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Why are my speakers suddenly dropping from my Connect / SONOS App?

  • March 3, 2024
  • 2 replies
  • 91 views

I have to continually reset my connect and various speakers to pull them back into the App.   This just recently became a problem,  I feel ever time I open the App different speakers are missing.   

Re-adding the missing speakers to the app is not easy,  in some cases it takes several tries.   I’ve been a SONOS customer for 10+yrs with the same equipment, and I never had this issue until recently (past 12 months).   Wifi in the house is solid, when the speakers are connected I never have an issue with the music cutting out.  All other Wifi devices in the home is working as expected.  

Best answer by Airgetlam

See my response to your duplicate thread here:

 

 

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2 replies

Airgetlam
  • Answer
  • March 3, 2024

See my response to your duplicate thread here:

 

 


Corry P
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  • Sonos Staff
  • March 4, 2024

Closing thread as a duplicate of