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Contributor I
March 3, 2024
Answered

Why are my speakers suddenly dropping from my Connect / SONOS App?

I have to continually reset my connect and various speakers to pull them back into the App.   This just recently became a problem,  I feel ever time I open the App different speakers are missing.   

Re-adding the missing speakers to the app is not easy,  in some cases it takes several tries.   I’ve been a SONOS customer for 10+yrs with the same equipment, and I never had this issue until recently (past 12 months).   Wifi in the house is solid, when the speakers are connected I never have an issue with the music cutting out.  All other Wifi devices in the home is working as expected.  

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Airgetlam
AirgetlamAnswer
March 3, 2024

See my response to your duplicate thread here:

 

 

Bruce

2 replies

Airgetlam
AirgetlamAnswer
March 3, 2024

See my response to your duplicate thread here:

 

 

Bruce
Corry P
Sonos Staff
March 4, 2024

Closing thread as a duplicate of

 

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein