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3 Amps shut down my network

  • June 24, 2023
  • 13 replies
  • 75 views

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Hello All,

Components:

  • Amps (3 on ethernet connection) 
  • Move (wifi)
  • One (wifi)

I have tried:

  1. Disconnect Router 180 seconds
  2. Plug in router
  3. Add 1 Amp - tested fine
  4. Add 2nd Amp

Result:

Network locks up. Removing 2nd Amp and the network comes back.

 

Best answer by Airgetlam

For me, it just worked. Search the FAQs in the Sonos DB, or call NetGear’s CS. Or look through that link, I wonder if something shows up in your router’s settings. 

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13 replies

Airgetlam
  • June 24, 2023

I’m guessing you have a managed switch involved, which likely means a network storm, due to improper configuration. 


Airgetlam
  • June 24, 2023

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  • Author
  • Trending Lyricist I
  • June 24, 2023

FWIW - It’s a Netgear router. Thank you very much for the quick reply. I’ll read that.

 


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  • Author
  • Trending Lyricist I
  • June 24, 2023

Hmm. I don’t think that applies to.


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  • Author
  • Trending Lyricist I
  • June 24, 2023

My router is more basic (perhaps too much so?) 

NETGEAR Nighthawk X4S C7800


Airgetlam
  • June 24, 2023

Without delving too deeply into the router specs, why do you feel the need to wire all three Amps?

You have no other switches or network devices?


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  • Author
  • Trending Lyricist I
  • June 24, 2023

Same problem occurred when it was wired. I thought a wired connection would be preferred. Less of a storm - as you say. 


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  • Author
  • Trending Lyricist I
  • June 24, 2023

No other switches. Other devices include TV, 2 macs, 2 iphones.


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  • Author
  • Trending Lyricist I
  • June 24, 2023

I suspect the router is old, not up to the task. Switching them out is not hard, just want to make sure it’s that versus … 2 sonos Amps with never work together.


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  • Author
  • Trending Lyricist I
  • June 24, 2023

I mispoke above. Wired, Wireless = same result. I tried all combinations of wired and wireless. No joy.


Airgetlam
  • June 24, 2023

I use a R6400, although I don’t have multiple amps, and I’ve run both wired (single device) and unwired, without issue. I suspect there’s still something in the settings of the Netgear. 


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  • Author
  • Trending Lyricist I
  • June 24, 2023

That is very, very helpful. Thank you for that. It greatly narrows my focus. Can you tell me where you looked for proper configuration? What documentation did you use or was it all out-of-the-box and bam. It worked.


Airgetlam
  • Answer
  • June 24, 2023

For me, it just worked. Search the FAQs in the Sonos DB, or call NetGear’s CS. Or look through that link, I wonder if something shows up in your router’s settings.