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Wondering why my app doesn’t show Dolby atmos and shows stereo PCM :( pic attached  

sonosアプリでApple musicを再生する際、曲の終わりで、次の曲がかぶって再生される。前の曲がきっちり終わった後に次の曲を開始して欲しいのだが、設定で変更できるのでしょうか？ Moderator edit:Google Translate-When playing Apple music with the sonos app, the next song is played over the end of the song. I would like the next song to start after the previous song ends exactly, is it possible to change this in the settings? 

I`ve just bought my first Sonos speaker the Move but i`m getting random bad poping and crackling listening to Spotify via bluetooth. I`ve had many other brand bluetooth speakers and never experienced this. It`s not electrical interference as I tried it again today in the middle of an empty field. Any idead of the cause of this or should I send it back to exchange for another. I`ve had it less than a week.😐

Hi, i have a ton of tech in my home on a wifi tplink mesh deco network, i have a powerline ethernet cable going to my garden which has a external wifi booster eap110 tplink to provide wifi in the garden. I have tried to keep the same ssid and password but sonos up just shows the devices as not connected to the same network, is there something clever i can do with changing ip addresses or something else to make the whole thing work. I want to be able to pick ip and move the ‘move’ to the garden from inside and maintain playing on all devices the same music. 

HiCurrently I am using Sonos arc . I have 2 question :Is Sonos is capable for all 3 systems at with one system together ( via Apple TV ) with arc, sub gen 3 and  Era 300 currently I am using Sonos arc. Is it enough if I buy era 300 to get a full Dolby Atmos with large sound ? Or I also need to buy sub gen 3 too ? ( my common room size is 20 sqmthanks 

Just bought a Move, going through the set up it tells me an update is required. Update keeps failing and I get error code 1013 suggesting I move the Move closer to the internet hub. They are sat right next to each other, couldn’t get any closer and yet I still get the error?

I am a IDAGIO subscriber, trying to access IDAGIO via Sonos S1. On my Android phone, I cannot use the “Add Services” function at all. When I click there, instead of getting the menu of services a get a blank screen with 4 dots in the middle going around in a circle, a waiting icon. Never stops waiting. On my PC, I can get to the service menu. I click IDAGIO and then a button to authorize Sonos to use IDAGIO. Up comes an IDAGIO log-in screen. I type my e-mail and password. Very briefly, it flashes “welcome back to IDAGIO” but then that disappears and goes blank. Frozen on a blank webpage, idadio-sonos. Has anyone experienced this? Any solutions? 

Hi there,I have an Amp, and 2 outdoor speakers, looking to expand to 4, possibly 6 in the future. The ideal placements for me are in plant boarders, I can get the right distance between speakers, and even set-up for the area. I appreciate they aren't ideally placed for audio perfection (not at ear level, but I've angled toward the listener). My question, will it harm the speakers having them sat on the ground (small gravel), rather than having them mounted? Thank you!

Hi guys, I recently bought an Era 300 for the living room and a 100 for the kitchen. Both are attached to each other via a mesh network (netgear). When I’m streaming they group fine, though I do get the range extender message which I can just ignore. My issue is that when my turntable is connected to the 300 via line-in I get great sound, but for some reason I cannot get the 100 to stream the sound into the kitchen no matter what I try. Im not sure why streaming works but the line-in doesn’t. If anyone knows the answer I’d be really grateful 🙏 

My question is if my roommate has a account on the app with these same speakers paired to it before can he pair them again too his account I started a new account with his speakers attached but he says he can't use his account anymore with these same speakers attached to it?

Hi - I am at a loss on how to connect the above products.My Epson LS800 UST has 2 HMDI ports. HDMI1 and HDMI2 (ARC) (It also has a HDMI 3 for Gaming, but that's not part of this concern.My Denon AVR - X2800 as the usual HDMI port plus one HDMI (ARC) port.The SONOS Soundbar ARC has a HDMI ARC port.The Cable Box has one HDMI1 port.I am currently configuring connections as follows:Epson LS800 HDMI2 (ARC) to the Denon HDMI (Arc)Epson LS800 HDMI1 to the cable box (HDMI1)So.. Where do I connect the SONOS HDMI Arc port?(I have previously connected the SONOS to the EpsonLS800 UST HDMI (Arc) port and that works fine (for sound from Sonos). But then I have an available HDMI (ARC) port on the Denon and no available HDMI (ARC) port on the EPSON (since SONOS is connected there) If I then connect the EPSON HDMI 1 port to the Denon HDM1 (cable/sat) port where do I connect the HDMI1 port from the cable Box?

I’m registering for the first time to my Sonos on the app and it won’t let me, I can hear music with airplay and everything else but I can’t register my speaker to the app so I get to use the voice control, etc. 

Hello to all, After reading SonoS suggestions I have placed the Sub mini just below the Beam (on the floor against the wall) and both are in the exact TV mid and facing the viewer.The “holes” of the Sub mini are parallel to the wall.This because I think that if I place the “holes” perpendicular, the sound coming from the hole against the wall, will bounce on the wall instead of being free.Have I done well ?even though SonoS reports there is no difference on having the hole facing the viewer or less. The rear ERA300 are placed just above the couch (that s against the wall) , facing the TV , at an ear viewer height and at a distance of 1,5m.But having in this position, the viewer has the sound coming directly from the left (of the right speaker) and the right (of the left speaker )drivers only.The up firing drivers send the sound to the ceiling while the other 2 side drivers send the sound on the left and right zone of the room (my side walls are more or less 2,5m far from the viewer. An

How do I turn autoplay off? I thought there was an option at one time, but can’t find it now. Sometimes I don’t want the TV to play anything but its own speaker, but turning on the TV engages autoplay for the Sonos system. I want to disable that on ocassion.

I have Sonos in 2 properties. Property 1 has older items, so uses the old version of app. Property 2 has newer items so uses the newer app. Property 1 has a NAS drive connected to router, for my music. How can (is it possible?) I access this property 1 music source from property 2, so I do not have to copy music onto a second different NAS drive?thanks for any help.Ian

I’m having issues setting Roam up, fresh out of the box.It asks for a system update but then fails citing Error 1013.I have looked at apps on other devices - nothing is trying to update. I have checked Firewall and there is no issue. I’ve tried with the device closer and further away from the router, but no joy. I have reset the speaker (hold 5 seconds, wait 10). I have rebooted the router. I have restarted my phone. I have tried reinstalling the app on my phone (android). I tried updating through laptop (mac).Does anyone have any other ideas? I’m at loose end here.Thanks.

I have tow of the Play:1 as indoor speakers and a Connect:Amp for outdoors with speakers hardwired to this.  I am trying to get podcasts to play on the Sonos using airplay.I go to podcasts (not on Sonos app) and try to airplay, the Sonos systems are not showing up.  I am on the same network so it is not a network issue. If I look for podcasts on the Sonos app I do not see the podcasts from my iPhone (most recent model, fully up to date) listed. After doing some reading I think I might have to factory reset all speakers to get them to be recognized.  But before I did this I wanted to see if anyone has other suggestions. I am open to other suggestions on how to play podcasts from an iPhone, my wife wants the easiest way possible.  

Hello peopleAs I'm getting older I'm getting more cilia can someone be straightforward and write this code for me pleaseOh my music is on a nice drive Western Digital my iCloud now it is running 24 seven all the music is in place so is the XML file for Sonos to read, please could someone convert the addresses for me as my mental health I'm struggling with On my Mac book pro, the address is and the same song/Users/markburton/Music/Music/Media.localized/Music/Adeva/titleOn my Western Digital, my cloud isMyCloudEX2Ultra._smb._tcp.local/Music/Adeva/title/06 I Thank You.mp3 Oh my Sonos, I have set up the address for the Western Digital my iCloud I just need to change the XML file directory to find the songsThank you for you, clever peopleMark

I’ve searched and found other people have the similar issues but no resolution.I have an alarm set for one news radio station. Sometimes it plays correctly, sometimes it will play a different new radio station. If I try to manually play the original station CNBC, it still plays the other. After a few days it went away I’ll play an album. Randomly part way through it plays other unrelated songs. The songs are different artists, styles, and usually ones I don’t listen to. The “continue on” feature is disabled.No one else has access to these accounts. Most of the music is played through Spotify there is no pet that might be touching the speakers The speakers are Sonos SL (no microphone), and are high up where they cannot be touched without the assistance of a ladder One speaker is literally a foot above the router, the other is in another room I’ve rebooted and reset all more than onceOther suggestions?  

Hvordan afspilles lokal musik fra Android på Symfonisk (der ikke har Bluetooth)?? Jeg har forsøgt upload til YouTube Music som også lykkedes midlertidigt, men det tog evigheder at skabe en playliste, da Sonos kun godtog manuel tilføjelse af hvert eneste album enkeltvis. Efter en periode forsvandt mit musik først lokalt fra Android (f... heldigt at jeg har backup!) og efterfølgende fra YouTube Music uploads. Har nærmest givet op og det virker som bevidst nudging mod streaming tjenester.

Following the remove of the feature allowing to read music directly from my android phone, i’m looking for a solution to read my music on my Beam gen2. I tried to connect to my Freebox Delta NAS. SMB2/3 is activated on my freebox in the “windows sharing” options. I verified, and my Beam is running Sonos OS S2.There are no user/password required, and i’m using \\Freebox_Server to access it.It’s working fine from my computer. But the Sonos app displays the following error when I try to add a new shared library : “The computer Freebox_Server has not been found”. (translated from french, sorry). What am I missing ?i.e : someone had apparently the same problem here, unanswered 

I have a Sonos One and have trouble with Iheartradio and my Tuner radio dropping out. Spotify works fine. The channel for wifi in the sonos app is 11 and I have set the channel on my router to 1, But it still drops out.Any ideas?

My LG 55UM7000AUE 4K TV (2019/HDMI ARC) turns off for awhile while watching streaming apps on my Fire Stick 4K Max displaying Dolby Atmos on the S2 app.  Usually the TV will come back on in a couple seconds with sound; other times I’ll have pic, but no sound.  My system for the TV is the Arc, Sub Mini, and One SLs for the surrounds.  I’m using 8K HDMI cables now, but I had the same issue with 4K cables.  If I select Dolby Digital and not Best Available or Dolby Digital Plus in the Fire Stick audio settings the TV will not turn off, but then I only get Dolby Digital 5.1.  I’m thinking the issue is with the TV’s processor/HDMI Arc/CEC not the Fire Stick as I’ve lost sound when switching inputs from DVD to Xfinity, etc.   if I turn the TV off and wait awhile the sound will come back on with Sonos, but not always.  Another clue is that if I switch to internal speakers the Arc will not default back for my audio as it does with my other Sonos systems.  Oh, my audio signal with Xfinity is Dol

Hi, everyone.  I am new to Sonos Amps and in-ceiling speakers, so please forgive my ignorance.  We are currently working on turning our carriage house (separate structure, garage) into a home office.  Inside the carriage house, we will have:4 Sonos in ceiling speakers running from: 1 Sonos amp (planned location: inside the carriage house)Also, we have a sport court outside of the carriage house where we are going to have:4 Sonos outdoor speakers wired to: 1 separate Sonos Amp (location could be inside our house or inside the carriage house)In the future we are planning to add the following to the inside our house:4 Sonos in ceiling speakers wired to: Another separate Sonos amp (planned location: inside our house)We will have two separate internet services through Comcast:One 200 mbps router in our home One 200 mbps router in the carriage separate We have underground low Voltage conduit running from our carriage house to our home.   Our needs specifically will be to:Play music on just t

I’d like to add some .flac files I have saved in the files folder on my iPad Pro (ios15.7) to my Sonos 1 (OS: S2, version:15.4)How do I do this?I can get to the shared music library pop up, but don’t know what to enter in the path box.Thanks in advance for your help.