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Hi, I have an issue with my Sonos soundbar setup.I have a 2021 Samsung AU8000 TV, Sonos Beam Gen 2 (Sonos HDMI cable) and Apple TV 4K 2022 (connected via HDMI 2.1 cable).I have just upgraded from Apple TV 4K 2017 and I started having a strange sound issue with eARC, Pass-through and Dolby Atmos enabled. The sound is distorted - high pitched and out-of-sync.If I disable any of the mentioned options, it goes back to normal. Also, this applies only to content from ATV, all internal Samsung apps sound fine.I’ve upgraded my ATV HDMI cable (no change), updated Sonos to 15.10, re-adopted my Sonos System and tried myriad different options on the TV or ATV.So in conclusion, the only change was upgrading Apple TV from 2017 to 2022 model and the issue appeared.

There is a significant difference in volume when switching from TV to music on my soundbar, ones, sub 5.1 system. Comfortable listening on the TV becomes way to loud when switching over to music. Have to remember to turn down the volume when switching over. Is there any way to adjust this so the volume is the same for both.

ik have a beam gen 1 and  2 Symfonisk lamp gen 1 for surround.  now i upgrade tot symfonisk gen 2 and is not working? compatibel problem? 

I have updated the software on the SONOS app three times. However, every time I launch it, it still wants to update. And then all the options under “Manage” are greyed out. Help

Does Sonos One accept streams from an Audio Streamer e.g. WiiM Mini or Cambridge Audio?

“All of a sudden” my fully updated Android sonos s2 app can’t find the long existing system.  Right now a laptop and and ipad connect and use the same sonos system on the same network that the android app has been using.  I uninstalled/reinstalled the android app, rebooted my phone.  Nada.The only thing I can think of is that I used the phone’s bluetooth connection to link spotify to an amp, something I had not done before.  Currently I’ve turned off spotify and bluetooth, still no connection.  Thanks for your help.

Can I connect a CD player (either wired or Bluetooth) to my soundbar?

Sonos arc volume increases on its own

Ik have a couple of "IKEA Symfonisk” speakers some wired to my home network some on Wifi both have the Android app version 14.20.1.On my old phone (Android 11) I can use the Sonois system as I did before.My new phone (Android 13) keeps coming with "Unable to connectto Sonos. Let’s Fix It”.Even after removing and re-instralling the Sonos App on the new phone an trying to join an existing system it fails to find my system with the erro "There was a problem connecting to the Sonos system” with only a try again button.Somehow the entire Sonos system cannot be found on my new phone, while on others (older phones) it seems to work flawlessy.

After trouble shooting why the Era 300 does not response, reset one of the speaker to factory reset.  Overnight, the other speaker came back, the speaker that was factory reset was not allow to add back as a new speaker.  It keep on asking to do a factory reset.  Performed the factory reset again, but would not able to add to the system.  The app keep on giving instruction to perform a factory reset.  Could not get out of this loop.  

I just upgraded my Bell router to the Hub 1.5 download speed. I set up a 2.4G wifi channel for it, and when I go through the procedures to change wifi’s I get the message “can not connect.   How to I fix this problem?  Do I have to reset speaker to factory settings?  If so how?

Error message that Bridge 2 is not registered but I don’t have a Bridge 2 (used to have 2 so 1 and 2). Now have a Boost. Turn wifi off and on which fixes it until the next time. There is no Bridge 2 showing in System.

I own a Sonos Arc and two Sonos One.I also use an audiolab streaming amplifier via Play-Fi app.How can I connect Sonos speakers to Play-Fi app?

One SL è compatibile con Play1?

Hello Have hit a problem. Last nights update has knocked off my Sub Mini. Cannot get the sub to be recognised. Done a reset, still not playing ball. Gone  nuclear with a factory reset, it will go ok until I  try to allocate the sub to a room. Has anyone have any ideas?     

Hi there, Anyone here that could shed some light on this topic; I am looking for a nice setup at my home. I previously had a Sonos Amp connected to two B&W 607 S2 and that worked perfectly with my turntable (my ex got the audio system in the divorce).  Now im looking for a new setup. Would the ERA 100 be good replacements for the B&W 607 S2? Or are the ERA100 not of the same audio quality?   

Hi.I currently have a Beam (gen1).If I buy 2 sonos one SL will they work as surround speakers?Thanks in advance

No sound on Beam 2 when yhe Bluetooth sound from Roam is shared with it since one week.

G'day, so my plan to buy a turntable to use with my defunct S1 Play:5 have gone awry, as I've just discovered it's bricked. So I now need to buy something new to connect the turntable to my S2 system (no line in) 🙄My question is, for an Audio Technica ATLPW50PB with built in phono preamp, is there a sound quality difference between getting a Port vs. a new speaker with line-in?If there's no difference, I may as well get a new speaker, in which case, which would you say offers the best audio quality between the Era 300, Five and Move 2?I'm not fussed about smart speakers, and being portable is a secondary bonus (when not attached to the turntable).I had a look on the forums but couldn't see this specific question, thanks for any input!

Is there somewhere in New York City to audition Sonos speakers and get some questions answered?

there is no front lights on my ZP90, network port lights are active (blinking). I’ve tried several times factory reset,  unplugging it from power for a longer time...without success. Does this mean it is the end

What products can you pair with the move 2? Any subs?

Looking to add 2 Sonos surround speakers to pair with a Epson ls800, Sonos Arc Soundbar, and a Sonos Subwoofer for a big family room.  What would be your recommendations?  Thank you in advance!

how do i sync my spotify acc with sonos not just syncing spotify but my actual acct so i will have access to all my libraries and playlists etc

I am not sure if anyone has the same problem.  I purchased my Move in the UK while i was living there and recently moved to New York. I am reading lots of post of the Move being incompatible with 5gHz routers from verizon. Interestingly though, I was able to set it up. Worked just fine, playing music and everything. My issue is with the google assistant. I’ve tried resetting the Move and adding the google assistant again, however, when I give commands, it’s saying that the speaker is not available. I can control the Move just fine with the app either from my ipad or my phone but would love to have that flexibility again of having to speak to it via google assistant. Any thoughts? Thanks!