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Hi, I've a modern Samsung frame TV and currently the audio goes through two Sonos era 100s. Occasionally there is a lip sync delay. Can this be rectified? Would a wired connection rather than a Bluetooth connection solve the problem?

Bonjour se matin impossible d’écouter de la musique compte introuvable le mien ou celui de mais enfants perte de la radio Deezer même quand je fait une recherche pour rajouter un service il ni en a que 2 avez vous des solutions ? Merci 

No puedo conectar Spotify a la app SONOS 

Since this morning and an update, all outside services disapeared. I can’t add Deezer it’s not proposed anymore. The services list is empty.please helpthanksCarole

Bonjour j'ai dans la même grande pièce une barre de son beam 2 et une enceinte era 300 groupée avec celle ci. Comment éviter ou annuler le décalage audio de la télé qui provoque un écho des dialogues ? Y a t il un réglage précis à faire ? Merci pour vos réponses.

hieach and every time there’s a system (HW) update it takes forever to installI tracked the issue down to… some Sonos speakers registered in my account are in a different house (my country house) and the updater keeps searching for *all* of my speakersI believe this behaviour started with OS2 This can only be fixed by Sonos, right? :-/

Frequently unable to connect Sonus Playbar to network.  Says “unable to connect to Sonus network”.  It seems to connect when it wants and when going through the reconnect or find devices it finds the Playbar but gives the above message.  Tried simultaneously hitting the play and + or - and still getting above message.  Tried unplugging and closing Sonos app and opening - nothing!

I bought a Sonos Roam and the first  spotify album I played on it was fine. But after I’d linked Sonos to Spotify my phone started seemingly getting out of sync with the speaker. What happens is this: Start album on spotify The current time of the first track gets out of sync with the speaker, so it displays the wrong playing time in both the app and in iOS UI. Next track plays ok but the current song is still set to the first track with the current time being the end of that track At the end of the second track the music stops altogether, despite there being more tracks queued to play I’ve tried killing both apps but the issue persists. I’ve only just got this speaker and it has never worked correctly for more than an hour so I’m not very happy. I performed diagnostics after the issue occurred. My home network uses boosters and is very fast vodafone 5Ghz, I just clocked it at 300Mbps.Diagnostic number: 1167079518

I have a few Sonos products and over 100gb of music on my phone (Google pixel 7) but I can't play my music through my system anymore.Can someone please advise me on what I need to do to play music off my phone through my system?

For the love of God please can someone help. For so many months now I’m in despair with the 6 Sonos speakers I have in this house!Everytime I try and play an album from my Amazon prime account (which was always working perfectly for 3 years) now isn’t!! It either doesn’t play the artist at all or plays 1 track or so and then plays something completely random. What is that about?!! I’m seriously tearing my hair out!! Please help someone. Thank you  

Is Teueplay available on the iPhone 14 ProMax?  It says it’s not supported, but I see something’s on here about trueplay working in the iPhone 14.   Couple it be iOS 17?  How long will it take Sonos to update if that’s the case. 

Hello there! 'm in the process of renovating my house (full ren of a single story house, down to studs, full framing accessible, still weeks away from any sheetrock / drywall going up). After weeks of reading and debating (largely with myself), I'm deciding to tap collective knowledge here...I choose Sonos for my simple audio system; I'm planning to have everything run to a network rack in the pantry, somewhat in central position in the house: Room 1: open space kitchen / living / dining: 900SF - new Sonos Amp ; thinking of using an in wall volume control so that I can have different volumes in the kitchen vs. the dining area Room 2: small bedroom / office 145 SF - old Sonos Connect:Amp (but S2 compatible) Room 3: main bedroom 190 SF - old Sonos Connect:Amp (but S2 compatible) Questions I've got: what are you recommendations in terms of in-ceiling speakers for each room? Model? Size? I'm open to spending a bit more for the Room 1 since most time will be spent there - max would be $

Hi: Is it a good idea to upgrade from 15.5 to 15.8.1?I only have a beam2 and sub mini and I like the way it sounds on 15.5.I usually hear that sometimes there are problems with updates: lower sound, updates that don't finish, etc.I usually always upgrade but I don't know if 15.8.1 can improve the "simple" system I have.Thanks. 

Hi, I have a sonos home theatre system using a playbar, sub ans two play:1’s. It has been working fine for several years until last week when the playbar suddenly reports a weak connection to wifi causing the system to drop out.I know the the wifi signal in my lounge is great everywhere and especially where the playar is as the tv, blueray and sky boxes have strong wifi connections. I’m suspicious that the playbar wifi receiver is failing so I have obtained a wifi repeater to make sure the platbar is getting a very strong signal. The playbar seems to prefer to connect to my router’s wifi rather than the repeater’s though. I find the sonos app really poor for configuration as it decides for itself what to connect to not giving the user any control. Any suggestion?

If I purchased Apple Music before I started using the streaming service can I play it on Sonos?

I am contemplating changing my LED TV which is located on a TV cabinet for a projector which would be mounted from the Ceiling.This would mean repositioning my Beam due to no longer using a cabinet which is located on the floor.Can the Beam be mounted on a separate wall to that of the projector and the projector screen and slightly out of view to the seating ? or does it need to be mounted on the same wall as the screen ?

I know it won’t pair Bluetooth but that doesn’t matter to me. But I would like to set up a stereo pair for use in my backyard. A related question: Could I set up a Move 1 and 2 as surrounds with my Beam 2?I understand if it’s possible I’d have to go through set up procedures whenever I change from one to the other, but that’s fine since it won’t be frequent. 

I recently ordered a replacement Outdoor speaker. The replacement only had two wire terminals. Then I checked and the existing had four.  It will not function with just the two but I do not see a product with four wire terminals? 

Back again with my questions….and today it goes like this:  There was a little bird flying pass my ears who mention something bout the Sonos Ray could be used as a surround-speaker and intentionally it could be placed in a vertical position. And that somehow COULD produce the “missing” up-fireing speaker in a Beam G2/Arc config. Of course you need two Ray’s like any other surround-speaker if you wondered.Is this possible?

My system is constantly losing connection with Amazon, despite the fact I was quite happily using it the day before 🤷

Can Sonos Playbar volume be controlled with an Amazon Firestick? I suspect not because the stick is Bluetooth and the Playbar isn’t, but I thought that as the stick controls TV volume and the Playbar is connected to the TV, then there should be a way around it. I’ve also asked on the Amazon forum

In the last two weeks, my app freezes whenever I try to adjust any alarm.I can toggle an alarm off or on, but cannot adjust the alarm, delete and alarm or create a new alarm.Would prefer not to “reboot devices” as we have many installed in hard to reach locations.Happens on multiple iOS devices, so it’s not a phone storage issue.

My sonos one alarm keeps glitching, it’s set to just the standard chime and when it plays it just intermittently cuts out whilst playing the alarm? I’ve turned the speaker on and off multiple times but it’s only been doing this very recently. No other issues with any functions at all.

Hi,  My Sonos Roam does not respond to my Alexa commands when I request a specific podcast. I had this issue previously so set a fixed IP for the Roam.If I speak to my Alexa devices and ask them to play on my Sonos speakers (Symfonisk and Roam) it does this no problem, so I suspect there is an issue with Sonos/Alexa integration NOT the network...  

So Ive been having issues where my sound cuts in and out on  my 300s when paired with my arc and sub in stereo mode.   It was recommended to me by someone who works at best buy to buy a sonos boost and that should fix the connectivity issue.  I later read online that if you plug in a speaker to the router itll do the same.  So Im wondering whats going to work the best.