Skip to main content
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Corry P
Corry PAnswer
Sonos Staff
November 7, 2023

Hi @SPACES Summer Hill 

Welcome to the Sonos Community!

I can see that your missing Play:5 is a part of the same system as the rest, so although @Stanley_4 had a good idea there, in this case it’s not the solution to the issue.

I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
View in thread

2 replies

Stanley_4
Stanley_4
Grand Maestro
November 4, 2023

Did you add it to your system using the App? 

If you accidentally added it to a second system a factory reset of the missing one and install to your original system will help.

Corry P
Corry PAnswer
Sonos Staff
November 7, 2023

Hi @SPACES Summer Hill 

Welcome to the Sonos Community!

I can see that your missing Play:5 is a part of the same system as the rest, so although @Stanley_4 had a good idea there, in this case it’s not the solution to the issue.

I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Terms & ConditionsAccessibility statement