Trouble streaming

3 replies
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I’ve been streaming to m Sonos 5 for sometime using RadioApp, however over the past few weeks, the streaming has come to a stop. It’s not an issue with the RadioApp, because I can use that on my Iphone without issue. Sometimes I have to try and play it 3 or 4 times before it works. Any ideas on a fix? I’ve also tried another app on Sonos with the same issue.

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Sotiris C.Answer

Sonos Staff

Hello @kram66, welcome to the Sonos Community!

This could be wireless interference. Please have a look at the following Support Article on how to reduce wireless interference, in case that is the cause..

If actions from the article didn’t resolve the issue, I would suggest you to submit diagnostics within 10 minutes of audio interruption and reach out to Sonos Support for some live troubleshooting

I hope this helps.

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106rallye

Just to be clear: are you using Airplay or the Sonos app?

K

kram66Author

Contributor II

No, just using the Sonos app on iPhone 16.5 iOS. I’m using the radio services within the app itself.