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Can I leave Roam on its wireless charging stand so it is ready all the time?  Will this hurt the battery?

We’ve been using our Sonos more since we got Apple Music. We have 5 speakers and a connect:amp. This am I wake up and only the Connect Amp shows! Support page starts with  turn all off and on. There are 5!!! All over the house in weird places!!! Why does this happen???  How can I avoid this? Ugh!!! 

When I use my Sonos move 2 with Bluetooth the sound keeps failing/pausing. Any suggestion to fixed it? I have an iPhone 15

Hi all.I was hoping to be able to connect my Playbar and surrounds to my Sky Glass.  I have the extractor which has an optical signal but this isn’t being picked up by the playbar.Any help or advice would be very welcome.Many thanks

Hej. Jag har arc plus Ikea symfonisk bok högtalare. vad är bästa inställningen för bästa ljud?:)mvh Moderator edit:Google Translate-Hello.I have ARC Plus IKEA symphonic book speakers.What is the best setting for best sounds? :)Sincerely

I’ve just set up a connect S15 with the S2 app on both my Mac running Mojave and my iphone. I’ve got the analog out on the Connect feeding an existing stereo. I added Bandcamp as a source and it works just fine; I can access and play all my purchases w/o issue. I added 6 folders containing various format music files (mostly mp3, some wav and flac) to the music library in the computer app as per user’s guide instructions. These files all appear in the library but none of them will play. I get an ‘unable to play (file name) unable to connect to (folder name). I can play these files on my computer, I can burn them to cd-r. Any idea won’t Sonos doesn’t want to play them? I just submitted a diagnostic # 1930119625.

So, I have a pair of klipsch aw650s, that I put up outside for summer time. Currently they are inside though, with Sonos AMP connected to the TV, sub, and sonos ones. In this room, right now, I have sub, two fives, two ones, and the klipsch speakers. While sub is good for tv, I want something better for music, I am thinking svs pb3000. I would like to sell the fives and sub, they aren't as loud as the klipsch and I like the sound of the klipsch better. With that said, I would like to get a third party amp, a port, and two new inside speakers. The speakers will be hooked up to the tv with AMP, and the new sub. But I want the port and new amp to power the outdoor speakers when they get hung back up outside. Or the inside speakers I don't really care. I have run wiring for an amp to power the speakers outside, through an exterior wall. I am looking for third party stuff, as $700 for AMP seems like a lot. Any suggestions on speakers to connect to AMP and the tv? And suggestions on an amp t

I have two soundbars, one play 5, one sub, yesterday all were working on the same system, today my two soundbars will not connect, even though the other two speakers continue to work on the system, the app keeps telling me they cannot connect to the system. I have rebooted both soundbars, restarted my router and the message remains the same….help!

Here is what I have Sonos beam2 x Sonos OneSonos sub I want to connect this to a Nebula cosmos laser 4 kusing a HDMI matrixcan it be done how would I set it up ?

I have an Arc and 2 in-ceiling speakers connected to an amp. If I stream from, say, spotify to the ceiling speakers, it works fine. But if I use the app to connect them to the Arc as surround speakers, no sound comes out. I’ve tried watching things with netflix and also using Airplay to stream a surround sound test from a website (not youtube). I’ve also tried rebooting the router and the arc. Any other suggestions?

Hello,   I have a Earc capable tv with the Lytmi Fantasy 3 TV Backlight Kit HDMI 2.1 with Sync Box. There is a fire cube and gaming console plug into the hdmi Sync box however the Sonos arc will not produce sound when plugged in to the tv or the sync box but will produce sound when connected through the optical cable. I know this cause a lose of sound quality. Does anyone have suggestions on how I can still get Dolby Atmos?Any help is greatly appreciate

Almost every time after doing a Sonos update my 3’s that are paired as surrounds fail and drop off. This has happened for the last 4 updates. What the heck is going on with Sonos QA??

My play:1 fell and now has a lot of static.any suggestions for DIY repair? my system has a playbar, sub-gen2 and another play:1 for surrounds. What can I purchase to replace the poorly performing play:1?

Hi!I hope someone can help me with their own experience or knowledge.I’m already using Sonos in two different configurations :A pair of stereo Play:1 in one room, A home cinema with a Ray and two Era 100 in another. I control them both with the Sonos App.I want to play my vinyl records on the Sonos speakers, using a Sonos Port (I’ve already got a vinyl turntable and a Pioneer amp), and I still want to be sure of two things before I buy the Port.My questions are :When I want to switch from the home cinema setup to the Port playing the vinyls, will it be smooth enough, I mean without having to redo my home cinema setup every time ? Does the Sonos Port allow me to broadcast the vinyl music to all my system, including the pair of Play:1 and the pair of Era 100 ?Many thanks for your help !Cheers,Cédric 

I must be using the wrong terminologies when searching for an answer to this. There are times when I want to use surround sound for movies etc, and there are times when I want to have just stereo for music.  So, I added a separate Sonos account on my ipad.  However, the ipad won’t let me sign in to Sonos with my new user name and pw.  Here is what I get: status_code "401 UNAUTHORIZED" message "authorize flow not properly initiated"  I can’t be the only person wanting to do this. There are lots of questions about similar challenged on this community but I haven’t been able to find an answer as to how to have two separate system settings for 1)surround and 2)hifi stereo.Background info:Beam Gen 2, Two Era 300’s, Sub mini All in one room (no interest in having music in any other room) Using iphone for Sonos app LG C1 tv Comcast “xfi complete” WiFi  

É possibile collegare via Bluetooth una coppia stéréo di Soko Roam tramite la Fire Stick TV di Amazon, ascolta ti così lo streaming in stereo? Se è possibile, avete delle indicazioni sulla procedura da efffettuare? Grazie.

I want to connect a Sonos port to my existing AVR. I want what I'm watching on the home theater to be able to stream to my two other zones connected by Sonos amps. I also what whatever music I'm streaming in those zones to be able to play back in my home theater as well. So can I use the loop out on my AVR to connect to the inputs on the port and the Output on the port to plug into one of the inputs on the AVR?

First Sonos purchase. Bougt the Beam gen 2.  I have an LG TV and connected the Beam to the eARC HDMI port. After configuring the TV for the output sound, it worked. Pretty easy setup...(no Apple tv connected yet..saw the issues here). The main problem I have is it somehow has reprogrammed the LG TV’s remote. Now the ‘power’ button on the TV is a ‘mute’ button. How do I power off the TV without unplugging it?  Anyone else have this issue?  Also, another unrelated question, is there any way to adjust the EQ? I like more bass, less treble...any adjustments on this thing?

Just got my Move 2 four days ago and have kept it on the charger since I got it. It’s never fully charged, got to 97% and now it’s at 94%.  Is this normal?

Where isspeech enhancement on Beam gen 2?

I have a Sonos Playbar with two Play 1’s in surround mode, tied via optical cable to my Sony TV.  When using the normal feed of Dish TV receiver via my TV, everything audio works just fine.  But when I’m feeding streamed content via the Apple TV, I struggle to get sufficient volume going out of my Sonos surround.  I found at one time, that resetting volume to zero with the Apple TV remote would get things going. Now it seems like the audio signal from the Apple TV is just weak.. and I have to separately crank up the Sonos volume with the TV remote volume control or my Sonos controller.Suggestions would be greatly appreciated.

In the last month my Sonos system has turned on in the middle of the night both at my house and my condo (with nobody home). What the heck is happening. I don’t have Spotify I only use Apple Music. 

Unfortunately, I’m experiencing the same issue @jnnnn posted about earlier.  On Dec 8 I discussed my Arc issues with a tech via phone.  She told me “this is a known issue” and said the defective Arc would be replaced. A ticket was generated, I was told to expect an email with details pertaining to the return.  To date, I’ve not received an email regarding the return. Despite 3 chat sessions and a phone session each of which ended with the explanation that the next level tech assigned to resolve the return was “not available”. To get the same response on 4 separate occasions is…poor.  Sonos support, anybody out there?

Time was I could stream content from my Wolfgang’s Music account through my Sonos system… seems not longer. Anyone know why? David B.

Hello, I have received a Sonos roam SL but I don't manage to pair it with with Samsung A13 (Android version 13). Could you please help to use the Sonos ?