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Hi,I run the Sonos S2 app on my Macbook (current OS Ventura 13.4, but problem has persisted since Monterey) and it’s connected to a Belkin Thunderbolt dock, which provides network connectivity via ethernet.When I stop work in the evening, I power down and disconnect the dock.The next morning, when I power up the dock and wake up the macbook, the Sonos App goes unresponsive and I have to force quit.Anyone seen this?

Trying to set up my new Sonos beam g2 the unit cant find my wifi 

Hello, Sometimes when I listen to my stereo pair through connect and two ones, sound only plays through one speaker. When i switch to spotify music comes through both speakers!Example - just had a record on, first side of record was fine, flipped it over and sound only played through one side. Switched to spotify and music was in both speakers.

all of a sudden my sonos amp is automatically turning itself down  . i turn it up , and it will just go right back to 15. I submitted a diagnosis # 1231294586. 

Hello All,Components:Amps (3 on ethernet connection)  Move (wifi) One (wifi)I have tried:Disconnect Router 180 seconds Plug in router Add 1 Amp - tested fine Add 2nd AmpResult:Network locks up. Removing 2nd Amp and the network comes back. 

Have an old Philips tv without optical or ARC port is there a way to connect to Beam 2?

My Sonos one was working fine but after I turned it off it will now not turn on and I can’t find it on my system. When I plug it in the red light shows for 5 seconds but then goes off. What do I do? 

Attempting to downgrade my Play 3 to be s1 compatible.  Sonos is “finding” a product that I don't even have…...I only have a Play 3 speaker.

I accidently added 30 tracks to my favourites on Deezer. I can see no way of removing all of them at once, only right clicking, select info, select delete from favourite tracks then confirm deletio9n. That’s four clicks per track so 40 clicks to remove 10 tracks - crazy!If anyone can show me a quicker way I would appreciate it.

Looks the names of my zones have been changed somehow in my sonos profile and it is causing some rooms to play music and one of my rooms I can’t get music to play. I looked at my setup and it looks like the names are different from what was originally set up I need to redo my configuration and start from scratch.  What is the best way to do that?

I’m experiencing audio dropouts, only when grouping rooms together. My setup consists of 8 different “rooms” - most of which are standalone Play Ones, then a room with Playbar, Sub, and two rear Play Ones.  Then another room with Beam Gen 2, Sub, and two rear Play Ones. All of these are connected to SonosNet via Boost. I also have a Sonos Move speaker that is connected via Wi-Fi (since that one won’t connect to SonosNet).   The dropouts started after I introduced two new Play Ones. All speakers work fine individually, but only have dropouts once I start grouping. I had this issue last year, but it stopped once I introduced the Boost to get all speakers on SonosNet (versus being connected to my Eero mesh network directly).  I tried changing the SonosNet channel, but still having dropouts. There is no rhyme or reason to which speakers the dropouts occur. It has been happening on any of them once they are grouped.  I submitted a diagnostic. Can anybody from Sonos review and help me resolv

I can turn it on and off using voice control.  It will not adjust the volume up or down. I have changed the voice assistant and tried Sonos, alexa and Google.  Volume won't work with any of them.

I have the Samsung TV QE55Q60, on the web site of Samsung the TV can’t play Dolby Atmos but I have HDMI ARC port behind the TV so I wan’t know if I connect the Sonos Arc on the HDMI ARC port with an Apple TV last generation (the one with 128 Gb) on an other port connected with a movie who have Dolby Atmos sound, will my Sonos Arc play Atmos or not ? thanks for your help 

Sorry to be an aged non-techie!  Have a sudden problem with my S1 five zone system - ok with Spotify but when I try to play from my Music Library I get “Unable to play xxxx, Unable to connect to XXXX”; (this being my PC).  When I go into the Library Settings I can’t add or remove any Folders, it just goes back a screen.  The system advises me to check sleep settings (are ok) and and firewall settings (Sonos.exe is allowed in Bitdefender).  My PC can see all my Sonos locations and the external drive that contains my FLAC files.  I don’t want to try anything drastic like uninstall without advice from someone better qualified than me.  Any help please?

Other than pulling the plug, is there a way to power down the Sonos Ray. 

I was getting intermittent static from my Apple TV - Samsung Frame TV - Sonos Arc-Sub-SL Speakers setup, but not when the source was my cable-box. I tried all the various suggestions from this forum to no avail. Then I tried the various streaming apps built into the Frame TV (Netflix, Prime Video, Crave, Disney Plus, Apple TV Plus, Plex) and no static/popping sounds. So clearly the Apple TV HD box was the weak link in my setup. So don’t assume that the ARC is the problem. It could very well be some other hardware in your setup. 

The Sonos Roam is constantly dropping from my home PC and iPhone. Yes, it’s set up properly via wifi with the Sonos app. Yes, I follow the instructions on the Sonos site (incl. factory reset). Yes, it’s fully charged. Etc, etc. I even get it to work sometimes (for several consecutive days)...until it doesn’t (dropping randomly with me doing absolutely nothing).I have looked in several Sonos community threads to investigate and a lot of feedback is not helpful (things I already did repeatedly) and usually condescending (the equivalent of “try ctrl-alt-del you dolt”).My gripes -Why does my Roam keep dropping randomly when using Bluetooth (on my phone or PC) - Actually, don’t answer this - I give up. Why does the Roam not have a Bluetooth button if it is intended to be primarily a Bluetooth device (using the on/off button to pair the device is an idiotic design flaw in my view)? Why do I need to link it with my wifi to get it started in any case (few if any other Bluetooth-enabled speaker

Hello,i have 2 sonos era 100 and a playbar. i can pair the two era for stereo music but cannot use them as surround. The system does not recognize them  Does someone know why?many thanks for your help. 

I have 2 large rooms connected with no walls between them. My living room is connected to my Dining Room, in the living room I have 2 Play:1 (front), 2 Ones (Rear) and a Sub which sounds amazing but when I walk into the dining room I can hear the music but not like when I’m in the living room. My question is, to expand sound to the dining room, should I install 2 Sonos Ones and a 2nd Sub or 2 Play:5s and pair them in stereo, which setup will give me the richest sound and not create syncing issues. Thanks. 

So ever since Sonos released update 15.5 our Sonos Arc has had troubles connecting to the Sonos app (cabled and wireless). We have tried all the Steps possible through the Sonos app to try and fix it but no luck. Besides that we also reset all our routers and TP link access points. All our other Sonos products work fine (Move, 2x One SL, 2x One, Sub GEN2 and PlayBar). I’m worried the new update broke or corrupted something in our Arc sound bar and am interested to know if other people have the same issues.Here is a list of things we have triedTried Sonos advanced troubleshooting in the App. Factory reset does not seem to work anymore (no orange lights). Reboot also not working, white light keeps blinking for hours and hours. Wired connection reboot worked once but still Sonos app could not see the Arc as connected and also adding as new speaker did not work. Reset router and access points. Tried network update through the Sonos app.

Hi,I have an Arc, 2 x Era 300’s and 2 x Sub Gen 3’s. Me and my daughter were watching a film at a reasonable volume when all of a sudden the Rear Era 300’s let out a massive loud bang and then loud static. I had to disconnect from the mains to stop it. I have restarted the system and things are playing normally. I thought they were blown at first. I’m in fear to use them as my one year old was pretty close and it hurt my ears. Is this just an isolated issue or has anyone else experienced this? I wonder what happened?? All has been working great until now. 

So, Airplay 2 can definitely handle 16bit 44.1, and S2 speakers can do up to 24bit 48, but during Airplay2 playback Roon’s Signal path thing (see screenshot) always shows the playback as being “High Quality” and not “Lossless” because Roon can’t guarantee what the Airplay2 device is doing on it’s end. Some AP2 devices will always need to convert to 48khz before playing etc. , so that’s understandable.This is not the case with Sonos Streaming, it shows as lossless in Roon signal path, but roon and sonos streaming have not played well together for some time, whereas Airplay 2 has been rock solid.So my question is, does anyone know for fact if The Sonos speaker is ever taking a 16/44.1 Airplay 2 signal and manipulating it (bringing it up to 48Khz etc.)If the answer is that it’s playing 44.1 16 bit with no manipulation, then Airplay 2 is the clear winner over Sonos streaming when it comes to playing off Roon. Otherwise, struggling with Roon to Sonos Streaming direct might be worth it to ke

I recently purchased a new Sonos Amp and would like to drive 2 pair of in wall speakers. Each pair is wired with an impedance matching volume control (Niles VCS100K). 1 speaker pair is 8 ohms, the other pair is 6 ohms.I'm aware that Sonos doesn't recommend pairing this combination of speakers. Reading through the forum I haven’t seen any posts that specifically address the presence of impedance matching controls. Is there any reason this 4 speaker setup wouldn't work if the controllers were configured properly? 

No sooner do i fix this function (by some combination of clearing the Sonos app cache, restarting the phone, and/or deleting and reinstalling the app) than it stops functioning again. Does anyone know the solution? Or if Sonos is in the room, can you please ask your engineers to fix this function? Thank you. 

 Hi, I am having a kitchen refurb done in a couple of months and I'm thinking ahead about a sound system.  Sonos seems like a good solution, but I have no sonos products and could do with some advice please on what to get. The space is fairly large and open plan - see pic.  What I am looking to establish is:-What type of speakers?   Should I consider ceiling speakers? How many? Where would they be positioned? Do I need an amp?Some random info:-Stereo or Surround - I'm not into home cinema and so I reckon a stereo system will do unless surround sound will offer some advantages in filling the space? That said, will it be possible to even create a stereo field in a room of this shape? Perhaps surround is the best option? The system will need to be good enough to support a party so fairly loud! I like house, techno, D&B, bass, chillout, and ambient. Mainly electronic. Maybe ceiling speakers would help, but I thought (maybe incorrectly) that I'd need 6 of these and got very confused wh