Of course I must not be the only SONOS user who has a setup that prevents me from easily unplugging from AC power. Why isn’t there a reset button in the software? Arcane that I have to unplug from AC power. Is there a way to prove the speakers can’t connect to Amazon Music through the network?
Best answer by Corry P
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Many years ago there was a reboot over the network option, but this was disabled as a security precaution. If a unit is not connecting to the network, a network initiated reboot command is useless.
Please describe your issue in more detail.
+22
These are very nice remote switches, I use several on my Sonos that are hard to unplug:
https://www.amazon.com/gp/product/B07KFMNJLH/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&th=1
Nowhere near as nice but a bit cheaper:
https://www.amazon.com/gp/product/B000KKND86/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&th=1
The Sonos Net Tools should be able to do that for you.
http://172.16.1.115:1400/tools.htm Replace my IP with yours to get the page.
running /bin/ping -c 3 amazon.comPING amazon.com (205.251.242.103): 56 data bytes64 bytes from 205.251.242.103: seq=0 ttl=242 time=72.039 ms64 bytes from 205.251.242.103: seq=1 ttl=242 time=71.541 ms64 bytes from 205.251.242.103: seq=2 ttl=242 time=71.941 ms--- amazon.com ping statistics ---3 packets transmitted, 3 packets received, 0% packet lossround-trip min/avg/max = 71.541/71.840/72.039 ms
Ping6 and the traceroute 4/6 tests to Amazon don’t work to Amazon here. To google.com they do. The nslookup failed to all sites I tried too but that may be to my network blocking any DNS queries to outside DNS servers. |
After considerable effort, I was able to get to the janky power cord connection to my Arc and reboot. That did resolve my issue. I’ll be putting a remote power switch on this the next time I need to pull the TV off the wall. Thank you for your suggestion Stanley. Seems like the network engineers could figure out a way to let the local network reboot but not a signal from outside. Too bad the world has so many bad actors that wreak havoc for the rest of us. SMH
Seems like the network engineers could figure out a way to let the local network reboot but not a signal from outside.
I thought they had, insofar as I recall the x.x.x.x:1400/status pages not working from an off-subnet source IP. I haven’t checked lately though.
Also, they did introduce a CSRF token exchange on the original (now blocked) x.x.x.x:1400/reboot URL to avoid rogue webpages triggering reboots. Obviously this wasn’t sufficient to satisfy those wearing a ‘security’ hat.
+18
Hi
Welcome to the Sonos Community!
Thank you - I've marked this thread as a feature request and it will be seen by the relevant teams for consideration. Keep the ideas coming!
Please note, however, that when support ask you to reboot a speaker, they want a hard reboot, not a soft one - a hard reboot during troubleshooting is far more trustworthy than a soft reboot. So, I for one think it is unlikely that it will be implemented - but it’s not for me to decide.
All it would take to ‘implement it’ is to remove this deliberate block.
+18
Hi
I suppose it’s more about the deliberate block being unimplemented, then. That just makes it less likely.
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