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I cannot see two of my Sonos products in the app. I created a stereo pair last evening, with two ERA 100s. It sounds fantastic. Now, I am outside and want to be able to check battery status, etc of my Sonos roams. How can I do this, as the only thing I see in the app is my bedroom group with the speakers I set up last night. The roams are in a group called portable.

How to add two sub gen 3 with ERA 300 stereo pair; without sound bar.  Thank you very much !  Cheers !

The Connect Amp that drives my four outdoor speakers no longer outputs sound to one side (right side). The other left side works fine and I have switched the speakers around to make sure it’s not the speakers.Tried rebooting and resetting to no avail. Is the amp blown?

Hi all- We have a home that has been on Centurylink but we’re planning to switch to Starlink. 5 speaker system. I’ve read a few similar posts on this but wanted to ask specifically - if i get the Starlink plus ethernet adapter, use a mesh network, and plug one of the speakers in with ethernet so that they use the Sonos network, do you think that will work? -Sean

I have changed Wi-Fi but sonos is saying my bridge is incompatible error 30. Why is this and haw can I sort it out

i have been using my beam for a few years. although i can still play music and i can see it is added to my tv, i can no longer hear the tv on it.i rebooted the system but had no effect changed the hdmi cable , no effect when going into the setting of my tv samsun frame i can see the anynet+ is on. i turn it off and back on and for a few seconds i can hear the sound then it stopped again.the Tv sound works fine without the beam.any advice?

Last couple of days, during movie watching I’ve noticed that sound suddenly stops from the One SL right surround. After noticing this the sound comes and goes throughout the movie. I opened the app and there was a notification that One SL Right and Sub were not connected. It said to turn them off and on again. I did and the app said that they were connected now. Continued watching and it seemed fine for a while but then they were both disconnected again and audio dropouts started. Next thing was resetting the router. Again it seemed ok for a while but then the dropouts started. What are the next steps to fix this?Arc is connected to ethernet but the other 3 other speakers are not. The channel set in Sonos Network is channel 1 for communication between the speakers and there’s also the option for 6 and 11. Again changing between the 3 channels doesn’t seem to make a difference.

I’m thinking of adding a Port to my traditional audio system to add my LP’s to Sonos speakers. In the media room with the traditional audio is a pair of ceiling speakers connected to Sonos AMP. my question Is this: if I have sound coming from my traditional 7:1 sound system AND from the Sonos-powered ceiling speakers, will I experience sound sync issues? thanks!

I have One SL and One. They are connected together wirelessly but i can't use Bluetooth. I am planning to buy sonos roam and connect the 3 speakers together. I then want to connect Bluetooth to Sonos roam as it supports bluetooth and expect all three to play. Is this possible ? 

The volume on my ARC keeps randomly dropping to a very low level. When I raise it, it drops again. Seems to happen more frequently on 5.1 sources. My Arc is connected to my 4K ATV viewing on LG OLED TV. Thanks for any help.-Jeff 

Hello all,     I think I have this figured out, but I’m no expert and cant find my exact setup or attempted setup.  I have a record player without an integrated amp.  I also have a vintage Sony receiver that I inherited from my grandfather, its a TA-1130. I just purchased the era 300 with the line in adapter.  I believe I can get this all working together.I hook the record player to the receiver with RCA cables, then receiver to era 300 with an RCA to 3.5mm cable.My question is what input on back of receiver do I connect the rca to 3.5.  Im assuming the preamp input? any help would be appreciated.  Thanks. 

This is a restaurant andI need 2~3 of physical sound source (TV, Jukebox, Music Plyer) and 3 different Zone.I wanna use 3 of PORTs and  connect each source to each PORT (rca input) My Qestions are Q1Can I send the sound of source 1(in PORT 1) to other two PORTs?of course, Can I share the sound source 2(in PORT 2) with other PORT1 and PORT3 ? Q2Can we share one sonos account with many person’s phone? Q3. We have old sonos connect. can we use with PORT in the same app and share those sound source each other?

How can I configure my Sonos PLAYBAR to be controlled using my TV remote control (Sony Bravia)?I don’t have any other Sonos products, nor do I want to have to use a different device (i.e., Sonos app on my phone) to change the volume of my TV. My Sonos PLAYBAR is not currently connected to my Wifi network. Does it need to be in order to use my TV remote to control the volume. Thanks for any help.     

I have a sonos arc and amp connected to two speakers and an elura sub. I can run music over the amp and it works fine, but if I try to run the amp as surround speakers the sub stops working. The documentation states that this is what happens when you do this but gives no explanation for why or how to fix it. How do I run the sub in surround mode?

We had to change the password on our router after a hack. We cannot reconnect our Sonos products to the wireless network using the new router softward

Port will not connect. Port was set up and working. Haven’t used for awhile. Network has not changed. Have reset router and taken port connections out and put back in. Still will not connect.

Hi, I have been using my Beam with a Samsung TV for over 2 years with no issues but iit has just started losing connection with the Beam when the TV is turned on after being on Standby. I have tried every solution offered on forums etc with no result.There is a work round by unplugging the TV and then it works OK. Obviously this isn't ideal and wonder if anyone else has a similar issue and found a solution.  

Hi you Good People out there….Well,i got some questions to ask so i can get a better understanding of this. Anyway,here it goes:I have basicly tree rooms with Sonos-items. My livingroom down stairs,a livingroom upstairs and my bedroom.All these rooms got a Panasonic 10yo+ plastma-tv each. And with their 2022 Apple TV 4k( 3xPansonic tv&3xApple TV in total)Livingroom upstairs got the Cinema-setup with the Beam G2, ERA 100 and 2xSub G3….and a Arcana HDfury(the only one i got)Bedroom got ERA 100’s in stereo,and the livingroom downstairs got two pairs of Ikea BS speaker.Everything have been working ok. And i got the same issues as others when it comes to how to use the side-menu on Apple TV to dissble TV speakers,and hook off for either ERA or BS. Well you follow me so far right?Ok,the Ikea BS’es i have one pair under my tv(places where a future Ray/Beam/Ark would be located) and the other Ikea BS i bought the org stands and did a foot/base delite. And placed them in the corner like the

Hi,ok, I had a stroke 3 years ago so I hope i can put the info together! And the actual work required. Installed the Beam G2 in April 2020 and it has been perfect. Then yesterday, sound just stopped when playing from platforms such as Amazon Prime, Disney+ and local TV. The speaker does work though. I can play music from Spotify which I use via my phone.Gone into app. Unplugged Sonos, re-started, held down infinity button, re set up app. It made that humming noise to confirm it was good to go. It says the system is set up correctly, big tick on the Sonos logo when looking at all available apps on the TV. What am I missing? Besides a chunk of brain. HaThanksAnthony

This seems like a very straightforward thing to do so I’m really hoping I’m missing something. I have really nice PC speakers. I want to add them to Sonos so that they are a device. Similar to using the Sonos Port with a tuner. I’ve got the Sonos app on my PC but I do not see anywhere to simply play or add the PC’s speakers to Sonos.Please tell me this is possible and how to do it :) Thanks!

I want to add two outdoor speakers that carry some punch. And I see there are cheaper options than the sonos outdoor speakers. Specifically I was looking at klipsch aw350. Being 350w speakers, is the sonos amp enough to power them properly? Or is there a better speaker for outdoors? I want a lot of sound but I’m not going to drop thousands to do it. 

I’ve just setup a system with two Roams as a stereo pair on a Wi-Fi network, but during play back sound only comes out of the left hand speaker.  They display as connected in the controller app and the control buttons on both speakers work as expected, it’s just that one speaker is silent :-(.I suspected there might have been a hardware issue with the actual speakers inside the device, but I connected to it with Bluetooth and it plays fine.  Looking around in the controller app there’s a balance control in the EQ settings, but it’s set to 0 (the middle) by default.  Moving it left makes no difference, but moving it right makes everything quiet with it going silent at +20R.So is this some firmware bug?  Or has something gone wrong with my setup that a reset would fix?  Any help appreciated.

Hi,I have a YouTube music playlist with 1127 songs. In the Sonos app not even half of these are being displayed. It stops somewhere around 400.I have removed the service and added it back, this doesn't help. I have reset the entire system, this didn't help either. Any ideas how to make the entire playlist display for browsing ? 

I have an existing surround sound system with a Denon X1700 receiver. We just bought a Sonos port on BestBuys advice to be able to play sports audio on the projector inside (through fire stick plugged into the receiver) as well as the sonance outdoor speakers. The sonance are hooked up to an AMP and the receiver will currently play Spotify on both systems through the Sonos app. However, I can’t figure out a way to get the Fire stick audio to play on both speakers. The port is plugged into the main phono audio in on the receiver and the regular out plugs, not using digital… the fire stick is plugged into the HDMI (media player). Right now I have to change the input to phono on the receiver to get Spotify to work on all speakers… does that mean I need to get a different set of plugs to do the TV audio? Do I need to change the audio input on the receiver and use Spotify on the fire stick instead? Is a port going to be able to do what we want? Thanks for your insight Sonos community! 

I just setup the Sonos amp and 2 Sonos outdoor speakers.I think I read the amp will power 4 outdoor speakers.  Is this true?  Can I buy 2 more Sonos outdoor speakers and run them on the same amp?