I can't see my device on Sonos app but its already registered. I've got 5 but show 4 on Sonos app.
Moderator Edit: removed identifying information
Answered
cant find registered product.
Best answer by Corry P
Hi
Welcome to the Sonos Community!
I can see that your missing Play:5 is a part of the same system as the rest, so although
I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.
I hope this helps.
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Did you add it to your system using the App?
If you accidentally added it to a second system a factory reset of the missing one and install to your original system will help.
+19Hi
Welcome to the Sonos Community!
I can see that your missing Play:5 is a part of the same system as the rest, so although
I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.
I hope this helps.
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