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My Sonos roam stopped working. It wouldn’t charge on the base so I bought the USB charger. Now the amber light is on but still nothing. Tried rebooting multiple times, still nothing. Not sure what to do. 

Since the latest software update to 15.10, when I instruct my Playbase to play Line In from my Port it plays for about ¼ second, then cuts out. Then I can’t connect to the Playbase for a few minutes and the status turns to disconnected. Then It’ll suddenly play again for ¼ second, disappear from the network… repeat.I can play Port without issues on every other speaker on my system, and Playbase will play other services (Spotify, MixCloud etc) just fine.Both Port and Playbase are connected via WiFi and are in the same room.

I bought an open box AMP from Best Buy ($576) and a new AMP from Crutchfield ($599 Black Friday). the packaging is different. The crutchfield one is in a brown, newer style package while the open box one is primarily black.looking online it looks like Sonos has made no hardware changes it’s all software.can anyone confirm that I’m good with both of these units? I want the newest hardware and am willing to return the BB open box and spend the additional 25 bucks for another one from crutchfield.thanks in advance 

I have arc sound bar, sub(gen3), era 300 in the back and Now My question: does it make sense to put  2 era 100 above the screen? I Can only finde description on My setup so far and none of 6.1

Just a (maybe dumb) question regarding ATMOS, 5 and 7.1.   So if I’m watching a source that isn’t available or playing in Atmos, like (Dolby pure HD, or DTS), will the ARC and 300’s still play the upward firing drivers?   

My medical plan pays for a subscription to the Headspace meditation App.  I see Calm Meditation is lusted as a Service.  How does one suggest an Service gets added to the Sonos App? Headspace used to be an Alexa skill but it was dropped. 

Use Apple TV+ remote 

Out of nowhere, all of my speakers won’t connect.Nothing has changed, other than rebooting the router (which I do fairly regularly).All of the speakers show that they _are_ connected to the router (looking at the router dashboard), but “Let’s Fix It” keeps telling me to unplug/replug router, turn off/on all the speakers… all of which I’ve done but no change.Don’t know what else to try. FYI, this is all via WIFI.I have pair of Play 5’s, two stereo pair Moves, Beam 2, Sub and One’s for surrounds.

When ever I add a sub mini to my one/onesl stereo pair. I loose the stereo pair and one of the pair doesn’t play. 

Is it possible to add non-Sonos speakers to my IPad via the headphone jack and have them all play??I have a set of Bose computer speakers that I want to add and play while the Sonos speakers are playing via WiFiThanks

Originally, I just had an Arc for the TV and one Era 300 for my record player. I loved this and would play records every day. Well, I finally upgraded and got a Sub Mini and a second Era 300 for the full Atmos surround sound. At the end of the set up, I was notified I would NOT be able to use line in on my first Era 300 (to play records). WHAT?! Why?! What can I do? Any workarounds or advice? Thank you.

Once you factory reset SONOS speaker, how do you remove from SONOS app S2Have factory reset SONOS speakers that I want to sell or give to family. Factory reset seems to have worked.Why are those factory reset speakers still showing on the SONOS S2 app for me?The factory reset speakers are showing as Not connecected and a spanner tool icon adjacent to each room/speaker. WHen you press on the icon it wants you to either reconnect the speaker (yes) or (not now)Is there a way to sort this, as the factory reset and removed speakers I want removed from the app, as have new SONOS speakers that I want to install and integrate in the rooms that I have factory reset and removed the old speakers from.Any help or info would be most appreciated, many thanks 

The answer to this feels like it should be obvious but…If i create a playlist on a streaming service like Apple or Spotify, but then also save it as a Sonos Playlist, does that count against the 70-item My Sonos limit? It would seem logical that the answer is yes. But if I don’t save it as a Sonos playlist, and access it only thru the streaming service menu, then it would not. Do I have that right? Sorry to seem dim. 

As says in the title. I have 2 Play:1 and a Play:3.Replugging the system doesn’t help. Only reboot. Router is the TP-link AX6000, Sonos is on 2.4 MHz, Laptops and phones are on 5 MHz. It happened before once in a while, but now it happens every day. Any suggestions?

Hi all, today I installed the Arc, sub mini and two era 300 speakers as rear speakers. I finish everything and while watching tv and listening to music from the tv, I realized the rear speaker is right centered, meaning it’s more louder than the left one, even when I do a surround test demo on YouTube. Can this be related to true play? Anyone else had this problem?

I am fairly new to Sonos.Many years ago I bought a 2nd hand Gen 1 Play one but didnt get on with it.It failed to work well with Alexa and it got turned off and that was it.But fast forward a few years and I thought I should really make use of this and dug it out and used it on the S1 app. I liked the sound so much better than my Alexa’s A few years further on I bought an Era 300Wow is that good. But I had lots of problems with the apps originally as all of a sudden my S2 app would find my Play 1 and start playing stuff that I had not asked for. I think that has been cured now by software updates. But my S1 has been unused for 6 months or more and I would like to bring it back in to use Since all of this I also bought an Arc and when funds allow would love another Era 300 to make them in to my rear speakers. I have seen I can connect the Play 1 to the S2 app. That is great but shame the Play 5s you cannot as I have seen those being sold really cheaply. So is there anything I can do with

I have an original PlayBar that is hardwired to the net work. I’m using S2 as a controller. When I’m streaming music (Amazon or Spotify) it will intermittently disconnect. This happened initially when I was running the PlayBar on Wi-Fi and hoped that hard wiring it with it fix the issue. All other wireless speakers (newer than the Playbar) do not have this issue. I have re-authorized both Amazon and Spotify with out any luck.  There is never any interruption in TV audio.  I am using Eero Pro model 8010001 Wi-Fi router. I am guessing it’s the older Wi-Fi radio in the PlayBar?  Any thoughts on fixing this issue?

Hi everyone, I will buy 3 Sonos One SLs and set them up in 3 different rooms. I plan to connect each One SL to the Switch using an Ethernet cable.Can I use the S2 App on Desktop (also connected to Ethernet) to control all 3 Speakers? Because I don't want to control them through Wifi. Please give me some advice,Thanks everyone 

We have 2 era 300 speakers in one room, with a dining and living area. So sometimes I would like to use the dining device as a solo device and sometimes I would like to have a stereo experience in the room. How can I easily switch between a stereo set and a solo set in one room?

Bonjour,Je possède une Beam gen 2 et une One SL.Lors de l’écoute de la TV, je n’utilise que la Beam, c’est OK.Mais lorsque j’utilise Spotify, je souhaiterais que la musique soit diffusée sur les deux enceintes en même temps. Je peux le faire en choisissant une première enceninte, puis en allant dans “regrouper les pièces” et en choisissant l’autre enceinte.Ça fonctionne, mais mon souci est qu’il faut que je refasse cette manip à chaque fois.J’aimerais que ces deux enceintes restent par défaut  dans Spotify (pas pour la TV)Comment faire ? Merci d’avance

Buenas tardes a todos.Tengo una barra Bean y recientemente he añadido un One SL con la idea de añadir un segundo más adelante.Tengo la Bean conectada a la TV por HDMI ARC y cuando subo el volumen desde el mando, solo le afecta a Bean y no sube en One SL. ¿ Como puedo solucionar esto sin tener que estar entrando en la aplicación de SONOS continuamente??

When I’m inside the Sonos App and browsing Apple Music playlists, sometimes randomly it begins to scroll towards the top at max speed. I can’t accurately reproduce it, but it happens alot. I’ve recorded a video of the issue: VideoIt happens at 0:07 - 1:05 - 2:04Anyone else experienced this?

What is the battery life on the Sonos One and Era 100?

Good day,We are trying to setup multiple Sonos Systems in a hotel complex. We have multiple speakers for every system.Hotel reception Restaurant 1 Restaurant 2 Conference center Gym Spa etc...What is the best most efficient way to set this up?Create a different wireless network/VLAN for every location? Can I have all speakers and locations on the same Wifi network?Do I need to create a different Sonos account for every location?Thank you for your help!!

After the last Sonos 15.10 update I lost the ability to play Dolby Atmos on Disney + My audio system is:Beam Gen 2 2x Sonos One SL  ( for surrounds )I did a factory reset to all of my units - soundbar and speakers.Nothing changed with my Disney +Nothing changed with my TV settings Moderator edit: changed “Digital” to “Atmos” for accuracy