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I have grouped some speakers but can’t figure out how to select them to play music. I am sure it’s obvious to most but not to me

I’ve been trying to connect my Sonos One and Sonos Connect:Amp to the same system, but whenever I try to add the second product to the room that the first one is connected to, the room the first one is connected to does not show up in the list. I am using the S1 app, since my Connect:Amp is only compatible with this app. Thanks for the help!

Hi, it looks the option in my sonos app the "connect second Sub" is missing. It was there before. How is it possible to connect my second Sub if the option is not there in the app.

I have a new wifi with new SSID and couldn't get the network update to work, so I decided to reset all my Sonos to factory default.  Got them working as a new system.  However if I try to add Pandora or Amazon music services, both ask for my login, then say I can close my browser window and seem to have succeeded.  However when I go back to my Sonos app in Android s2 it says connection error and a connection to Pandora could not be made.  I looked through Sonos and Pandora and don't see a way to unregister from my previous Sonos setup

I am wanting to put a tv in the upstairs sitting area where we have sonos speakers. BUT I want a 3rd party sub, I have the gen3 and really am disappointed with it. I have an AMP running two Klipsch aw650s that are outside, for now, they are coming inside for the winter. I would like to mount the Klipsch in the upstairs sitting area and connect them to the amp, tv AND a svs sub that is also in the works. With hdmi arc, can I run that from the tv to the amp, then use the sub out for the sub, and use the Klipsch speakers? Will there be a delay or will it all work in time with the TV? I have two ones and two fives in this room (24’x12’). I am thinking of also taking the fives and putting them somewhere else and replace them with the Klipsch for the winter. Doing this, would I be able to go tv to AMP to the Klipsch and svs sub, and the ones for tv?Sorry if this is confusing, but I don't want a sonos soundbar because I know I can't use the svs sub with that, and would like to sell my gen3 to

As of last week, when I listen to pocketcasts on Sonos, that activity does not appear to be communicated to the pocketcasts sync cloud. Pocketcasts will not show that an episode has been played and will not retain listening position.The syncing used to work fine, and I haven't changed my devices or configuration since then. I've ensured I'm logged in to both Sonos and pocketcasts, and I've tried reauthorizing the pocketcasts service. No luck. Pocketcasts still seems to have no knowledge of what I play through Sonos.Suggestions?

Just got an era 300 heard great things about it but the quality of sound isn’t what I expected. When you turn a nasty radio up to loud it gets those staticky sounds well I’m getting these sounds on my era 300 on certain songs through the sonos app without it being turned all the way up even halfway. It’s even worse if I’m not in the app just playing Bluetooth with Apple Music. I’m wondering if it’s just how it sounds or if there is a fix to this staticky sound. I play these songs in my truck radio, headphones, etc and don’t get these sounds and this speaker is making them. 

I recently upgraded my smart home to the HomeKit Architecture upgrade released in iOS 16.4 (after it was initially removed in iOS 16.2), and now my devices can not airplay to any Sonos device

I have two in-ceiling speakers hooked up to a connect:amp. The connect amp and the beam are both plugged into the router directly. I am able to successfully add the connect:amp as surrounds to the beam setup but I am not able to get any sound out of the surrounds. Any idea?

Hi, am looking to take some of my sonos speakers to another house for the day. Is it possible to disconnect these speakers from my setup, connect them to another wi-fi (they don’t have any Sonos products so will be just my own being used in the alternative location) and then re-connect them to my normal setup when I return home?  If so, is it as simple as taking the speakers and connecting them to the alternative wi-fi and then the same when I get home?

Hvorfor kan jeg ikke åbne YouSee på sonos ?

I have my Denon turntable connected to my Marantz SR5015 amp, and just connected my Sonos 5 via AC ports labeled CBL/SAT (per instructions any AC in ports should work) on back of Marantz. Have Phono chosen on input selector on the amp. The Sonos app sees and can play this line in set up, but no sound is coming out. I’ve double checked connections, and the Sonos five definitely does work with other music in. 

I still can’t see RadioPlayer available on Sonos yet it says the issue is resolved?

When I play Dvds The Sound Is Slower that The People On The Screen talking . How Do I Fix This . Im Using A Projector And A Dvd With audio cable To Line In on Sonos  

I have a Sonos ARC which I understand was recently updated to play DTS.  My TV is a Vizio PX75-G1 with ARC, not eARC, where Sonos is connected.  On Blu Ray and 4k Blu Ray discs the Sonos downgrades to stereo no matter what I try (including setting to TV to Auto, PCM, Bitstream, Dolby Digital).  My player is Oppo with audio output set to Auto.  

Hi - all of my other speakers, amps, and subs show up on my registered products list, and all the legacy devices show on the upgrades page except for one speaker, a Sonos 1. This speaker does show up on the S1 app.  How do I register it and also make it eligible for an eventual move to the S2 architecture.Thanks!

 How can I use wireless microphones on my sono been 2 generation?

Hi, my LG tv has auto updated its WebOS and after moving house I can no longer link the remote to the playbar, the old way of selecting ‘Pioneer’ from the universal remote option on the TV seems to have been removed.the TV model is: 65UN7300PTC and it is running webOS 5.4.3-36 Annoyingly I can link the LG remote to the playbar while the TV is off, but when the TV is switched on the remote seems to switch back to RF and no longer works. does anyone have any idea how to sort this one?  

We just bought a small seasonal 2nd home.  I have a nice Sonos system all hardwired at our main place. I want to do the best I can within Sonos lineup for our new place and 2 Move speakers should work.  I’m not a tech wizard so I have some questions,   Do I need another Sonos Amp to run these as a pair?  I do have Wi-Fi at the new place and want the flexibility to move them around and outside.BIG QUESTION, can I use my main homes Sonos app that already has all my music sources, playlists and channels set up, at the 2nd home?  I would rather not set it all up again.  Any help is much appreciated on either topic.

I currently own a Beam with two One SL's. I wish to connect my vinyl record player to my Sonos set-up  so i was thinking about getting a Sonos port. Now I read that the port does not support the sub or sub mini. Will I be able to connect a sub to my current set-up, and use that together with the port to listen to my vinyls? I do not own a separate sound system other than mentioned Sonos set-up.

I recently bought a Sonos Arc, upgrading from the Beam Gen 2. It’s amazing on Atmos, but non Atmos content just doesn’t have the same power of Atmos content. Like, the sub barely works and the audio is just sort of weak. 

Hi - I just received the Arc and new 300s yesterday.  I installed each of them separately into my sonos system in the same room.  However, in the app, when I try to “add surrounds” to my Arc, the 300s do not appear as an option and instead the only options are my AMPs (which are in different rooms).  Any advice? 

I have just updated the software to 15.8.1 as it requires update to my Sonos Roam and then after the update, all music services disappeared and even my NAS musics are unplayable. Moderator note: We updated this article in October 2023 with new information below.This behavior was due to a Sonos cloud outage at that time that is now resolved. Therefore we closed this topic.  

I have 4 Sonos speakers in my home. I have 2 iPhones that belong to 2 different people that have different music apps.  Now I want to hook up to use those 4 speakers. Should each iPhone have its own Sonos account?

I have not been able to update what I think are the last two updates to the Sonos S1 controller on my macbook pro. I click on update now (in the black S1 pane), it does some things and requires my password. I do that and it says: Sonos update failed. An unexpected error occurred, please try again. And that happens every time. (So while the error is unexpected to Sonos, it is very much expected by me). This seems like a longlasting bug (several months). Is there a fix?