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Hi,I have a lg up7000upa with an arc,sub and era 300s. When I set my tv settings up I have to set the hdmi output to Auto. This disables the ability to select 5.1 or 7.1 uncompressed on Xbox series x. If I set it to passthrough as I have read you are supposed to for Atmos and other audio types.  If I play stereo pcm content on appletv the arc is distorted and the sound crackles. Has anyone else ran into this or knows a way to fix it?

Hi there,in the app, I see the option to increase/decrease the audio delay, but is there a way to turn it off completely.I’m probably not using the Era as intended.. I have connected via the Line-In adapter to an old Yamaha Keyboard. Play is to use it as the speaker for the keyboard and an extra speaker for the room at other times. Even the low 75ms delay makes it difficult to play the keyboard and feel natural. 

I found a post on this topic from 2 years ago, but it didn’t answer the question.I have been setting my alarm to Grouped Rooms for years and now suddenly it won’t work. I have done a bunch of troubleshooting, including unplugging all my speakers, resetting the controller, reinstalling the app, and removing and replacing the Alarm several times. None of these have worked.Has Sonos made another change which causes the grouped rooms option for the Alarms to not work. It’s bad enough when an update has been made and the Chime goes off instead of Music, but now the Grouped Rooms option seems to have new challenges.I appreciate your comments and maybe this can get resolved.

Please can we get a schedule for night mode. Its such an easy thing to do. It only changes the phone app! Its been asked to be added for years. Yes we can do a work around. What a faff that is. This request has been asked for for so long. Are your software engineers asleep? 

I would like to integrate a pair of Yamaha DSR 115 powered loudspeakers and powered Subs into my Sonos system for my garage.  I called Sonos customer support and they said the Sonos Connect AMP is what I need, but I’m pretty confident the representative is mistaking. I believe it is the Sonos Connect or Sonos Port that provides non amplified output signals. But would like to make sure it would work before I purchase either. I do understand I will need a RCA to XLR adaptor cable. Is there any advantage using the Port over the Connect?Thanks!

Hi. First time posting. I did a search, so if this is answered elsewhere, do direct me please.Goal: Use a Connect Amp (Gen 1) and two B&W speakers as the sound output for my nice but old Philips TV.Output: My choices on the TV are HDMI, HDMI ARC, Digital Audio, and the trusty-old Headphone jack (3.5mm).Input: The Amp has RCA left and right. My hunch: Headphone jack directly to the RCAs and call it a day. I ordered a $10 cable from Amazon and hope it works.Questions: Think it’ll work? What about the mystical “delay” that seems to exist or not depending on … something? Generally speaking, will the use of the headphone jack simply direct the sound that way or does one need to select that as the preferred output? Can I set the Sonos volume to something reasonable and then use the TV audio controller to raise and lower the sound rather than control the Sonos using the phone?Thank you and best wishes.

Do you really need 2 of the same devices for surround sound and why is that. I have 7 speakers collected over the years and all are differnt models do I really need another to use as surround sound. I was hoping to connect a Sonos bean and Era 300 together.  ThanksH

Your tech support told me I was out of luck. That I could not use the Sub mini with my current system of 6 speakers. All Gen 1 except for a Beam. It was suggested that I return it to the store. Talk about a technical and marketing train wreck. In any case, I managed to put on my nerd hat and figured it out thanks to others on Google. A lot of unplugging and DHCP reservations. Now I’m running S1 in conjunction with S2. It’s not too pretty but it all works. I get that progress is inevitable but so is backward compatibility. A flash upgrade perhaps? Whatever it is, please consider updating the Mini to work with the S1. Thanks.

Does the Sonos Connect work with Sonos 2 app?

When I try to play any music on Apple Music I am told by the controller that it cannot play the music as there is not enough bandwidth and that I need to check my internet connection. However, the app works fine with Amazon Prime music and the Apple Music app plays fine with Apple Music. So there seems to be some misconnection between Sonos and my network connection. Changing networks, trying a different Mac, varying network settings etc does not change the situation: no Apple Music. Any thoughts on what’s happening and what I need to do to fix the problem? 

I have 2 play 1's and a connect in my system.  I will be playing music through the sonos app (S1) streaming spotify - when the volume just skyrockets.  I try and push it back, or pause the music.  And it is though someone else is moving the volume controls. Remotely.I know it sounds weird.  But it has happened a few times.I did a diagnostic report.  I checked to see if there was any other devices on my home network. Nope.Sonos help suggested that it had to be someone else with my login, or on my wifi login.  I have not given out either.  I changed my wifi name, password.  Changed sonos userpassword.It happened again today. I read about the 2022 hack, and have the latest Sonos update for the S1 app.Any ideas? Any way to combat this? 

 Buenos díasDías yo tengo un sonos era 100 lo compre el New York mi pregunta es yo vivo en lima perú y aquí el voltaje de peru es 220 voltios y en el enchufe del sonos dice 125 voltios y 7 amperios la pregunta lo puedo conectar a corriente de 220 voltios?

Can I connect a hi-fi separate CD player to my era 100 via a phono cable and Sonos adapter. I currently connect a turntable this way and I’d like to use a switchable box to connect a CD player and possibly a minidisc player from my old separates system. I’m wondering if they will need a preamp? My turntable has one built in. Any thoughts?

Since upgrading to the new Iphone 15 running ios 17.0.2 I cannot use Trueplay - message states Trueplay tuning coming soon!It was fine on my Iphone 12 which was running ios 16.Any thoughts on this being a Sonos or Apple issue and when to expect a solution? 

So I bought an Era 300. Love it. However I am told that playing physical atmos music media is far better than streaming it for pure quality.I would like to buy another Era 300, an Arc and a sub Will I be able to play Atmos physical media through a ‘device’ and get true atmos sound? If so what ‘device?’Sony x800m2?Something else? 

What is the meaning of the term OTP in the About my system settings?

Any benefit from having the iPhone with a direct connection via a audio quest dragonfly DAC to the ERA 300

Hi,Please help - Love this community but stuck on a I have a Sonos Amp connected to Sonance Mag speakers. Now I have purchased Sonance Rock speakers with a Subwoofer.  Is it possible to connect the Sonance Rock with Sub to the Sonance Mag in Parallel?  If I cannot connect the sonance Rock with Sub in Parallel? Is it best to get another sonance Amp? And then should I connect the Sonance Sub directly to the Sub output of the Amp OR can I connect the sub directly to the speakers using the low and high pass filters?  

How can I connect my stereoset era300 to tv and get dolby atmos sound or something else dolby sound? Bluetooth works nice with music but not tv sound. If I buy usb-c adapter, is that working for me? 

Hey Sonos Community,I have receintly purchased a Sonos Ray soundbar to use it on my BenQ 850i Projector but can’t seem to get any sound. Any advise that’s very techinical.  Thank you  

I have 5.1 in ceiling/wall speakers wired to an HK Receiver (NO ARC FUNCITIONALITY).  I have my LG TV connected via Optical to the receiver.  I want to connect the SONOS CONNECT to the receiver and play music or the TV without toggling outputs on the receiver.Can I route TV through SONOS CONNECT so that I can play either TV or music?

I have a Beam (with Ones for surround) connected to the ARC port on my LG OLED C2, My Nintendo Switch is connected to the TV with HDMI. I don’t have AVS. How do I play Nintendo Switch audio thru the Beam and surrounds?

We use the BBC Sounds app as an alarm every morning, recently the audio will play for an amount of time before dropping out. It will pick up again for a few seconds before dropping again. I’ve tried rebooting, updating and we use a Boost so the products are on a SonosNet. I submitted a diagnostic Any help would be very appreciated! Peter Moderator Edit: Removed diagnostics number from the post

Recently bought a Move 2 as addition to my Era 300 to use together in my main living room with the option to take the Move 2 outside to flexibly broaden the area’s covered. Following 2 features are missing - any workarounds to this? - using the physical volume buttons on either device I would like to impact the other device as well (currently only 1 device impacted but they are in the same room - I want both simultaneously) - it’s possible to set individual volume levels per speaker which is nice as it allows to perfectly balance out based on position how strong each volume needs to be. However - for the automations (e.g. playing radio to wake up) this option is sadly not available.  Any workarounds, fixes, things I am missing? 

Quick vent- deeply regret purchasing Sonos products. Vent overI have a cd player connected to my Sonos Five. Sometimes playing a cd will work fine with my Sonos five. Other times, I have to select the play line-in option, and it works. Recently, I will play a cd, no audio from the five, followed by selecting line in on the app and still no audio. The strange thing is, if I wait a while (more than thirty minutes), everything then works fine. Things I have confirmed- everything is plugged in and all cables are connected. I have also confirmed the line-in is connected on the app. I have also confirmed the source level is on level 2 (after having tried other settings, as well). I have autoplay turned on. fThis problem occurs with both my turn table and cd player. Streaming works fine.