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My Beam Gen 1 worked fine connected to an old Sony TV through the Sonos optical HDMI adapter, but was recently moved to a new Samsung QN55QN90BAF TV with eARC. I removed the optical adapter and plugged the Beam into the eARC port, but my TV doesn’t appear to recognize the connection.  Am I doing something wrong or is the Beam Gen 1 just not compatible with eARC?. 

Cannot connect to Sonos system any longer

I have an old goodmans turntable and I am trying to connect it to my play 5.The turntable has this connectionAnd I have thisBut I'm not sure if this the right connector any help would be appreciated 

15.8 firmware sucks they’ve neutered the output no more punchy bass what’s going on Sonos?

Updated my app/system to 16.5 now I can’t control the volume on my iPhone. Infuriating any help would be appreciated 

Upon initiating a session on Spotify, (or any service) the music promptly plays across all speakers. However, when skipping to the next track, there's an aggravating delay of 5 to 30 seconds before most speakers start playing the music.  I recall reading a comment suggesting that assigning a static IP address to the system might be beneficial.  I cannot find any real information about this type of set up.  Is it true?  Is there something else I can do or is this a normal occurrence for a Sonos system?

I’m trying to automate Spotify playing music on my Sonos speakers when I scan a NFC tag.I thought I could use Tasker to automate the necessary API calls...However, Sonos only supports the OAuth flow “Authorization code”, which makes it impossible to automate the task, since I have to show a webpage to the user for that to work.Is it possible to authenticate in any non-interactive way (Client credentials) or can I automate the Sonos app somehow? (e.g. Android intent?)

Hello I would like to know if the Sonos can connect to each other if they do not have the same connection mode, one part in HDMI ARC and the other in Optic  

I have factory reset my Sonos devices & can't seem to get them to connect to the new router, the app can see them but can't seem to connect to the wifi & it's driving me nuts, the system is about 6 years old & hasn't been used as a surround sound set up in some time but really want it going asap, any help would be greatly appreciated. Cheers 

Hi,I’ve got 2 Sonos One SL’s that I’m currently using for a 2.0 setup with my TV.  I’m considering turning this into a 4.1 setup by adding an In-Wall Set for front speakers and moving the One SLs to the back as surrounds, and adding a Sub 3 is this possible? any gotchas I need to worry about? Also, does this produce a “phantom” center channel (I assume through some kind of Sonos wizardry)?  Is it decent or should I consider having a 3rd in wall speaker for the center channel?

My sonos play 3 light will not turn green following factory reset, It only blinks amber, it makes no sound upon trying to connect. 

Hi,I just notice my sub-mini is making an almost imperceptible humming / buzzing electric noise when connected to the electricity. It is only noticeable if I place my ear very close to the unit, almost touching it.Is it normal? Does your unit also make this noise?Second question, I also noticed the sub-mini does a small pop when starting some songs, not very loud. Is it normal? This happened since the last update (15.9).Thanks!

Tried hooking my Sonos Era 100’s to my PC, worked for about 30 minutes then just stopped outputting any audio. Its still connected and any inputs I make on the speakers are reflected on my PC (song skip/volume changes) but there is still no output. The device is set as default and I have it selected as my main audio output device.Tried turning off and on Bluetooth, running audio troubleshoot, restarting both devices and still no luck. Any ideas on how to rectify this issue?

I cant connect my two sonos move together, whenever i try too, it would only connect with ine and the other won't show until i switched it off or change it into Bluetooth mode before the second one can connect

Non riesco a configurare trueplay con android.. avete consigli?

I just bought a new Sonos Arc and LG 65OLED65AUA tv.  Everything seems OK but I am having problems with sound from my Apple TV 4K (latest version).  I only get sound when Dolby Atmos content is played, no sound with Dolby 5.1, HD, etc.  I spent and hour with Sonos phone  support yesterday.  We were unable to find a solution.  I tried different settings on the Apple TV and LG tv.  Today I turned off the eARC setting on the LG tv and now all is working.  I think with eARC there is more information transferred with ARC and there might be a slight difference in sound  with Dolby Atmos.  The eARC was turned on automatically when I installed the Sonos Arc on the LG tv.  Just curious why the eARC setting seems to fix the problem.  Thanks.

I have nine Sonos speakers mostly used to listen to BBC Radio 4.  Whenever we have a power interruption (quite frequent) they all loose their default Radio 4 setting.  Is there any way I can get the system to restore these defaults when the power returns?  

I’m considering a Sonos Beam 2 for a wall mounted TV. I have a shelf that is 2 feet below the TV. Will it sound good if I place the Beam there, or do I need to wall mount the Beam below the TV? I’d prefer not to wall mount it but don’t know if it will sound good that far below the TV

Hi, I use Tidal in iOS and want to stream it to my Sonos gear by using the “Tidal Connect” protocol.I know I can stream Tidal to my Sonos Port by using Airplay or Sonos Connect. I know I can use the Sonos app to select Tidal as a music service. My question is about the streaming protocal “Tidal Connect” (https://tidal.com/connect), already added by many high-level streamign boxes.“Tidal Connect” shows in Tidal app like this: “Sonos Connect” shows un Tidal app like this: Are there plans by Sonos to add support for “Tidal Connect” streaming protocol on their products? “Tidal Connect” opens the box to stream high quality audio, and all main competitors of Sonos have added it since long time.Thanks, Toni

Hi guys! I just purshased the era 300 to replace the sonos one sl as back speakers. Got the arc sub and era 300, am i the only one that has low volume on the back speakers? Turned up the sorround on the eras but it's still much more quite than the sonos one sl i had eariler.Thanks in advance!

When I listen to steaming audio from radio programs the voices are very muffled.  I would like to turn on speech enhancement with the hope I can better understand what is being said.  The speech enhancement only seems to be available when I am steaming from the television though.   I can I clear up the muffled voices from radio stations?

Hello all, I want to set up a home theater with surround sound,  I need an opinion for Era 300. or  In-ceiling speakers. I have a big room and which one is good for me?   thank you help.

how do i configure my acr + sub (gen 3) + 2 era 300 so when i connect my macbook pro laptop to my LG C1 tv using an hdmi cable to play my itunes music through all the speakes?  Currently the music is only coming out of the arc speaker. when playing music. I currently have the living room set up as a home theatre system.  Is there a way to use the speakers as another room so I can select the room configuration I want to use when listening to different sources? Like having a theatre room set up and then having a music room set up using the same speakers?thanks,mitch

I have a two Sonos Play 5 speakers paired for stereo.  They are set vertically.  While looking at the manual for another topic I noticed something that confused me about set up of the stereo pair.  In the product guide I have it under “Creating A Stereo Pair” it states“• When placed vertically, Volume Up is above the logo; Volume Down is below the logo.”The images shown in the vertical set up example on that page have both Sonos logos on the outside of the speaker.  This is also how mine are set.  I have also seen where both speakers have the images on the inside of the speakers.  But, in either setting one speaker will have the volume up above the speaker and the other will be below the speaker.Looking at the Play 5 Gen 2 horizontally the volume up control is on the right.  If you turn the speaker with the logo to the left for vertical placement the volume control will be above the logo as described above,  Doing that though would place the left speaker Sonos logo on the outside of th

I want to add an app I have in my Android phone in the Services list of Sonos app to cast to my new Sonos system, but can’t find the way. I can only select apps from a closed list. Is there a way? Thank you.