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I have a Sonos connect s1 that my vinyl player plugs into. I tried listening to a vinyl today and realised that Sonos wasn’t recognising it.  I look at the connect and there’s a white solid light for about 5 seconds then no light for about 30 seconds.  I couldn’t find anything about what this meant.  Ive tried factory resetting I and it doesn’t seem to work either I can never get the yellow light to come on no matter how long I hold the play button for, it just goes back to the slow blinking 

Hi, I just set up arc+2x One and everything (including Dolby Atmos) works great after a short set-up. However, I do experience weird delay when starting any audio. I takes about 5 to 10 seconds before the sounds starts going out and it seems like the arc disconnects and reconnects in the process.. do you have any idea what could be the cause and how to fix it?  Thank you in advance, Jan

Hi, After a factory reset, I have successfully installed a Sonos Play:1 in wireless mode using the Sonos app 2 (I had initially tried with the Sonos app1 and it said my Sonos speaker version wasn’t supported). When I tried to install the second (also after factory reset), I couldn’t do it. I had to connect it to the Ethernet cable, and even though I was successful at connecting it to the network, I could not then get it registered. I looked into the settings details and the first speaker shows as WN1 and the second one shows as WN0. I have tried going into « manage my networks » to switch my second speaker to a wireless network but it won’t even let me click on the tab because apparently this version of the app doesn’t support my Sonos product. Any suggestions would be much appreciated. 

I have Sonos everywhere in the house and one room has an old Bose lifestyle surround sound system with 5 speakers and sub. I have a Sonos port and if I turn the Bose on, change to the right input, I can play Sonos.  but it’s the only room in the house that doesn’t just turn on. I have to go into the room and turn on the Bose system first with the remote, wait for it to boot up, then switch the input.  it’s a hassle. Anyone know of a better way if I keep the Bose?

Bonjours, j’ai ensemble de sonos one SL chez moi et j’aimerai savoir si il y avait un un file pour connecter les sonos à la sortie audio de la console car ma Xbox ne prend pas les sortie audio en wifi … j’ai regarder sur internet et il dise d’acheter un câble TOSLink mais si je regarde sur ma paie de speaker il y a une seule prise et c’est une prise internet . Donc comment faire car j’ai mes speaker depuis des année et je ne peux pas les utiliser sans prise

I ave a ARC, 2 era 300, a Sonos Big Subwoofer and Sub Mini, (2) era ones, and a Sonos AMP.  All devices listed are brand new, latest Gen.  I also have a 2023 Samsung Smart TV that has a eARC HDMI port, and a PS5.  Also an Apple TV 4K that can connect wherever via Ethernet or WiFi.  I already had the ARC, and ordered the 2 era 300’s you create Dolby Atmos.  Not even sure anymore if you can use WIFI to use the Era 300 with the ARC to create true Dolby Atmos.  The Sonos Arc only has 1 HDMI port so that kinda screws up things.  Any good recommendations?  Can I use the Sonos Amp as some sort of AV device to help

I just imported 500 GB iTunes library of ripped CDs.  I spent tremendous time importing album art and tailoring the sort order of artists (Last name first).  A great deal of the album art is lost (I can’t say for sure which ones).  And the artists are sorted by first name.  James Taylor is ordered under J, not under T!!!  Is there anyway the importing library can see the sort order that iTunes handles? 

My set up of Sonos arc+port+Chromecast+JVC projector worked well untill recently.It started loosing and breaking up sound. Either arc is working without surrounds or the arc is going silent and surrounds work on their own.Tried resetting the system and refreshing the wifi connection. No improvements.Any ideas what could be the problem welcome!Thanks!

Hello guys,I would like to ask you I have a el. guitar and I wanna play backing track. So I need to put guitar tu input and play background music from mobile.Is this possible with sonos amp current gen.? Thank you for your helpJK

I have a problem with one of the Sonos One speakers, I press the touch button on the microphone but it doesn't turn on the light or work, I have reset it several times but it has stopped working, does anyone know how to fix it? Thank you

I have an LG OLED C1 Tv (2021) and just bought the Beam Gen 2.  The sound is great but the Magic Remote with the LG doesn’t control the volume of the Beam.I connected the TV to the Beam with HDMI-ARC.   I’ve tried with the Universal Remote set up but that also doesn’t work.  I’ve tried turning everything off and unplugging but doesn’t work.Has anyone had luck controlling volume of the  Beam Gen 2 with LG’s Magic Remote while connecting with the HDMI-ARC connection?  

Hei. I have 2 x Sonos one SL.  I want to play audio from the projector with Chromecast 4 via BT.  If I buy a roam and pair it with Sonos one sl, will it work?Thanks for the answer. 😉

Mytuner radio station logos not showing in S2 app whereas BBC Sounds show up without problem?

Looking for some help please. I have two One speakers in my restaurant as stereo. They work via my iPad on AirPlay. What’s happened for a few days now is that the volume on all apps (Apple Music app, Spotify and sonos) is automatically adjusting itself back to about 10% on the volume bar. Regardless of where you put the volume it snaps back to about 10%. It’s infuriating and despite being around 10% you can’t hear anything. I’ve seen some articles about overheating but they’re not hot. I’ve also seen articles about software updates but the speakers seem up to date (the Sonos app doesn’t offer updates) and my iOS is up to date. I will also mention volume settings such as ones that won’t let it go above a certain level are turned off. if anybody has a remedy for this I would be thrilled. Thanks  Moderator edit: changed “Bluetooth” to “AirPlay” for clarity

Hello there!I would like to ask to anyone knowing about the setup that I intend to have.My setup would be as follows: 2 Sonos  five working with a projector connected to either an Apple TV or a fire tv cube.The questions are how do I connect the stereo pair to either of the systems?would there be delay playing movies?For the 2 sonos to work as a stereo would I need to have the sonos port to connect the directly via cable to the projector?should I connect both Sonos via Ethernet cable to the internet? thank you so much   

Apologies if this has already been covered.I’m considering a purchase of the Sonos ARC but currently have a projector with AV Surround set up.My current A/V amp has an HDMI ARC out, would that work with the Sonos ARC?

I currently utilize a Google Wifi mesh network with three hardwired nodes strategically placed throughout my house. Working remotely with my wife, the Wi-Fi coverage in our home has been consistently reliable without any previous internet-related issues.Recently, I acquired a set of Sonos Era 100 speakers and configured them in Stereo mode within my living room. However, I've encountered poor Airplay quality. The music streaming keeps cutting off and sometimes just one of the speakers works.I'm reaching out because I have confidence in Sonos products, and I'm curious if there might be a compatibility issue between Google Wifi and Sonos Airplay for music streaming.Prior to seeking assistance here, I exhaustively explored potential issues with my Wi-Fi network, including placing both speakers in close proximity to the Wi-Fi access point. I can confirm that the Wi-Fi connection throughout the house is impeccable, boasting a robust signal strength. Additionally, I use an iPhone 15 with the

Salve a tutti, recentemente ho acquistato un prodotto ricondizionato Sonos e sono interessato a conoscere il processo di ricondizionamento. Vorrei capire quali passaggi vengono seguiti per garantire che i prodotti ricondizionati siano affidabili e di alta qualità. Grazie in anticipo per le vostre risposte!

Hello! I recently purchased a used play 5 (gen 1) to use with my current play 1. I was able to setup the play 5 on the S1 controller without issue. I have downgraded my current play 1 to be compatible with the S1 controller but I keep getting ‘product not found’ in the S1 controller app. The play 1 is blinking green, any ideas why the controller cannot find this product?

On MacOS 13.1, running on an M1 MacBook Pro.Consistent error message when trying to update the MacOS Sonos app (on prompt in app). Only solution is to uninstall and reinstall.Very frustrating!Any ideas how to stop this happening?

My Arc volume while watching  tv suddenly needs to be turned up a lot on my television in order to hear it. When I play music from it and the surround speakers it plays at normal volume. Any suggestions on how to fix the volume while watching the television 

bonjourJe viens de faire la mise à jour d’IOS (18).Mon système SONOs persiste à me dire que mon systeme n’est pas à jour sur mon téléphone et refuse que je rajoute une nouvelle enceinte.J’ai désinstalle et réinstallé l’application, rien ne change.Est-ce que quelqu’un rencontre le même problème? Comment l’avez-vous résolu?Cdtmichel

I am experiencing a problem with TuneIn on iOS. When I select a TuneIn station, the Sonos plays whatever station that was last playing not what I select. For example, if I am currently playing Station X, and then select Station Y, the Sonos continues to play X and not Y, though the display shows Station Y. I have to select the station I want again and then it plays. Weird, I know. Any thoughts? Thanks.

i cant see spotfy  in my sonos app anymore, what to do?

Hello everyone,We are interested in purchasing the amp/in ceiling speaker set, plus an additional ceiling speaker set (total of 4 speakers + amp). How does the hook up work for this? Do we need to also purchase a sound bar as well?  For reference, our living room is 27’x19’ and we are looking do a surround sound setup. Thank you in advance.