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Answered

problem with sonos beam gen 2 and ps5 atmos quality

  • 3 November 2023
  • 1 reply
  • 394 views

Hi, I have the Sonos Beam Gen 2 system and a Samsung QLED Q70T TV. When playing PS5 with Atmos, I experience 2-second audio cuts, which is quite annoying. I would like to know if there is any solution to this issue.

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1 reply

Userlevel 7

On the TV, be sure to set Digital Output Audio Format to Pass-Through, not Auto. Also make sure that HDMI Device Type on the PS5 is set to AV amplifier, not Soundbar.

I would also only use the Dolby Atmos setting on the PS5 when playing actual Dolby Atmos content or games that use the 3D audio engine. With all other 5.1 or stereo content, you should use the Linear PCM or Dolby audio settings.