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Hello-  I’ve got a new AVR/amplifier.  I have hooked up everything but my old Sonos 1 ZP and I’m not sure where to put that.  The old red and white pigtail cords could only go in a couple of places (notably “audio in”), or maybe I should use the optical port, which I see the back of the player is configured for.  Any ideas on which would be the best and easiest way to go?  Thanks in advance.  

What’s the Alexa command to play music that is already playing in another room to play on an Alexa enabled speaker in the room I’m currently in?

I was gifted a Roam and I wanted to add it to my Sonos system. It is incompatible with S1 - and most of my speakers are the same. In the process of trying to split the system, I disconnected a Play:5 from my system. I tried to reconnect it using the various instructions online. No joy! The reason is that when I go to my S1 Controller on my iPhone and +Add Product, it simply refers me to an Update requirement for my system - to S2. I simply cannot add a product to my existing S1 system. 

Having issues with the following devices when setting up TV- Sony 75” Frame TV with Sonos AMP.Getting error when using e-arc port “interference with another device is causing problems”

So I just got an Arc, along with the Sub and surrounds. This is first week I’m using it.  I’m amazed I don’t see this more often on these threads, am I the only one whose Sonos Voice Control goes in and out? I have gone through three straight conversations with customer service the last three days about this, and no resolution. They get close but no cigar and tweaked a bunch of settings. I assume the microphone light should always be on so it can always hear your wake up command, but often it turns off, even when it’s playing music. They’ve tried everything. I’ll give it another day and then plan to get it replaced. Overall I think the system is really cool, but this is starting to get annoying. 

I have a gen 2 connect that will not join my network. When I try a factory reset it does move the the blinking orange but never to green. While blinking orange I can detect it on my S2 app but when I try to add it, it always fails when it tells me to push the play/pause button to add it with the message  of “We didn’t detect a button press from the Connect”

Hello everyone,I ve been looking for a similar case during 30 minutes, but unfortunately not been able to find anything. So, sorry if it has already been answered in other topic.Here is my situation for the AMP connexion for 2 different usage:As home theatre:I would like to connect my projector to the Sonos AMP through a HDMI-ARC to beneficiate Dolby atmos.- This Sonos AMP would be connected though WiFi to two Sonos ONE to build the rear surround.- This Sonos AMP would be connected though WiFi to one Sonos ARC to build the front line.As turntable amplification and connexion for the whole Sonos system:I would like to connect my turntable to the Sonos AMP through Audio-IN and stream to all my Sonos speakers.1- Is that possible?2- Do I still beneficiate the Dolby Atmos feature?3- If not, how can I manage it to work?A picture is better than a lot of words.Thank you all for your support 

Hallo,mir hat jemand gebrauchte Play 5 angeboten. Wie kann ich am besten die Funktion prüfen und das es nicht irgendwelche Nachbauten sind. Google Translate:Hello,Someone offered me a used Play 5. What's the best way to check that it's working and that it's not just a replica?

With apologies in advance since this topic has been addressed before…It is my understanding that Alexa can only be linked to Sonos in one location at time. So if we have a primary and secondary residence, when I travel to the secondary residence and try to use Alexa on Sonos there, I will have to unlink it from my primary residence. A workaround suggested was to set up a new Amazon account, but I don’t think this is possible since Amazon now requires a phone number for a new account. And you cannot use the same phone number for two different accounts. When I chatted with Sonos support today about this, this is what I was told: “There is no need to disable the Sonos skill when you want to use the second system.”Am I missing something? Can I now use Alexa on Sonos in both locations without having to disable one?Thanks.

Hello,I upgraded my router (SSID and password unchanged), and now the Win10 PC cannot connect to the system any longer. I tried reinstalling the Sonos application.Both the Beam 2 and PC are wired. All speakers was originally setup to use wifi, but several months ago I was able to reach the Beam with a cable, so I believe the don’t use the routers wifi any longer.I can connect just fine with Android and iPad./Joey  

Hi ,  I connected my Philips 43PUS8848/12 through the optical spdif to my Sonos RAY.  When the TV is “Off” ; standby ; I just listen to the Sonos ( over Ethernet or WiFi) … and after a few minutes the RAY get’s  ( I think) an optical signal and switches to TV .. which is actually “off” . Very annoying.  what’s wrong ? Why the RAY switches to e optical TV while the TV is “off” ?  seph

I have a dolby atmos speaker system (5.1.2), with onkyo tx nr7100 receiver running it. I am thinking of getting a sonos port, connect it to my receiver using the digital output on the sonos port into the digital input on my receiver, and enable work with sonos passthrough mode. My question is this: Will my system be able to play the dolby atmos spatial music from apple music, if i stream it from the sonos app?

I've already setup my Move2 to my wi-fi network...I just recieved my Sonos Ethernet adaptor...What are the steps to EASILY switch over ?Do I need to reset my Move 2, and start all over again and if so, could someone list th individual steps...Thanks...

I am going to be using a Sony STR-AZ7000ES receiver in a true 13.2 surround sound setup, with a Sonos port lined into 1 of the 3 @ 12V trigger inputs on the Sony. I mostly work in networking over that of A/V, but still do a ton of A/V work throughout the year. That said, sorry if this is a novice question, but what type of cable is used to connect the Sonos Port to respective input on the Sony receiver? It looks to me like it’s just a 3.5mm cable? Or is it something else?Thanks!

I have a Playbar that's about 6 years old but rarely Used. I reset it to where it's flashing green and downloaded the app. In setting up a new system, I selected product and the app could not fund the playbar. In speaking with customer service, he informed me that these older Sonos products are incompatible with wifi6 and that i should call my isp to disable wifi6 in my household. Wondering if this is true as he sounded like he was just making conjectures. Any help would be appreciated.  BTW, when I hard wrote wired it, it worked. I need it on wireless and my network cable won't reach.  Tia!

Hey all,  I’m encountering an issue with my Sonos One that’s driving me crazy and I feel like I tried everything, so I’m looking for help at this point.  I have two ‘rooms’ setup:The main setup with an Arc, Sub, two rear Play:1s that’s working perfectly - we’ll call this the Arc group A solo Sonos One that we bought around 2018 and has been used for ambiental music, especially at night on Sonos Radio.  Everything has been working perfectly until recently and we’ve been adding/upgrading Sonos products in our system since we started. However, recently (about 1 or so months ago), the Sonos One started behaving weird, stopping and then becoming inaccessible until we unplug and plug it back in. I’ll detail the setup, the problem and what I tried - if anyone has ideas, i’m open to suggestions.   The setup:All speakers are on wireless network The network is served by a fairly high-end Asus router - this is not a recent addition and the system has worked flawlessly until recently - no changes

I have an Arc SL connected to and mounted below the TV. In the same room behind the couch I have a Connect:Amp with my turntable as input and 2 passive bookcase speakers + a non-sonos subwoofer as output. The bookcase speakers and sub are perfectly positioned for complete surround sound. But since the Arc and Connect:Amp are on the different versions of the app, I can’t get them to work together. Is there a decent workaround for this that would give perfectly synchronized audio? Or is the best option to upgrade my Connect:Amp to the next generation Amp?

I bought thr Sonos ERA 100 speakers and want to play them along with my other speakers which are connected to a ONKYO TXRZ720 (not sonos compatible) receiver.  How do I connect the sonos to my receiver so I can listen to all my speakers or is this not possible.  If not would a sonos port work and how would it be setup with my onkyo receiver?Thanks.

Hi Everyone, I have an open plan living room with a play5, 2x Sonos ones and a beam and a sub.Occasionally we like to have parties and at the moment I’ve all the Sonos app at 100% for all speakers and it still doesn’t sound loud enough to feel like you want to dance. It’s not quiet but it’s not loud enough to sound like you are out somewhere.  Any advise to make it louder? I brought the extra speakers thinking it would make it louder but it doesn’t seem to increase the volume when you add another speaker - it just means it doesn’t get quieter when you walk around the room as there is solid coverage around the room. thanks for any recommendations you may have?

Hi,  I have a Sono amp with two wired ceiling speakers.  I want to add two Sono speakers to the outside area to play the same as the kitchen speaker.  However I only have one wire to the outside.  Is it ok the wired the two outside speaker in series and if so do I need any extra devices.Thanks for an6 advice

Era 100 won’t connect to wifi. Finds our network but with changes name and won’t connect with correct password.

When a sub is added to a SONOS system, does Sonos redistribute the audio power such that the soundbar and surrounds receive high passed frequencies and their speakers are therefore able to handle more mid / high frequency power in their optimum response bands?

How do I connect an Astell & Kern SP2000T to the ERA 300 and get high res sound ?

I just ordered a set of era 100’s and I’m wondering if you are able to turn the speaker on Sonos mount to accommodate the angle needed for rear speaker setup, is the speaker round or oblong? The 17 degree swivel isn’t enough as they will be directly behind the sofa that backs up against the wall.  Hope that’s more clear than mud :)

My play 5 is on the network in my house while my play one speakers ended up on the other network with  google.  How can I get the play one speakers on the same network?   I have tried a factory rest.