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I have the original Sonos (Gen 1?) and have a sonos Beam. I do not have any Sonos 2 products but have just bought bought a pair of Ikea Symfonisk speakers (104.873.07) which turn out to be gen 2 speakers. (which was not clear on their website) any way I can use these or do I need to return them?

CAN NOT connect the BT between Symfonisk and my projector at: https://he.aliexpress.com/i/1005005951612762.html

I use a WDMyCloud drive as a music server for my collection of digitised vinyl and also for iTunes. Recently I recopied my iTunes folder to it and I can no longer get Sonos to recognise it.I copied the entire folder including subfolders (iTunes Music, Album Artwork etc.) and library files directly from my MacBook to  /Public/Shared Music on the WD drive, not from iTunes, and set the path in Sonos Preferences to //WDMyCloud/Public/Shared Music/iTunesAfter a few minutes updating I get a window telling me that the files are not available.I guess either the path is wrong/incomplete, or there is a problem with the iTunes folder, but from there on I’m in the dark rather!!What am I doing wrong?? I would be most grateful fo any suggestions .

I have created two groups. Once I am playing some radio station in one group, how can I switch to the other group to 1) see (and change) the radio station 2) change the volume of this group?

I have new TV (LG) and unlike my old Panasonic TV I can only have one audio channel out ,I,e, HDMI or Optical or Bluetooth or ……. My wife needs hearing aids so we have to use an Oticon TV adapter to stream sound to her hearing aids, which means the Sonos Beam is connected from the optical out port of the Oticon TV adapter. Having this set up means I lose the experience of Dolby Atmos on my Beam, but someone suggested to me that I should be able to “upmix” from Stereo or 5.1 signal and remap to Atmos ? 

I have Sonos Arc with LG C1 and Apple TV 4K. I’m using Apple TV remote to control volume, power and smart functions.When I turn on TV it is starting TV, Apple TV and automatically selects HDMI with Apple TV. At the beginning there is no sound (Arc is not turned on yet??) and after 10 or 20 seconds screen turns off, green lights shows on Arc and after a moment everything is turned on and sound is coming from Arc.Is it normal? It looks like Arc has some delay when powering on and TV is doing some format switching?Can I fix it somehow? It is not a deal breakers but slightly annoying.

I have my ERA300s setup as surrounds with an ARC and Gen3 sub. When I’m watching tv or listening to music I hear a strange sound coming from the 300s  Hard for me to describe but I’d describe it as a raspy sound. I have tuned them with TruePlay.

The Tidal app for PC doesnt seem to find my Sonos products. Must I use the Sonos app when playing from a PC? The Tidal app finds my chromecast and I think Spoitfy also used to find my Sonos speakers.. Not the end of the world, but i prefer the Tidal app (esp for searching). (this has probably been asked a thousand times but I cant find any answers here or on reddit)

Hi - I’ve just changed broadband provider, and I can’t connect my Sonos devices to the new network.  I have a Sonos 2 app, but the ‘network’ options are greyed out.  When I try to connect I get messages saying I need to ensure my ‘mobile device is connected to the internet and on the same WiFi as Sonos’.  But I can’t get Sonos on to the new Wifi.  Any ideas please?  Thanks

I have two sonos roam and a sonos one. How do i connect them all so they will play music together

Alguien me puede decir como desmontar el parlante sonos de la base estoy tratando y no puedo no quiero dańarlo  

Downloaded and installed the latest version of Sonos for Windows 10.App successfully installed, but won’t open, clicking on the start menu shortcut does not appear to launch the app.Can’t see any associated task running in task manager.I have uninstalled the app, reinstalled, no change.Would appreciate any advice / troubleshooting steps to try. Steel Series Arctis 7+ wirelessDevice and Windows Specs:Processor    Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz   4.00 GHzInstalled RAM    32.0 GBSystem type    64-bit operating system, x64-based processorEdition    Windows 10 ProVersion    22H2Installed on    ‎24/‎01/‎2021OS build    19045.3930Experience    Windows Feature Experience Pack 1000.19053.1000.0 

Hello everyone,I’m getting a strange problem occurring when playing Pink Floyd’s “Take it Back’ on my Era 300 via Apple Music. Although the song is Atmos encoded, when the song starts it plays as regular stereo. Atmos kicks in around the minute mark, but if I scrub forward/back, it often kicks in earlier. This is the only track I’ve encountered with this problem.Has anyone else experienced this problem? If so, any ideas on how to fix it? Or is it a Sonos/Apple issue?Thanks in advance,Rich Before Atmos kicks in  After Atmos kicks in - there’s a noticeable change in the music and the Atmos badge appears 

I connected my sonos ray to my motherboard using an adapter. The device can be displayed in my sound settings, and everything tested is normal, and the sound card driver is also the latest version, but there is no sound from the speaker. Why?

Comment réinitialiser une enceinte play 5 

Is there a way to bypass using two different apps.  i have a sonos connect and a era 100

Whole house is done up in Sonos, including a One SL for my 4 year old daughter.  … which she likes to set the volume to max, and then put her face directly in front of the speaker. Not good.  I have attempted to set the volume limit in the app to 70% for her speaker, but when she uses the on speaker controls it seems to blow right past that limit. Is there any way to actually limit her to 70% max volume? Thanks!

My Sonos Move fails to connect to a Bluetooth device (Epson projector). It will find the projector but fail to connect every time. I have a Bose Bluetooth speaker that successfully connects every time so I can rule out the projector as the problem. Suggestions?  This is frustrating and I'm contemplating returning this speaker. 

For whatever reason I’m not able to do the trueplay tuning. I have turned off every appliance in my place and sat quiet in front of the tv and still won’t tune, stating ‘reduce background noise’. Probably a separate issue but my Beam is tweaking/peaking at certain stages. I find it happens when there’s a deeper voice speaking and occasionally during music (maybe certain frequencies?).  We have a Beam and Sub only and it’s really really annoying that I’ve spent all this money for a less than great sound. Any hopes of making it work better?

Been having trouble with Napster for a few weeks. Anyone else having similar issues?

My Move is dead! Completely unresponsive. No lights, led’s or anything. I’ve tried manual rebooting with no joy. I’ve tried charging overnight but n cradle and via USB, nothing works. Pressing and holding buttons for 5, 10, 30 seconds still no joy. any help appreciated, I’ve had it for just over 3 years and warranty has run out! 

 I have two IKEA Symfonisk, and I am trying to connect them to my Google Home.When I try to connect them, Google Home sends me to the Sonos website to log in. Then I get a message that I need to connect the speakers to my account, even though the speaker system is already on my account, and I am logged in on the Sonos app When I try to move on from this page, I get a new message saying I need to update the Sonos app, but then I am stuck because the app is already fully updated. If I click the update button, it opens the Sonos app and nothing else happens.I tried reaching out to customer support, but they were unable to help me.Anyone know how to fix this? 

Good evening, My system updated to 15.2 today and following this update, all of my speakers’ volumes are easily double what they were before.  I run one of my Play 1’s at volume 4 at night and have done for years, but volume 4 is now way too loud and even setting it to 1 is very loud.  I have 2x Play 1’s, 1x Play 3 and the latest Five and it’s the same on all of them.  I’ve had to set a volume limit of 50% on each speaker but now all of my volume references for me and my family are all over the place which is incredibly annoying.  Any ideas?

The metallic/robotic out of phase sounding issue is making me go crazy.This is very mutch notisable in scenes with crowd noise.Is there still no fix to this?Here are link to earlier discussions on the topic:https://en.community.sonos.com/home-theater-228993/beam-gen-2-metallic-robotic-sound-since-update-6862879https://en.community.sonos.com/home-theater-228993/beam-gen-2-disorted-metallic-sound-w-tv-earc-and-night-sound-mode-6871902https://www.reddit.com/r/sonos/comments/wau5hq/sonos_beam_sounds_tinny_and_metallic_but_only/

Hi there, my question is about using my turntable with Sonos Connect (the one without the amp) and just using that to play on my other Sonos speakers, (Playbar and two Play 1 surrounds and a sub).I got rid of my old speakers and the giant receiver they were connected to but felt I could still use the Connect as a way to play records but it’s not working. Any ideas? Or is what I’m doing not possible?