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When I go on the Sonos app and hit browse, I’m only offered TuneIn and Line-In.  No Spotify, no My Sonos showing.  If I go to search I only show Stations and Podcasts&Shows, no artists, songs, albums or playlists.  Appreciate any thoughts you may have

Does ROAM work with 1st generation Sonos speakers?

Curious if the users or veterans of the forum have run into this issue, heard of it at all or have any suggestions to offer. This has been an ongoing issue for 8+ months. System has been deployed for about 5 years.   I will explain as it occurred today as I’m not sure any of the steps play a role.  I was listening to Pandora, paused playback to step away which I did for 10-15 minutes. Upon return I continued playback and the song I was listening to continued until the end. The next song plays for about 5 seconds then stops then restarts from the beginning and plays for another five seconds then the track is skipped.  This is a relatively minor issue but when a track your looking forward to gets skipped its annoying, I guess you could say today I wasnt having it and thought I should seek additional information.This is not a case of songs playing halfway or three quarters as I dont experience this issue and have zero other issues with sonos, overall I consider my system setup very stable

Hi everybody,I’m actually testing a Sonos Five speaker with my Wi-Fi company infrastructure (Cisco).Our SSID is configured with a static WPA3 psk key and it seems that this kind of encryption is not accepted during the pairing of the speaker between the Phone (Sonos app) and the speaker.The phone is unable to connect the speaker (the devices are on the same WLAN).If I change the security to WPA2 it works correctly.I’ve got also a Sonos One speaker that works perfectly with the same WLAN using WPA3.Do you have any issues with Sonos Five and WPA3? Thanks

Cannot select Deezer, only these two

It's written already several times: please remove Sonos Radio from the search results. I'm not interested in Sonos Radio at all. And so do many other community members. This intrusive behaviour from Sonos is simply annoying and devalues the otherwise good products pointlessly.

So I've been facing this problem for a while and it's super annoying at this moment, always that I go from one app to another, let's say from Youtube to Disney+ in the Apple TV, the sound on the tv goes from 50 to 0 and some seconds later from 0 to 50 again but the Beam stops reproducing sound, like if it was muted.And then I have to restart the Apple TV to start listening any sound again, this happens always that I go from one app to another so it's not related to the apps. Sometimes going back to the Apple TV Home restores the sound but sometimes doesn't.I'm using a Ugreen HDMI 2.1 8k cable on the eArc spot of my TV. 

My Sonos Era 100 wall brackets cannot hold the speaker in place. If you turn the speaker to the side, it falls down as the bracket cannot hold it in place. Is there any solution to the problem?

 Hello everyone, I would like to buy the Sonos Era 1000 speaker and I have three questions. First, what is the decibel number? Second, is the sonos era 100 portable or is it always plugged into the mains? And lastly, can the Sonos Era 100 be paired with other Sonos speakers...smaller? THANKS

Hi Sonos,I'm going on holiday in America soon and was planning to buy the era 100's there, so I can use them in the Netherlands. Because of the major price difference, its very tempting to buy them in America. Can I use the era 100's without any problems in the Netherlands? Or is there something I need to take in consideration? Kind regards, Nathan

HelloI can’t progress past the orange & white flashing light stage of a factory reset of my Play:1. When I attempt to add the speaker, although the set up procedure finds the Play:1 lets me add it to the temporary Sonos network, I get no ‘audio pin chime’ from anywhere, so I can’t progress. Any advice?Kind regards

I use my Sonos speaker for my computer set up. When I log on it connects perfectly but when my son logs onto his side of the computer the speaker won't connect. Airplay can see it but it won't connect. There should be no issue as I don't need the speaker except with the computer. Can I set it up to allow the computer to connect regardless of user? Cheers

I have an external hard drive with new/old music. I have amps, speakers, etc. in house and use Sonos. I want to add and organize the music from my hard drive to all of my streamed music collection. I’ve been told I need software like Elmedia Player to play the music which has created stress and dead ends.Why do I need Elmedia when Sonos runs all of my music now? Do I need a laptop,( or just Sonos) when I don’t intend to use it when I play music? Do I need to copy the music to Apple Music so can then add to Sonos? Seems redundant. I’d like to keep the music on the hard drive, plugging it in to my router, or____??? So I can just leave it there.Essentially, want to use an app to organize (into playlists) and play (all of my) music on my home stereo, and of course have access to this same music on my iPhone.  

I use my phone to start HBO Max and then use the Chromecast built-into my Vizio TV to watch it there. When I do this, I can see the Arc’s light blinking, quickly increasing the volume to max for absolutely no reason. I have to immediately open the Sonos app and reduce the volume slider or my neighbors will hear it down the street. When I use Airplay instead of Cast (even though Cast also used the HBO Max app built into my tv), this issue doesn't occur.Why is this happening? I have an Arc with two bonded era 300s. 

Can I connect sound bars in each TV room?  I'm spoiled and refuse to listen to a movie any where out of tv speakers.

My sonos app constantly tells me that it is "Unable to connect to sonos. Let's fix it". This only hapoens with my Era 100, not the my Beam.The app then it sends me on a 5+ minute long wizard in which always ends with me having to reset my router before i can use sonos on my phone. Then in about 24 hours, or if I unplug the sonos to move to a different room, i have to do the entire thing over again for me to use it on my phone.I just reset my router about 5 hours before this post and it was working. Now my sonos app now says it cannot connect. How do I prevent this? What is breaking my connection? 

In reviewing the input to the ERA 300, it uses a USB-c connection then guides you to use their line-in adaptor or combo adapter. Problem is, the eARC out on my TV is HDMI. Am I supposed to try to find a super high speed HDMI cable with USB-c on other end? IMHO using all of the adaptors is asking for issues and compromises the potential quality of the signal. How is someone supposed to connect the ERA 300 to the eARC out on a newer HDTV? I believe wired connections are superior and much more consistent than wireless/bluetooth. Any assistance is appreciated, 

Hello-  I’ve got a new AVR/amplifier.  I have hooked up everything but my old Sonos 1 ZP and I’m not sure where to put that.  The old red and white pigtail cords could only go in a couple of places (notably “audio in”), or maybe I should use the optical port, which I see the back of the player is configured for.  Any ideas on which would be the best and easiest way to go?  Thanks in advance.  

What’s the Alexa command to play music that is already playing in another room to play on an Alexa enabled speaker in the room I’m currently in?

I was gifted a Roam and I wanted to add it to my Sonos system. It is incompatible with S1 - and most of my speakers are the same. In the process of trying to split the system, I disconnected a Play:5 from my system. I tried to reconnect it using the various instructions online. No joy! The reason is that when I go to my S1 Controller on my iPhone and +Add Product, it simply refers me to an Update requirement for my system - to S2. I simply cannot add a product to my existing S1 system. 

Having issues with the following devices when setting up TV- Sony 75” Frame TV with Sonos AMP.Getting error when using e-arc port “interference with another device is causing problems”

So I just got an Arc, along with the Sub and surrounds. This is first week I’m using it.  I’m amazed I don’t see this more often on these threads, am I the only one whose Sonos Voice Control goes in and out? I have gone through three straight conversations with customer service the last three days about this, and no resolution. They get close but no cigar and tweaked a bunch of settings. I assume the microphone light should always be on so it can always hear your wake up command, but often it turns off, even when it’s playing music. They’ve tried everything. I’ll give it another day and then plan to get it replaced. Overall I think the system is really cool, but this is starting to get annoying. 

I have a gen 2 connect that will not join my network. When I try a factory reset it does move the the blinking orange but never to green. While blinking orange I can detect it on my S2 app but when I try to add it, it always fails when it tells me to push the play/pause button to add it with the message  of “We didn’t detect a button press from the Connect”

Hello everyone,I ve been looking for a similar case during 30 minutes, but unfortunately not been able to find anything. So, sorry if it has already been answered in other topic.Here is my situation for the AMP connexion for 2 different usage:As home theatre:I would like to connect my projector to the Sonos AMP through a HDMI-ARC to beneficiate Dolby atmos.- This Sonos AMP would be connected though WiFi to two Sonos ONE to build the rear surround.- This Sonos AMP would be connected though WiFi to one Sonos ARC to build the front line.As turntable amplification and connexion for the whole Sonos system:I would like to connect my turntable to the Sonos AMP through Audio-IN and stream to all my Sonos speakers.1- Is that possible?2- Do I still beneficiate the Dolby Atmos feature?3- If not, how can I manage it to work?A picture is better than a lot of words.Thank you all for your support 

Hallo,mir hat jemand gebrauchte Play 5 angeboten. Wie kann ich am besten die Funktion prüfen und das es nicht irgendwelche Nachbauten sind. Google Translate:Hello,Someone offered me a used Play 5. What's the best way to check that it's working and that it's not just a replica?