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I pared my Samsung TV remote to my Sonos Beam, following the Sonos instructions exactly.  Ever since every time I use the remote to control the tv the actions are announced.  How do I stop this?  It is very annoying.

Sonos has stopped working with my Western direct nas drive which has my music on I cannot connect 

Fellas, I need some advice.My living room size 13×16 is with 8ft flat ceiling. TV is Samsung curved 65 4K year 2017 with arc hdmi ( no earc)  Plan to get the Arc soundbar + gen3 sub + surround. However, I still cant decide between era 100 or 300 for rears.This is my concern: the only media source is a Roku Ultra 4K. I don't have bluray players or gaming console. If I understand correctly, streaming movies have compressed Atmos data so arc hdmi has sufficient bandwith. Since I dont have other sources, will I benefit from era 300 or should i just go with 100?For music, I use Spotify premium and Apple music. Same question: when using them as surround speakers, will I benefit from era300, or just use era100?Thanks in advance! 

To start off... I know that the Move requires a 45 watt minimum PD port to charge the Move.  I have both an Anker portable battery and a charging brick that charge well above the 45 watt minimum. Also, the portable battery has a readout so I can see how much charge is being drawn. Both items charge the move when it has some charge in it, but when the battery is depleted they no longer work. Also, when the battery is depleted, the orange light comes on in the front, but does not turn off after 10 seconds like it normally should. My portable battery shows that it has a small draw (less than 1 watt, maybe coming from the lighton front?). When the Move has some charge to start though, the battery shows the normal 45W pull and I can watch the % rise on the app like it should.  It feels like it isn't  able to negotiate the power draw when it has no juice or something like that. Has anyone else seen this issue?

Alright so the biggest reason I went with Sonos was the ability to control the devices remotely and being able to lock other people out of changing the music. We use the devices at my Harley dealership and this is also creating a problem. There is 1 day a week where there is not an authorized user at the dealership to control the port. Well don’t turn it off or pause it right?? Well great idea but that doesn’t seem to work either. When we come in the next day and turn the amps back on the music has to be started from the app. Well on Sundays that’s a problem. I am not on the same WIFI. Is there anyway in the setting to set it up so it doesn’t stop playing or even better they turn on at a preset time and start playing the last source? When watching the demo video I was under the impression that I could monitor and play from a remote location. Any insight would be great! Other than this issue it is great! 

no place to password the user name of the WIFII lived in a flatform, using the public WIFI. However, i failed to find how to connect the sonos connection amp to the public WIFI

Once I receive my discount code, is there a time limit by which I must use it? In other words, will the discount code expire?

Hello, I just pre-ordered a pair of Era 300’s, & would like to know if the “long cable” will be available soon. Or if any of the available long cables are compatible. Since my previous setup with the One’s required one long cable, thanks. 

If I buy a beam gen 2, with my dolby atmos tv would I be able to play movies in dolby atmos with my sub and sonos ones as surrounds? 

HOLA BUENAS TARDES TENGO UN PROYECTOR EN EL TECHO DEL SALON A UNA DISTANCIA MAS O MENOS DE 7 METROS DE LA BARRA BEAM2 , PARA LA IMAGEN UTILIZO FIRE STICK 4K Y ME GUSTARIA SACAR EL SONIDO POR LA BARRA BEAM2 PERO NO SE ME OCURRE COMO HACERLO, NO SE SI TENDRE QUE PONER UN CABLE HDMI LARGO , PERO LA BARRA SOLO TIENE UN HDMI , O UTILIZAR UN HDMI INALAMBRICO , O NO SE QUE OPCIONES ME PODREIS RECOMENDAR,GRACIAS 

I have 2 x Sonos Play:1 s which apparently won’t connect to Apple Airplay. I like Airplay and use it with other systems. I was advised by Sonos that if I had a Sonos device that was compatible with Airplay I could group this with the Sonos Play:1s making them Airplay compatible. I have purchased a Sonos Roam SL in order to make the Play:1 airplay compatible and have grouped the 3 devices together. The result is not was expected, while the Roam SL connects well to Airplay, the Play:1s do not, they constantly connect and disconnect when steaming music, even when they are next to each other. What can be done to resolve this?

Hi everyone, Was wondering if anyone had similar issues?I bought refurbed Arc 2 months ago and it was perfect, was very impressed with the sound.Few days ago I noticed the volume level was lower and the sound especially bass was very tiny. That’s on all sources Tv, AirPlay, Apple Music etc. The Arc volume level is much lower now compared to other grouped speakers in the house. It sounds more like TV speakers than the Arc it used to. I am not sure if it happed after one of the updates. Tried to reset but even the sound when the Arc starts is much lower now and when I did last true play the test sounds were much lower as well. I also remember at the beginning the two side firing drivers used to produce quite a lot of bass but not anymore, it’s like they are just playing ambient sound now. Any thoughts? Thank you

I have experienced deteriorating performance on my system, especially bad this past week with sonos not being able to connect with spotify, and losing connection to my system … both on apple and samsung products. This has not been such an issue before. An occasional glip i can forgive, but this is getting on my nerves now 😡

I have had my Sonos system for many years and have uploaded and downloaded hundreds of songs into a sonos playlist. I find that the shuffle feature rarely shuffles the list very “deeply” and tends to play the same couple of dozen songs. Is there any way to teach the algorithms to shuffle through the list more thoroughly?

I am the main account holder, when on the sono app, when I search for a specific song, it doesn't play it, it selects artist of similar kind or same atlrtiwt but didn't song. This feature I expect if it was someone in my household sharing my account as a 2nd person but not the main account holder. Being the bill payer I expect to be able to play what I want. Any help appreciated 

So I've been an avid Pandora user for decades. Now that I've gone 100% Sonos I'm having an issue.I can't use the Pandora app and cast to my system. I've tried uninstalling Pandora. It's on the same network as Sonos. I DON'T like using Pandora through Sonos because there's not as much functionality. For example can't see song lyrics or history of what's played in the current session. I'm using all the latest Sonos products and the S2 app. Please help🤔  

The Samsung Remote suddenly stoped working (28/9/23). Worked for years, 2021 Samsung Q90 tv. Tried changing battery in remote, and factory reset Playbar without luck. Was able to change volume a few times, and also re-connect in the app. But now it’s nothing. Also tried deleting universal remote and setting it up again.  any body els experience this? 

When I connect the cable, it turns on the orange charging LED for a few seconds, about 8, then it turns off. I've already tried it with different cables and adapter

We were gone from Sept 1-22 and when we returned, all our Play Ones require us to turn the volume from the normal 30-40 to 60 or higher just to hear people talking. What happened while we were gone? Why the change? We are running the app on iPhones app version 15.8.1 and Sonos OS version S2.

I can't check out my order because always fail when I put my mobile phone number

I’m thinking about purchasing a pair of Era 100 as surrounds to operate alongside a Beam gen2 and Sub gen3.My current WiFi settings for all Sonos HT products are all fixed and working well on a 2.4ghz frequency.Will the Era 100’s communicate ok on same 2.4ghz frequency as some info suggest that surrounds need to use 5ghz.I’m using a BT Smart Hub2, Devices linked are LGC2 TV  and Sky Q box. 

It's one thing that Google Assistant is missing, but the fact is Sonos Voice is rubbish. I asked Sonos "Hey Sonos, play [Song] by [Artist] everywhere" and it said it doesn't understand. Yet in the app, you can choose to play a song 'everywhere'. It also doesn't understand "Hey Sonos, play LBC radio". Also no Spotify control with Sonos Voice. Come on Sonos, I know you’re in dispute with Google, but their assistant is so much better. You’ve got to implement this ASAP for the Era range, the current voice assistant is unusable! 

Hello,I've just changed operator (as I do every year) and I can't connect my play one to my bbox.I've separated the networks, switched to b/g but nothing works. However, this isn't the first time I've been with Bouygues.Do you have a solution?

App Support ID: 280846410 radio x etc for the last few days drops out regularly. It happens if using global player or tunein and any other radio service.  Incan simply press play and it starts again or wait and it will start again.  can my trace be checked please ?  280846410

My sonos soundbar is since recently having issue’s with heavy bass. Wondering if this can be caused by a software update, don’t think that the woofer is blown up as most of the bass sounds ok. Only when playing certain movies I get a “funky” sound which is most likely the best described as Bass distortion.