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I only have the Roam speaker. Trying to download the app and need specific app name in IOS app store. I just plan to use the Roam while playing golf, so need a simple app. Or, do I need a Sonos app at all? have no subscriptions and don’t plan any. What is simplest way to stream music from my iPhone?

Hi hopefully someone can help/assist? All day today my Sonos system has been glitching, dropping rooms, skipping tracks, and endless error messages about cannot play selected track…while the track is actually playing! Very frustrating and Sonos is closed. I’m running the S2 app and unplugged all speakers and replugged them all in to no avail. Thanks in advance! 

Hello, I know this has been asked before, but I don’t see an answer. The songs in an album are being placed in a random order when I say play the album. I haven’t tried other ablums, but the metadata is fine. There is a song order field that contains the song number. The songs show up in the queue in a random order because the order differs each time I play the album. It doesn’t matter if I play the album, add the songs to the queue or copy the songs from the album into the queue. They’re always randomized. This another frustrating “feature” that doesn’t really work and can’t find any solution in the documentation. Thanks.

In the Calm app, depending on your language, the content is different. For example, in my case, I have setup my account to be in French. So the meditation sessions are in French. Any way to have that in Sonos? Changing the language in the Sonos app does not change the content for Calm. :(

Hi I’m looking to see what I need and any recommendations for equipment? I’m looking for Arc and Sub plus 2 x monitor audio ceiling speakers as well as ceiling subwoofer? What other equipment do I need? I also have wired internet connection to amp and anything else that needs it. Ty

I have connected 2 turntables thru a mixer via the RCA outputs into a Play 5 line in. I was not expecting to have a 2 second delay and would like to know if a pre amp tape output or some other fix might help? 

Just got a second Roam to use as a stereo pair when not at home, looks like for whatever screwed up reason this is not implemented (yet?), any chance it will be added soon? 

I’ve set up my Port to play line-in output through to a One-SL pair in a different room. I want to be able to select between two sources for that - turntable or CDplayer.I’ve done this by connecting my Port to an analogue (Marantz PM5005) amplifier. I’ve connected the Port’s line-in RCAs to the amplifier’s Recorder-out RCA ports. My turntable (Pro-ject Essential III) is connected to the Phono-in RCAs in the amplifier (i.e.there’s a built-in pre-amp in the amplifier). I also have a  (Marantz) CD player connected to my amplifier via CD-in RCAs.Both CDs and vinyl sound great on my analogue wired speakers.To get digital output on my One-SLs in another room I select line-in input on my Sonos App. I play vinyl by selecting Phono on the analogue amplifier. This all works perfectly. However, when i select CD on the analogue amp, the sound through the One-SLs is hugely distorted.Does anyone have any idea why this happens?  The phono signal has gone through pre-amp so the signal power shouldn’t

I know that Sonos S2 only supports a max of 24 bit 48 kHz files but here's the question I cannot find and answer to: if I have 24 bit 192 kHz FLAC files on my NAS in my Library, will sonos play them, albeit in a downsampled format or will they be skipped altogether? Can someone please clarify this?

I want to remove my home Wifi from the Neworks list in the app, and get all my Sonos products back to communicating on the usual Sonos wifi mesh.  I am on S1.I found a forum post which says this is possible, but for the life of me I can’t find where/how to do this.Is anyone able to help, please? I’d be very grateful! Here’s some further information on my set up, in case this is relevant:Most of my Sonos devices are cat5-wired to my router, and have wifi disabled on them all.  I have one wired box (a Beam) with wifi enabled, which then communicates over the usual Sonos mesh with three Sonos devices which are not connected with cat5.  So far so good.  Recently I had to remove the cat5 cables from a pair of Sonos Ones (so that I would have a total of 5 Sonos devices connected over wifi via the wired Beam).  Getting the wifi enabled and working for these was very very difficult, they simply refused to connect.  After a couple of hours of rebooting and retrying in a myriad of ways, eventual

I have a wireless Beam (Gen 1) + Sub (Gen 2) system that has worked flawlessly since I set up in November 2019. I added a Roam in December last year. A few days ago the Sub showed to be disconnected from the Beam. When I try to reconnect it is unable to find the sub. Resetting the router did not help. After a factory reset on the Sub I could add, but it comes up unassigned. When I try to add it to the Beam it freezes up on the very last step (Adding Sub. This may take a minute…). It now shows up in the System as Sub (unused), Sub – Reconnecting.

Unable to connect my PlayBase to wifi working fine on Ethernet Tried extensive troubleshooting and factory resets to no avail diagnostics report submitted 366592743

What is the preferred position for a pair of Sonos Five’s as rear surrounds? Vertical or horizontal? 

Although we are satisfied with the product and it’s quality, I have lived with the very disappointing news that I cannot play my songs stored in my phone. when we purchased the product, this was the one reason we purchased Sonos because we could play the music we have purchased from Apple I tunes. This was the feature we enjoyed most about using Sonos. After being able to do this for a number of years, Sonos and Apple changed there strategies and now the only way we can play our music is with a subscription to Apple Music. This was the only option Sonos offered us to restore our original level of service, allow us to play our music in I tunes from our phone or unless a stand alone Mac PC with I tunes was on in WiFi. Has any one else been disappointed or know of a way to restore to original service? Thank you 

Does anyone know if I can exchange my sub gen 2 for a sub mini in the Sonos market and pay whatever differential there is? And if not how would you recommend that I sell it?

I have two Play 3’s and a Play 1 grouped together.   In order to use Airplay I just added a Roam SL to the system.   When NOT using airplay, just using the app the way I always have, it works perfectly.  But when I try to play music via Airplay from my phone, I have a big problem;  The whole system works fine, but then the other speakers suddenly drop out leaving only the Roam is playing.  Then it suddenly all kicks back in again.  Back and forth.  What the heck is going on??

When I ask alexa on my beam or roam to play songs it will only ever play one and then stops.

I have an Arc, sub mini which are connected. There’s a move in the room also and I’m getting an Era300, will I be able to do a 5.1 set up with the move and Era300?

Hi Have 3 Sonos 0ne model Play 1 .. can connect t0 two of the speakers but not the third  which was possible 2 weeks ago  .. Help 

Hi y’all.  I have a new Ray. During setup, I connected my TV’s remote control to Ray to control the volume. Fine and dandy. Later, I connected Google Home Assistant so that I could use voice control functionality. That seems to work fine. But, now, the physical remote seems to have lost control of volume. Does anyone know if there’s a tweak in settings that needs to be made? Or maybe a conflict between Assistant and physical remote that doesn’t allow use of both? Thanks for your insights! 

When creating or editing an existing Alarm I am unable to select a Pandora radio station from my list of saved stations. My existing alarms configured with Pandora station are working fine just cannot change to a different Pandora station.  iPad Pro Gen 3 iOS 16.3Sonos 14.20

Hi everyone - I just received an early Christmas gift of an Audio Technica bluetooth turntable AT-LP60XBT. There are many resources, including Audio Technica’s own website, which says that it can connect with the Sonos Move via Bluetooth (but no other Sonos device, wirelessly).You press a button on the turntable so that it enters pairing mode, and I’ve done enough reading to realize that I need to press the pairing button (the long thin button) on the back of the Move to get it ready to connect.However, when I put both devices in pairing mode - I press the button on top of the turntable, which continuously flashes blue & red (instead of blue, which is desired) - they never seem to pair. There is no completion; ultimately the light on the turntable just goes red, which means it is not paired.Has anyone dealt with this? Has anyone solved the problem? Many thanks in advance. Even if I get it to work, I’m pretty tech-savvy and it feels like… well, it shouldn’t be this difficult. 

What sample rates for FLAC files work with Sonos Music Library. I have music from a variety of sources, so they tend to vary.Sonos documentation does not specify: https://support.sonos.com/en-ca/article/supported-audio-formats-for-sonos-music-library, since I’m using S2 - 24-bit should work and this list should mention sample rates is some aren’t going to play.I get the unsupported sample rate 24b96000Hz and 24b192000Hz errors. 44100Hz seems to work, but that’s 16 bit?Before I go downsampling my entire music library this would be good to know. I’m aware I could host a server to do the work or use Plex. 

I just finished my AV setup as follows: TV w/ HDMI cable to Sonos Arc, plus Sonos Sub and Sonos Amp connected via ethernet (and wifi). I have a turntable and CD player going into a switch that’s connected to the Amp’s line in.  I also have 2 satellite speakers connected to the Sonos Amp.I’ve been able to get the satellite speakers to work as surround by putting all 3 devices in 1 “room” on the app. I’ve also been able to get the turntable and CD player to play through the line in by creating a 2nd “room”, assigning the Sub and Amp to it, and then enabling both room1 and room2 during playback. To go back to watching TV, I have to reassign the Sub and the Amp to room1.My question is this: Is there a way to save these 2 configurations in the app, or some alternate setup, that makes it easy to switch between the two?  Having to reassign the products to different “rooms” each time you want to switch between the line-in media and TV is quite cumbersome.

I’ve got 2 Sonos Play 1’s (early models) and have recently added a Roam. I’ve also changed my wifi recently. My Play 1s used to be pretty stable but now the whole system keeps losing connection. Have tried changing wifi channels and that dIdn’t really help. Is a Boost/Bridge likely to resolve this? TIA