Hello, I used to have my two sonos 1 SL speakers connected to the wifi and now that I moved to a new house I’m trying to connect them to the new wifi and even thoufh the app locates the wifi it can’t connect.
Answered
I can't connect my sonos to the wifi
Best answer by Corry P
Hi
Welcome to the Sonos Community!
If the instructions on our Connect Sonos to a new router or Wi-Fi network help page don’t work for you, please try connecting either one of your speakers to the router with an ethernet cable. Within a minute or two, both speakers should be online - you should then go to Settings » System » Network » Manage Networks and remove your old WiFi credentials, then tap Update Networks to enter your new credentials. The app will tell you when to remove the ethernet cable, and you can then relocate your speakers to their intended location(s).
Alternatively, log into your router’s settings and set the credentials to match those of your previous router - your speakers should then just connect.
I hope this helps.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
+19Hi
Welcome to the Sonos Community!
If the instructions on our Connect Sonos to a new router or Wi-Fi network help page don’t work for you, please try connecting either one of your speakers to the router with an ethernet cable. Within a minute or two, both speakers should be online - you should then go to Settings » System » Network » Manage Networks and remove your old WiFi credentials, then tap Update Networks to enter your new credentials. The app will tell you when to remove the ethernet cable, and you can then relocate your speakers to their intended location(s).
Alternatively, log into your router’s settings and set the credentials to match those of your previous router - your speakers should then just connect.
I hope this helps.
"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
I’m having the same problem as above person but I don’t know what a router is or if I have one sorry.
thanks
kate
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.