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Hi Folks,I just got a Sonos Arc with a pair of Era100s and a Sub (gen3). I would love to pair it with my BenQ W770ST projector that has served me well for movie viewing for the past 10 years. I know, projectors aren’t exactly the intended companion for Sonos Arc, especially old ones without eARC, but my research prior to purchasing the Arc indicated that it was possible if I set it up with an HDFury Arcana. So great is my desire to have this work that I purchased one of those too.   I got my projector’s HDMI cord connected into the “HDMI out” port on the Arcana. I connected the HDMI from my Sonos Arc to the “eARC” port on the Arcana. A third HDMI is connecting my XboxOne to the “HDMI in” port on the Arcana. I initiated the set-up, which first asked me to turn on CEC on my “TV” (in this case projector). Fortunately my projector has the option to turn on CEC. However, the next part asks me to enable Audio Out on my “TV,” and here is where I’m currently hung up. I can find no Audio Out op

I know some aspects of this topic have already been discussed, however if sonos keeps reading them who knows they may actually make software so full Android functionality can be integrated into all sonos products 😀 I have been told the new era 100 + 300 products do now have Android integration and allows sonos room sound correction software analysis the room and this optimization of these products,can  sonos not issue an software update to their older products to allow Android functionality? Also I would like sonos to allow amazon unlimited subscribers to be able to nativity use sonos products through the amazon music app thus giving amazon music uses fun functionality in what and how they play their music via sonos products come on sonos you can do it and finally I hope when sonos release the ARC 2 soundbar they give Android integrated as they do for the era 100 + 200 and also includes Two 2.1 HDMI connectors to allow connection to the TV and a Blu-Ray player or a PS5 Xbox x 

Have 2 Sonos Ones that have worked well wirelessly for years. I have some devices in my house I prefer to hardwire and need more ports so added a network switch to the router. Now the speakers don’t work/connect. The Sonos speakers are the only wireless devices in the house that don’t work now. Spent over an hour on phone with Sonos, restarting, removing, reconnecting, etc. No success and they were unable to help me. Said to call my internet provider for help configuring the router settings (who wants to charge for support with no guarantee of success).Any suggestions for how to configure router settings?

Kjøpte Sonos port i går for å kunne spille vinyl på platespiller til Sonos Ikea symfonisk lampehøytalere. Elendig lyd. Hvordan kan jeg få høyere og bedre lyd? Har satt full volumstyrke i appen, men det hjelper ikke. Kun platespiller som er koblet til porten.  Moderator edit:Google Translate-Bought the Sonos port yesterday to be able to play vinyl on the record player for the Sonos Ikea symphonic lamp speakers. Lousy sound. How can I get louder and better sound? Have set full volume in the app, but it doesn't help. Only the turntable connected to the port.

My two Sonos Era100 speakers are at opposite ends of my lounge/dining room and have automatically defaulted to be a stereo pair but I understand I can make them mono. How do I do this? Thanks

New to the Sonos ecosystem so this may be a stupid question 🫣 have an Arc, sub gen 3, connected to 2 Era 100s as surrounds. Let’s say I’m watching a movie and accidentally touch the volume buttons on one Era 100, does that throw off the volume of just that one speaker or does it do nothing? 

I’m thinking of buying a pair of Sonos Architecture speakers to use outdoors but I’m not comfortable with leaving them in the elements because the grills will eventually rust and the speakers will break down sooner so I plan to disconnect them and bring them in after use. Then I thought why not just spend a few more bucks and buy a pair of Play 5 which I’ll be able to use indoors and bring them outdoors when needed. My only concern with the Play 5 is if it rains while I’m using them outside they could get wet if I’m not able to detach them and bring them in fast enough. Will any amount of water penetration ruin the Play 5 or do they have some level of water resistance. Thanks. 

My Sonos play1 speakers keep losing Wi-Fi connectivity, then regain shortly after. The Wi-Fi router is in the same room so the signal strength isn’t a problem. I’m not sure what it can be. Can anyone help me?

Recently updated wifi and need to change on system but not sure how... help! 

I bought my sonos roam from my uncles pawn store but it wont let me connect to it. it says to log into an email i dont recognize. i tried factory resetting and transferring ownership but it is still not allopwing me  

I confirmed “Radiko” not in service.But Japanese customer want to use “Radiko.”Are there any plan to add “Radiko” in the future? 

First time Sonos guy here (as soon as I receive the order...lol).  Can’t wait!!  I have a Beam Gen 2 on order, as well as a Sub G3, 2 x Era 100s, and a Move.  But I need a longer HDMI/ARC cord than the one provided (4’ 9” I believe).  An 8’ would be perfect.  There are many Amazon options such as 8K HDMI ARC/eARC 2.1.  Just wondering if anyone has experienced compatibility issues with a non-Sonos HDMI like this one...on the Beam Gen 2.  Everything I’ve read points to a positive outlook.  My TV is not 8K, but that does not seem to affect this cable option.  Any thoughts would be appreciated.

Hi ,The latest update 15.2 to my Sonos S2 app now prevents me from opening it. Where can I get the old version 15.1?

Can anyone help please my Roam has an orange light and I can’t turn it on, it’s been on charge for 24 hours and it’s only 6 mths old

When I use Sonos app to play for example songs from Spotify or books from Storytel, I cannot read the whole text line, so I have to quess what the line is saying or to start playing by touching the line and then I see the whole text. But with 10 book/podcast lines all starting with the same words then it takes a long time to find the right one? Why isn’t it possible to show the whole text of the book, song, podcast?Picture of the Sonos App is shown where the last text is missing and picture of the Storitel app (Mofibo in Danish) is shown where the whole text is seen. 

Trying to update new “Move” to my existing system and Move update  is required but it continues to error out .  Help  ... this is a brand new product. 

My plex account somehow became deauthorized within the Sonos app (on Android).  I tried to reauthorize the account.  The pop-up webpage stated after signing in “Thanks! You have successfully signed in.  You may now close this window.” When I go back to the Sonos app, the app states “Account not found.  Unable to add Plex account.”Each attempt to authorize adds a new token in Plex for authorized devices.  I tried deleting each token in Plex and it still will not actually authorize within Sonos. There are no other issues with Plex at this time.  It is accessible inside the local network and outside the local network.   I would like to solve this soon as I use Plex playlists for my kids, especially lullaby music for them.

when I connect to a radio station via Tunein (FIP in France) on Sonos, It only shows the station name and not the title playing. The same radio on the web shows all titles in direct https://www.radiofrance.fr/fip 

So I have a setup including 4 Sonos One speakers ( Generation 2 ), and 1 Sonos Beam soundbar. Prior to getting these I had fondly imagined that in time I’d be able to get a turntable of some kind that would wirelessly connect with my system, so that I would be able to hear my old vinyl again. Too late have I come to appreciate that this can only be done via Bluetooth ( not Wi-fi ), and as the One speakers are not Bluetooth-enabled, that seems to be that, and I am stuffed. having just acquired all this Sonos gear at what to me amounts to significant expense, I am in no great hurry to junk my Sonos Ones and shell out further hundreds to substitute Bluetooth. Does anyone out there have any idea how I can achieve what I need without starting all over again / breaking the bank in the process ? many thanks in anticipation !

Can I be connected to the same sistem by wifi through the mobilie and connected by ethernet with my mac?

On back ordered items does sonus charge when shipped? Also, does the site use Apple Pay?

I get a message via Sonos app saying ‘products can’t connect to Sonos system’I’ve tried the ‘fix now’ options e.g. switch products off & on, and unplugged router, left for a few minutes then switched back on, but still doesn’t resolve the issue, so does anyone have an answer please?  Please note that these 3 products (2 x play 2 & sound bar) have previously been connected and have worked fine. Also, Sonos recognises the products, but still not able to connect.  Lastly, I have another product (play 3) in a different room that works fine. Appreciate your help/advice     

Hi,After last actualization SONOS2 “forgot” my music library (catalogue on microSD on android phone). I’ve tried to add new Music Library (Settings/System/Music Library/Configuration of Music Library/add) but app do not accept path to file (which I take from phone file manager) for exmpl: /storage/6231-6630/MUSICIt also asks for user and password which are described as optional - do I have to ad those too when file is not protected?Does any one know how to set path to the SD card ? If I knew the beginning of the path the rest would be easy...

Hello all, I have noticed an issue when playing my Xbox where the sound will cut out roughly every 20 mins in an atmos enabled game.  The sound will cut out for around a few secs, then it will come back again like if someone was muting the audio.  I’m not sure if is it just an atmos related issue, but I have not noticed it elsewhere just on my Xbox.  I was wondering if there is anything I can check on my setup? TV: Samsung Q95T (eARC, passthrough and CEC enabled)Xbox:  Dolby Atmos, passthrough enabled)

I am running iPhone XS Max on iOS 16.5in last 2 days I can’t load Sonos app.  It just crashes and goes back to home screen.  I have restarted phone, deleted and reinstalled app from App Store.  No change.  My wife’s phone with similar spec is working fine???