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I have nine Sonos speakers mostly used to listen to BBC Radio 4.  Whenever we have a power interruption (quite frequent) they all loose their default Radio 4 setting.  Is there any way I can get the system to restore these defaults when the power returns?  

I’m considering a Sonos Beam 2 for a wall mounted TV. I have a shelf that is 2 feet below the TV. Will it sound good if I place the Beam there, or do I need to wall mount the Beam below the TV? I’d prefer not to wall mount it but don’t know if it will sound good that far below the TV

Hi, I use Tidal in iOS and want to stream it to my Sonos gear by using the “Tidal Connect” protocol.I know I can stream Tidal to my Sonos Port by using Airplay or Sonos Connect. I know I can use the Sonos app to select Tidal as a music service. My question is about the streaming protocal “Tidal Connect” (https://tidal.com/connect), already added by many high-level streamign boxes.“Tidal Connect” shows in Tidal app like this: “Sonos Connect” shows un Tidal app like this: Are there plans by Sonos to add support for “Tidal Connect” streaming protocol on their products? “Tidal Connect” opens the box to stream high quality audio, and all main competitors of Sonos have added it since long time.Thanks, Toni

Hi guys! I just purshased the era 300 to replace the sonos one sl as back speakers. Got the arc sub and era 300, am i the only one that has low volume on the back speakers? Turned up the sorround on the eras but it's still much more quite than the sonos one sl i had eariler.Thanks in advance!

When I listen to steaming audio from radio programs the voices are very muffled.  I would like to turn on speech enhancement with the hope I can better understand what is being said.  The speech enhancement only seems to be available when I am steaming from the television though.   I can I clear up the muffled voices from radio stations?

Hello all, I want to set up a home theater with surround sound,  I need an opinion for Era 300. or  In-ceiling speakers. I have a big room and which one is good for me?   thank you help.

how do i configure my acr + sub (gen 3) + 2 era 300 so when i connect my macbook pro laptop to my LG C1 tv using an hdmi cable to play my itunes music through all the speakes?  Currently the music is only coming out of the arc speaker. when playing music. I currently have the living room set up as a home theatre system.  Is there a way to use the speakers as another room so I can select the room configuration I want to use when listening to different sources? Like having a theatre room set up and then having a music room set up using the same speakers?thanks,mitch

I have a two Sonos Play 5 speakers paired for stereo.  They are set vertically.  While looking at the manual for another topic I noticed something that confused me about set up of the stereo pair.  In the product guide I have it under “Creating A Stereo Pair” it states“• When placed vertically, Volume Up is above the logo; Volume Down is below the logo.”The images shown in the vertical set up example on that page have both Sonos logos on the outside of the speaker.  This is also how mine are set.  I have also seen where both speakers have the images on the inside of the speakers.  But, in either setting one speaker will have the volume up above the speaker and the other will be below the speaker.Looking at the Play 5 Gen 2 horizontally the volume up control is on the right.  If you turn the speaker with the logo to the left for vertical placement the volume control will be above the logo as described above,  Doing that though would place the left speaker Sonos logo on the outside of th

I want to add an app I have in my Android phone in the Services list of Sonos app to cast to my new Sonos system, but can’t find the way. I can only select apps from a closed list. Is there a way? Thank you.

I have just purchased an Arc sound bar and a Gen 3 sub-woofer. Can I mount two rear speakers on a 3 metre ceiling.If so, what type and do they require additional brackets Thanks,Stan 

After successfully using Amazon Music on Sonos for a long time I have discovered in the past week that  my full Amazon music library is no longer being displayed. Under Sonos Amazon Artists listing now only goes to the end of the letter “H” while Albums are only listed as far as “L”. Playlists are fine perhaps because I don't have nearly as many. I have had extensive discussions with Sonos and been through all the common fix processes like updating apps uninstalling/installing Sonos/Amazon apps, re booting router etc but the problem remains. Has anyone had this issue and found a solution?   

Hi,I have an old speaker still with the S1 app and also newer speakers with the S2 app.I can sign into the Sonos Account page and the S2 app with my email and password combination but the S1 app will not accept that same login.Not sure why this would be if it works on the website and the S2 app. Appreciate your help.

While watching movies and shows the music is too loud and the dialogue too low…

Hi.After updating to 15.9 I put dark side of the moon on and it kept saying cannot play track unable to connect to Amazon music and would skip to next song.Anybody else had this issue.I have done all the usual stuff.reset etc

I paired Arc with a pair of Era 300. I’d like to add a pair of Play1 as additional surrounding speakers. Can I add two pairs of surrounding speakers with Arc?

I’ve been having trouble lately finding or accessing Spotify’s ‘Discover Weekly’ on Sonos. Is it just me? The algorithms seem evermore predictable. DW is often pleasantly surprising in its variety. 

This is a simple question, but is there any way to connect a Sonos One speaker to a TV using a Sonossound bar?

I have most of all Sonos speaker and I use all of them with Airplay but suddenly My beam Gen 1 is not showing in the Airplay. I can connect from spotify but from Apple Music and Direct airplay it is not working. I tried to restart and reset but still It’s not in the list of Airplay. What is the possible problem and the solution as well.Thanks.

HiI see that there are several people with different issues on Apple TV 4K → Sonos so sorry if this has been answered elsewhere.I have an older LG OLED that only has ARC and not eARC support so that is why i bought the Nedis product which seems to be the same as the Orei one.When I connect my apple tv through this box the sound cuts in and out a couple of times per second it seems and app shows PCM 7.1. I also have a chromecast ultra 4K and a nvidia shield pro and when using these as inputs for the same sources Netflix/Apple tv+ etc sonos arc performs perfectly with dolby atmos displayed in the sonos app.Is there a general issue with apple tv 4k directly communicating with a sonos arc ? I know the common setup would be with an eARC supported tv in between but I would think the box would do the same job as the tv - transferring lossless Atmos to the Sonos Arc.I have tried having the Apple TV connected to the Tv and the Arc connected to the tv then I get sound not cutting in and out but

My phone was able to detect the Play3 but when the Sonos Play 3 was supposed to play an audio code, there was no sound. I tried pressing on the volume up button but there was still no sound. Alternatively, I followed the app prompts and pressed on the play/pause button, but nothing happened either. How do I fix this?My account has no system either since I have not been able to connect to any of my sonos products.

Hi, since late last week, I’m using a Pixel 8 Pro (Android 14).The S2 app connects like a charm and the Sonos widget is behaving just fine when connected tot my WiFi network.But whenever I go outside (or switch to mobile network) and re-enter my WiFi connection, the widget keeps saying: “Not connected to Sonos. Tap here”.  When I tap, the S2 app opens and the widget re-activates.On my OnePlus 7 Pro phone, the Sonos widget immediately notices re-entering WiFi connection and activates back again within seconds.This clearly has something to do with Pixel 8 Pro and/or background services not being allowed, in order to let the widget re-connect.I already excluded the S2 app from the Android battery management, but I’m afraid this doesn’t help. I see no further or in-depth settings that may help to keep the widget polling on reconnecting.Any advise is more than welcome!

Hello If i use timed playback on my ERA100 the green light comes on for a few second's at the end of playback.Wouldn’t be an issue but it’s in the bedroom and wakes you up as your trying to nod off. Cant see a setting that stops this?

Hi, Was thinking about buying the Ultimate Immersive Set with Arc as I’m amazed with it’s sound, but my room configuration would mean that my left wall would much further away that the right wall, like 4m to the left from the rear left speaker and 80cm-1m for my right speaker.Would this cause a major drama in atmos effects etc?I’m assuming it’d be a major problem, but is Sonos smart enough to cope? Oh, and also the ceiling is 3.5 meters high. 

Hi all,I’ve been using an S1 Amp for a decade, it’s still going strong, but I’ve recently moved and have a lot more space where I live - having multiple speakers is now something I’m keen to do.But: my new place is large, and I have a vague memory that the speakers might need to talk via their own wifi network with each other, rather than using my home’s wifi network. If this is the case, I suspect I’m going to have a problem because brick walls and wifi aren’t good friends - I’ve had to put in multiple access points, but if S1 speakers don’t use the existing network, I might be out of luck with this plan.For what it’s worth: the room where the Amp is has an S1 Bridge with an ethernet connection to the rest of the network, but adding more Bridges in other rooms isn’t an option.So: do S1 speakers need to talk to each other directly (via their own mesh wifi), or can they communicate entirely through an existing wifi network?

There are many more topics comparing these players. Please click here to see a list of more topics around the same subject. Tried both arc and beam gen 2, am I missing something? Having trouble decidingSo I went to Best Buy to test the Beam gen 2 (with sub mini) and Sonos Arc (with sub gen 3). I test both with/without the sub. The Arc I could see why people say it’s better for movies. When I played the demo - Arc had the volume distributed a lot wider. Movie effects like water splashing felt widerHowever, the beam felt a lot punchier (probably because the sound is more direct). The Beam felt more in your face. For the same volume it felt like it was louder. The sound felt a lot clearer for the same volume compared to the arc. I have a 650 sq ft apartment with 12 feet between front and back wall, and a long hallway (30 feet) on my left side and a wall basically directly to my right. Would the arc be better for if I eventually upgrade my TV? I much preferred the more direct sound of the