Answered

"Hey Google" + "Nyheder" kan ikke afspille “Radioavisen”Dette har ikke virket på Sonos siden sidste år og virker desværre fortsat ikke. (Man kan fint høre NRK m.v.)“Radioavisen” virker på Googles egne enheder i samme netværk, både på Android Telefoner og NEST enheder.Når man laver en Packet Capture på trafikken er det tydeligt at se, at det er Sonos enheden, som lukker forbindelsen ned mod “api.dr.dk”, hvor den skal hente Nyheds Streamen. Håber Sonos ser denne besked og ønsker at samarbejde om at få forbnidelsen op igen.   

HiMy music library is stored on a Synology DS220+ NAS and I use iTunes on my Windows PC to manage my music and my playlists are created in iTunes.When accessing the music library in the SONOS app, amongst other links, there is an ‘Imported Playlists’ link that takes me to a list of my playlists that have been created in iTunes.In amongst my playlists, I can see a link called ‘Downloaded’ and another called ‘Purchased’ and these don’t appear in the iTunes app or on my NAS.Both links seem to contain my whole music collection but I don't know why they are there, what they are for and also, if they can affect the limitations on the number of tracks SONOS can handle.  My collection is about 35,000 tracks in total.Can anybody advise why I can see these playlists and also if I can remove them?

HelloI know this is a popular problem and while I ve tried many suggestions I still have havent solved it.I recently changed my wifi with a new modem router provided by my ISP. Now I am not able to connect to it,  did the reconnect procedure on the app many times and it fails when connecting to the new wifi with error "Connection problem". The new wifi uses a single SSiD for both 2.4 and 5g channels. Not sure if this is related. I was able to reconnect all my devices on the new wifi (even some dumb AC controller device) but the move... Help appreciated!

I’ve recently moved to a new ISP, Heybroadband, which offers full fibre 2.4g and 5g WiFi. I am struggling to get my Sonos one’s to connect to the new network. Any ideas? I keep going round in circles with the app seeing the WiFi accepting the password but then saying the network was not joined help appreciated s 

I have searched past topics but have not found an exact match for my problem. Like many others, I used to play music located “on this device” (Android phone) over my Sonos network. Everything was working until a recent Sonos app update where they removed that option. I was annoyed but saw that it was still showing my PC on the available list. I have my music folders on the PC set to be seen and accessed on the network. So I tried going that route on the Sonos app. I asked it to select all artists which it dutifully did. Great, so far. I selected an album from an artist, it shows the tracks, and plays them. I’m thinking, okay, my PC is on most of the time anyway so I’ll just use that instead.Well not so fast. There are a couple of artists that I really like and had ripped their CDs as FLAC files using EAC. Those files show up in the Sonos app but when I try to play them, I get the  message, “An error occurred while adding tracks to the Queue (701).” I am stumped. All of my other music,

From time to time my sonos starts skipping the tracks after playing approx one minute of a track. This loop continues until I power off/on the unit. Then it plays ok a few days and then starts the loop again.Any ideas?

good afternoon.I have two sonos roam (stereo pair) that I play via wifi.I could connect a third sonos roam, I understand that it would no longer be stereo, but in mono.thank you

Hi,have a question and I hope that someone has a similar setup and can confirm something for me.I have Beam and two ONEs as surrounds. I also have Audio Technica turntable with built in preamp and BT. Firstly I planned to buy two ERA speakers and connect turntable directly to those ERAs (as line in is off when in surround mode) but I connected turntable through ROAMs BT and then grouped with surround. Sound was beautiful.So now I would like to buy PORT, connect turntable to PORT and set autoplay to BEAM with surround. Would this autoplay feature work or is it, by some strange reason, disabled then?I suppose that regarding TV it either has priority or who ever comes last to BEAM, but that is irrelevant as TV would be of when listening to records. many thnx for help 

I am constantly getting the “I can’t reach the internet right now” from Google Assistant (GA) running on both my Sonos One speakers. GA on my phone has no such issues and neither do three Google Home Minis in my home. The speakers themselves have Wifi connections because I can use the Sonos app to play musing on them with no issues. Suggestions? Tried to reconnect GA but now it stuck on “This may take a minute. if its taking too long, try again”.I’m using Nest wifi pro. had no problems with my sonos system for years… 

I have 1 sonos one a100 and 2 sonos play:1 can i airplay to the sonos one and get it to play through the play;1’s aswell??

I don’t appear to be able to add You Tube Music as a Service on Sonos 2 appI have tried lots of variations of set up account names etc and all I get when I your to connect to You Tube Music is “no selections are available”Please could someone help me

Hello.I’ve searched and read the forum and it could well be the case that I have tied myself in knots overthinking this problem, or it is as difficult as it seems :-)  Either way any help and assistance would be welcome.I have an S1 system with 5 x One’s, an Amp and a Connect with 4 unique users (1 Generic Sonos and 3 humans), several Google hubs and Amazon Echo devices.  Spotify account is a 5 user family account. My first issue is how do I assign unique users to unique Sonos units using their own login’s to Sonos with Spotify running on their account only with the communal units running a Sonos dedicated Spotify account. My second issue is how Sonos and Spotify playback can be handled by either Google or Amazon devices connected to a particular users Google / Amazon login and unique Sonos unit. Here is what I would like to achieve:Sonos unit 1 - AMP - in communal area using generic Sonos account and Sonos specific Spotify account set as default player for Google device Sonos unit 2 -

Hi all.  I have just moved some of my Sonos Play1 speakers back to my home from my recreation home.  They are on the same router they were before I had moved them initially.  At my other home they were running on S1 but I am trying to set them up on S2.  Here is what I have tried unsuccessfully:Download S2 app under my existing accountReset Play 1 per instructionsFollow all set up instructionsI have tried both with wifi and hard wired to my router.  The Play 1 seems to go through all the motions with light turning green etc. but in the end it tells me connection unsuccessful and no more help :).  It also isn’t registering my Play 1 with my account.  It seems to me like an issue of it trying to use my other router but I have even tried hard wiring to my router.I am wondering if I should set up a separate SONOS account but haven’t tried that.Thanks for reading and hopefully one of you veteran SONOS folk can help out.PS:The router I am using in my new home is an ActionTek, same as in my o

Hi,So I can play tracks on Spotify to my Sonos Symfonisk speakers no problems. However, on the Sonos app I get the error message 701. Have turned off router etc but nothing. Incidentally, the error also occurs on the Phonos paid for Windows app.

I use WPA2 (Wi-Fi Protected Access 2).….oh, your signal is bad.Reconnect router, unplug this, plug in that, unplug again, factory reset this, use new Sonos app, use old app, try again, could’nt connect...ugh

Help!I can’t get my play base connected no matter what I do, app keeps saying cannot find play base but my other bits(speakers) do show up and are working.I have hardwired play base and even that isn’t picking up thanks

Hello,I am wanting to add two speakers outside my house. My current setup is one sonos amp that is hardwired to 4 (non sonos brand) in ceiling speakers. The amp is also connected to my TV and soundbar via an hdmi line and via an optical line. My bass is connected into the amp as well.I am just wondering if there is a way to add 2 more wireless or wired speakers to the system in this currently set up.  Thank you in advance.

I recently purchased an Era 100, am super excited to upgrade from my current Play but the rest of my house (5 devices) is S1.It doesn’t appear that I can downgrade the firmware on the Era to be S1 compatible, and only can use the S2 controller software (which weirdly couldn’t find the thing, though the S1 software did).This might be ok, except I need the Era to sync to the music being played on the rest of the devicesCan you please tell me how to sync this player to my current S1 system?  Obviously replacing the entire S1 system isn’t an option.Thanks, 

Got a strange problem. I have 4 Sonos anmps and a bunch of other Sonos speakers and when my kids are playing the Nintendo switch on their Sonos amp their audio will start streaming to all the other Sonos amp and speaker zones. So as an example I can be listening to Spotify through 3 of the Sonos amps and a few other Sonos speakers then randomly my zones will switch to the Nintendo switch and all the zones I’m listening to will play the Nintendo switch audio. It’s getting really annoying. Any ideas how to stop it automaticity switching all other inputs to the switch. 

Hi, I need to know how to configure sirius and spotify on the hey sonos voice

My two Sonos FIVE speakers, and my MOVE worked flawlessly with Cox Internet. However, since I switched to Verizon 5G home internet, Sonos can't find or connect to my system. 

hi,i have some audio flac files with 24b192000hz that i cannot play on sonos speakers.“is not possible to play the file xxxx 24b192000hz not suported. What can i do to solve this?

I have a roam that will not power on. It was unplugged for several days a may have went completely dead. Plugged back in for server days. 1. no power and no lights or sounds trying to power onI can hold the power button for the 12 seconds - orange light comes on orange light stays on for about 10 to 12 seconds and fades back off i have tried this both plugged in and not plugged in I have no sounds or lights during the process except the orange light coming on and turning back off. do I need to return the device.I also reordered a new ROAM power jack and cable for the device, IT IS THE 10w needed to charge the device.Moderator edit: combined posts

I am using the Sonos controller on my iMac M1 chip using Ventura 13.4 software.  When I am scrolling down music on the right of the app using the mouse, the left and right swipe gesture is so sensitive it moves back and forward between windows in the app.I have turned off the swipe gesture in the Settings for the mouse in system preferences however the Sonos app seems to be overruling this.  It is SO annoying!  Anyone any idea how to turn it off?

 I have replaced brokern NAS with new one put on same ip address but all the links are wrong is there a way to edit path of links in sonos playlist?