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Just now at 430am, the sonos speakers on the other side of the house turned their volume to max. The sonos speaker in my room did not. I was able to turned them down after fumbling around in a half sleep state. It's happened once before.  I only use TuneIn and Youtube Music on the sonos app, and those two were set to Tunein. And the speakers are all Sonos Ones. Is there anyway to stop this from occurring again?  Thank you for any suggestions.  

From my wife’s  i-phone i can control itfrom mine it says  IMPOSSIBLE TO CONNECTcould it be a phone problem?

I’m currently using Arc sound bar with a Sub (gen 3). I’m pleased with the system so far but there are certain movies (ie. The Batman) where the dialogue clarity just seems lower than I prefer. I toggle around with Treble, Speech Enhancement, turn off “Loudness” which helps a little bit. I understand some movies are just created a specific way. Anyways, the next step would be to add Era 100s or 300s. I am wondering if that will enhance the Arc soundbars drivers to focus on dialogue? Appreciate any information on this. 

For weeks now Sonos skips every other song in the queue. It seems to only be while using Spotify, which is my main source. I’m on the older software v1, and up to date. It gives an error that it can’t play this song and moves it up the queue and plays the next. However, I can go back to the song and double click and it plays fine.  Help! Thanks!BRent

I have ARC, 2 era 300 and a sub in my sonos system and the arc is connected to Amazon Fire TV e-Arc port. I want to add a microphone to my system so I can use it for karaoke singing and I want the mic sound to output to my sonos system. Is there a workaround for this purpose and without mic delay. Any suggestion will be highly appreciated. Thank you guys!

I have seen problems similar to mine discussed here but I am unable to see if they were resolved. I have a Samsung NEO QN90A tv that is a little over two years old. I recently purchased a Sonos ARC and connected it to the tv with an HDMI 2.1 cable. If I enable eARC the sound is garbled. If I turn eARC off the sound is OK with the exception of sporadic short drop outs. These seem random and occur on a scale of tens of minutes. Annoying! I now have the tv connected using the optical adapter that came with the soundbar and it works OK with the exception of not supporting ATMOS. Is there anything I can do to get HDMI to work?

I’ve been using TuneIn for years for Double J and Triple J channels (from ABC Australia). When TuneIn announced the new service they suggestion I added the new TuneIn service, whcih I did. But when I browse there is no “My Radio Station” option, in fact the whole TuneIn selection is different … and I cannot even find any means of searching the new TuneIn choices.Wondering if I am the only person experiencing this?

How high to place my Sonos arc and Sonos sound bar was 300?  In a medium-sized room, I put the television on the wall as well as the sound bar and the speakers.

I recently took advantage of the upgrade offer. Do I need to return my old product to Sonos? The instructions were not clear on what to do w my old product. 

Hello - hope someone out there can answer this as I’ve tried everything.  I recently purchased a new computer and have reinstalled the Sonos app.  I have also reinstalled my iTunes and re-established the correct music library path.  Even though the legacy path with former computer name has been purged, Sonos is still trying to use this to play music, so I only get an unable to play message.  I have gone rounds with this removed, reinstalled, reset everything including the Sonos app but nothing seems to work.  What gives?Note:  the music path setting is correct but the error message when trying to play clearly shows the legacy path.

Hello!Brand new Sonos user here. Quick question on the connection of my Port / two Era 100 speakers to a Sony Receiver I have. We recently converted a detached garage into a “party room” of sorts. We got two Era 100 speakers to use with a TV as well as Port to use with turntable, cassette deck, and CD player.  I have TT, cassette deck, and CD player in a Sony STRDH190 receiver. I’ve connected the Port to the receiver and can get all records, tapes, and CDs to play in the Era 100 speakers.  The volume can only be controlled through Sonos and I’ve tried various combinations of “Fixed” “Pass-Through” and “Variable” as recommended in other posts. It’s almost as if the receiver is just a big “switch box” now letting me select between inputs but not impacting the sound in anyway.  My question is have I set it up incorrectly? I would like to have the receiver be able to control the volume / tone as well. I feel like what I’m hoping for is impossible or I’m missing some very easy step!The curr

I have a Sonos Connect connected to my hi fi amplifier. Unfortunately when I am listening to BBC radio it keeps cutting out.I have now connected it to a wifi extender with an ethernet cable, but the problem is still there. I monitor the wifi extender which always has a good connectionto the main router. The signal from the extender is always strong (no problems with anything else connecting to it).The only connection problem is the Sonos Connect and nearly always when listening to BBC radio. Is there a compatibility problemwith Sonos and BBC radio? Is my Sonos Connect defective? But why only with BBC radio?I hope you know what’s wrong because this is extremely frustrating. I was looking forward to New Year concert from Vienna on BBC Radio 3but is impossible to listen to with constant drop outs.

How can I increase the listening speed of my audiobook from Libby using the Sonos app?  I can increase the speed when listening to Libby normally but not when I want to listen to my book on my Sonos

Hi I have a pair of Sonos Era 100 and a pair of Sonos Era 300 speakers.Both pairs are used to play records via Bluetooth to my Sony Bluetooth turntable.Since upgrading to version 15.10, both of my speaker sets are able to pair up to my Bluetooth turntable, but I am getting no sound.I have unpaired and re-paired both sets several times, but to no avail.I am able to pair up my phone to them over Bluetooth and play music no problem.Anyone else got the same issue?Can anyone suggest anything?Kind RegardsMartin

When trying to add my iTunes music folder to my Music Library, the indexing runs for a minute then fails with “<share path> is no longer available. The device where the music files are stored may not be powered on, or the path may have changed.”  I have been researching this and I’m not the only one experiencing this issue.  I have drilled further from the iTunes Music folder to the next level (the Artist) and it will add the music instantly seeing the album and then song.I am running DSM 7.2, Sonos S2 Version 15.11 on both Windows 11, and IOS.  SMBv1 set as minimum with SMBv3 as maximum.  Diagnostics submitted: 2120586443.  

I originally posted this in another chat here, but it was the wrong area I think. Let's try this here. So, I have a pair of klipsch aw650s, that I put up outside for summer time. Currently they are inside though, with Sonos AMP connected to the TV, sub, and sonos ones. In this room, right now, I have sub, two fives, two ones, and the klipsch speakers. While sub is good for tv, I want something better for music, I am thinking svs pb3000. I would like to sell the fives and sub, they aren't as loud as the klipsch and I like the sound of the klipsch better. With that said, I would like to get a third party amp, a port, and two new inside speakers. The speakers will be hooked up to the tv with AMP, and the new sub. But I want the port and new amp to power the outdoor speakers when they get hung back up outside. Or the inside speakers I don't really care. I have run wiring for an amp to power the speakers outside, through an exterior wall. I am looking for third party stuff, as $700 for AMP

Hello everyone,I have a Xgimi Elfin projector with the Android operating system, which only has one HDMI input. When I connect my Sonos Beam 2, I can hear perfectly and even in Dolby Atmos. Now the problem is that I have a PS5, and if I want to connect it to the projector, I wouldn't be able to connect the Sonos Beam 2 at the same time. Is there any option to connect both the PS5 and the Sonos Beam 2?Thank youBest regards

Hi everyone, Looking for some help confirming whether I can achieve a setup that might work well, or not! We recently renovated and I put 4 Sonos ceiling speakers in the open plan kitchen. We have a TV at one end and a corner sofa, and 2 of the 4 ceiling speakers are above and just behind the sofa.  Can I use 2 of the 4 to make up a 5.1 setup with a sub and soundbar with the TV? Would there be any issues or trade offs doing this, if it is possible? Thanks in advance for any guidance! 

My phone connects to my roam over Bluetooth, but no audio plays from the speaker. I have tried forgetting the device and re-pairing the devices, but the same issue persists. The roam works fine over WiFi on my home Sonos network, but the Bluetooth functionality is useless?

Bonjour, j’utilise l’application Sonos Controller for Mac en version 15.10 (Sonos OS S2 ; Build 76246300).Le champs de recherche ne fonctionne pas sur mon Mac (version de MacOS Sonoma 13.6.1 (22G313)).Pourriez-vous me dire pourquoi ? Merci Moderation edit: Translation by Google Translate:Hello, I am using the Sonos Controller for Mac application in version 15.10 (Sonos OS S2; Build 76246300).The search box does not work on my Mac (MacOS Sonoma version 13.6.1 (22G313)).Could you tell me why? Thanks 

Can't raise or lower the volume on the Sonos arc with the TCL remote control. What could be wrong?

Hi, I have a Sonos One SL which has decided to stop working and is unable to connect to the WiFi. For the last 2 hours I gave gone through the  factory resetting, listening to it chime with no connection. Final messages vary from there is a router issue and is not compatible with 5G. I haven’t changed internet providers so not sure what has happened. Also error 1001 was displayed when clicking on options!  I have a Sonos Player 1 which works fine and I’ve checked the WiFi connection on Sonos and it says good!  Any ideas or what the problem is and how to solve it.  Thanks from a very frustrated user!!

Hi,Yesterday I got my two Era 100’s as a addition to my Sonos ARC. I use the 100’s as rears but ever since the Sonos app says it’s only playing Dolby Digital 5.1 and not Dolby Atmos (of course only DA content).Before, without the 100’s and only the ARC, it did play movies and music in Dolby Atmos. Does my ARC still produces Dolby Atmos sound?Thank you!

I would like to play all the albums of one artist from Apple Music.  I can’t figure out any way to do this in the Sonos Controller on either the Mac or the iPhone.  I can do this via Alexa.  I can do this via the Apple Music app/iTunes via AIrplay.  Why can’t this be done via the Sonos Controller?

I’m trying to get my Google assistant to play well with my Sonos. I have a Nest Mini and a Symfonisk bookcase speaker in my home office. I’ve linked Sonos to my google assistant. I’ve placed the symfonisk in the same room as my nest mini, and I’ve set the symfonisk to be the default device for playback of music. The problem I have is that I will regularily be told that “Sorry, that mode isn’t available” for quite a few commands. For instance “Play music by Birdy” or “Play music by Birdy on Spotify” always fails with this message. Other commands such as “Play music by Linkin Park” allows my nest to start the music on my symfonisk, however, sometimes it will tell me something went wrong, despite the fact that nothing went wrong, and music is indeed playing. Other commands such as volume up and down almost always seem to work. Personally, I’m hoping sonos starts selling a small usb-powered microphone that people can place in rooms with Sonos devices that don’t have a microphone. Then I co