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First question is can I use 4x era 300 to make home theatre with 3D and dolby atmos. If yes what is better - 4x Era 300 + Sub or Arc + 2x era 300 and sub? Thank you ☺️ 

hi everybody,I’m using a Project elemental turntable (no pre-amp) with my sonos system through my sonos 5.It works fine but due to the lack of pre-amp on my turntable, I have to put the volume of my spreaker very high.So I bought a Nano LP1 pre-amp (RIAA equalization).Now, the sound is horrible. There are crackling noises that make the music inaudible.When I remove the pre-amp, the sound is back to normal (but I have to turn the volume up to maximum again) I went back to the store to get the Nano LT1 replaced but I have exactly the same problem with the new one. I tried to lower the source level with my sonos app but it didn’t solved the problem.Does someone have an idea?Thanks for any advice.NicolasEdit : I tried with different cables...

Hello, I’m trying to use YouTube Music on my Sonos One (all worked correctly before)It’s asked me to re-authorize app with a 9 digit code. After I enter the code: Access blocked authorisation errorYou can’t sign in from this screen because this app doesn’t comply with Google’s secure browser policy. If this app has a website, you can open a web browser and try signing in from there. Error 403: disallowed_useragentPhone is quite old (Huawei Mate 9) - have tried updating my web browser, still no cigar. YouTube account is not premium. Is this a Sonos issue or to do with my iron age phone? Thanks for your thoughts! 

Hello,I have a Sonos Beam (connected to TV via Arc), a Sonos amp wired to 2 in-ceiling speakers and 2x Sonos Ones.The Beam and 2x Ones are setup together as surround sound.However when I turn the TV on the sound only comes out through the Beam not the Sonos Ones. I cannot work out what is going wrong. No issue with playing music though.   Is there a way to get the TV sound to come out through Beam, Ones and Amp/Ceiling speakers or is the Amp/Speakers purely for a separate use (music)?

Hi all.  I would like to install a projector screen and projector for my pergola that points to the pool. I currently have a television in the Pergola that is connected to an Amp through HDMI. I would like to keep this connection but also connect the projector to same Amp.  The ultimate goal would be for the amp to play audio from whatever source is sending audio.  At any given time I would only be using either the projector or the television, but not both.  Is this doable with some sort of HDMI splitter?  If so, do you have any recommendations for a splitter?

Hi there,First of all my setupSonos Beam 2 Sonos Era 300 x 2 LG 55C8 Tv (with Arc port, no eArc) PS4 (thinking of getting a PS5)I would like to get this Bluray audio disc and play it in at least surround sound, the end goal is to hear it in Atmos.https://shop.pinkfloyd.com/product/X3AMPF1239/the-dark-side-of-the-moon-blurayIf I play it on the equipment I currently have, via the PS4, will I get 5.1 surround?If I replace the TV (or get an HDMI extract audio thingy) to get an eArc port and then also get a PS5, will I get Dolby Atmos?Many thanksJason

Will the line input bridge via Bluetooth to a paired pair of 300s?

I have a new 5.1 Sonos surround setup that I am looking to connect an existing non Sonos 2.1 PC speaker setup I have in my office. These speakers (Corsair SP 2500) are powered but not connected to an outside amp or receiver. Everything I see about the port discusses connection to a receiver or amp. I am wondering if the port will enable my existing speakers to tie into my Sonos setup?

I have two grouped Era 100s, I want my gf to be able to control the volume (or song but volume is the most important piece) if I am playing music. How can she do that?

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Hello,  I am looking at getting a couple of Era 100 speakers. I have a record player with a line out, and wondered if plugged into one speaker will it connect/play across all other speakers around the house?  I’m looking at the best/cheapest way to listen to my vinyl in multiple rooms. And this looks like it could be an easy work around for someone who is not very technical.  Any advice would be appreciated!  Ian.

Puedo hacer un sistema de Homotheater con una barra ARC, SUB y 2 Move?

Sonos works on all of my other tablets, phones, etc… The problem is with my Fire Tablet 7, 9th generation.When I open Sonos on my Fire Tablet then it says it needs updating.   I click on the update button, it goes to the play store, and when I click in the play store to update the tablet doesn’t do anything.  I have tried starting, restarting the app, nothing.On the Fire Tablet, in compatible devices, my Fire Tablet does show up as being compatible.  I renamed it to make sure it’s the correct tablet. It is. Any help?

Just purchased a single Era 100 for my bedroom intended to replace the Sonos One currently there and use the line in facility to connect my TV sound out via the headphone port, checked the help pages which tells me how to select the line-in source but the S2 app states line-in is disconnected even when the the USBC to Line in adaptor is plugged in, any ideas how how to make it work please ?

Hello, I have a house full of Sonos gear including a Move for times on the go.  Currently looking to outfit a covered but open air structure with 3 mounted TVs.  Dimensions are 70 ft X 36 ft, metal room is 18 at peak w/ TVs and speakers to be mounted at the break at 12 ft.  There are no walls but speakers will be protected from direct sun and rain/weather.  Central Texas so temps will stay above 100 in the summer but rarely stay below freezing for more then a couple of days.would Fives and ARC handle that environment? would 4 Fives installed at each corner (well inside the edges to avoid direct exposure to sun/rain) and an ARC under the main TV in the middle fill that much space?   Is there a formula or calculation to predict volume ?  The space is mix use, TV watching and music playing/dancing.  Like to hear any thoughts or suggestions.  Any considerations I haven’t listed here?   For context, I had initially ruled out Sonos as an option due to exposure to the elements and producing e

I can listen to TuneIn, use Amazon music but the app keeps resetting and now wont play YouTube music, it keeps saying the songs are in the wrong format halfway through a song. Nothing has changed in my network set up

I’ve connected to my Sky Glass today using earc. Dolby Atmos sounds better (tested using Top Gun Maverick). Two problems 1. I can’t get the remote to change the volume. If I pair the remove to the beam it will change volume but all to controls are gone.After getting Alexa to play Radio 2, I asked her to stop but then TV connection was lost until I unplug the Sky glass and turned it back on.

necesitamos las facturas de todos lo pedidos hechos el 2023, no figuran en el portal, solamemte el historial de pedidos. 

Hi,  I am having problems with my Sono’s system dropping speakers and stop playing music unexpectedly so I purchased a new Sono’s Boost.  The instructions didn’t work at all.  After plugging the Boost into the Ubiquiti Amplifi system the Sonos app couldn’t find it.  I called tech support and got a person that I could barely understand.  He walked me through rebooting the router, rebooting all 6 speakers, deleting and readding the sonos app, and factory resetting the boost.  After over an hour on the phone I had to pause.  I have reset the entire system at least 6 times now.  Finally the Sonos app found the boost. When I went to add it there was a point it said to pressing the flasing infinity light on the Boost.  The problem was the light would never flash.  After pressing it anyway, the app went into an error 800.  It tried unsuccessfully to update the boost.  It never got it added and somehow I ended up losing 3 of the speakers from the system.  I have a main router from AT&T del

What are the recommended steps to remove account data and factory reset the Arc and in what sequence?

Hello, In my lounge I have an LG OLED TV and connected to it are@Sony X800M2 that plays DVD-AudioSonos Arc In another room where I listen to a lot of my music I have an Era 300 Is there anyway I can get the Sony to play to the Era.I tried grouping the speakers together in the App but then that wants to play the music selected on my phone. I am sure I had this working tonight as I received my order of DSOTM in Dolby Atmos, started to play it bu then the phone went and it was my sister. Half and hour later I went back to DSOTM and once again the phone went and it was my daughter. An hour later to late for music I am working my way to get two more Eras. Then I can have a pair hooked up to the Arc as rear speakers but I am financially a little way off that at the moment  Ta  

It’s been happening since spring this year.  It takes me up to 4 tries to change a channel.  I’m playing tune-in and NPR streaming stations.  Everything worked fine for a few years.  But i have to plan around the non-response of SONOS so consistently that I’m thinking of ditching my 4 speakers for something else. It’s the same issue as this person - who did not receive a solution so far as I can tell. 

Hi Does anyone have any recommendations on an external hard drive to use with sonos, I want to transfer all my music to one and use it.

Tengo problemas de sonido con Netflix, de vez en cuando salen pitidos como interferencias por tidos los altavoces, tengo que resetear. Moderator edit:Google Translate- I have sound problems with Netflix, from time to time there are beeps like interference from the speakers, I have to reset.

This has been very frustrating. I recently moved and had to change routers. I was using an ASUS router and had zero issues with my Arc, Sub, and two One SL speakers being connected. I can get the Arc and Sub connected just fine and they work great but the two One SL will not connect to my WiFi and I cannot figure out why. Can someone help me with this issue please!?