Answered

Hello Have hit a problem. Last nights update has knocked off my Sub Mini. Cannot get the sub to be recognised. Done a reset, still not playing ball. Gone  nuclear with a factory reset, it will go ok until I  try to allocate the sub to a room. Has anyone have any ideas?     

Hi there, Anyone here that could shed some light on this topic; I am looking for a nice setup at my home. I previously had a Sonos Amp connected to two B&W 607 S2 and that worked perfectly with my turntable (my ex got the audio system in the divorce).  Now im looking for a new setup. Would the ERA 100 be good replacements for the B&W 607 S2? Or are the ERA100 not of the same audio quality?   

Hi.I currently have a Beam (gen1).If I buy 2 sonos one SL will they work as surround speakers?Thanks in advance

No sound on Beam 2 when yhe Bluetooth sound from Roam is shared with it since one week.

G'day, so my plan to buy a turntable to use with my defunct S1 Play:5 have gone awry, as I've just discovered it's bricked. So I now need to buy something new to connect the turntable to my S2 system (no line in) 🙄My question is, for an Audio Technica ATLPW50PB with built in phono preamp, is there a sound quality difference between getting a Port vs. a new speaker with line-in?If there's no difference, I may as well get a new speaker, in which case, which would you say offers the best audio quality between the Era 300, Five and Move 2?I'm not fussed about smart speakers, and being portable is a secondary bonus (when not attached to the turntable).I had a look on the forums but couldn't see this specific question, thanks for any input!

Is there somewhere in New York City to audition Sonos speakers and get some questions answered?

there is no front lights on my ZP90, network port lights are active (blinking). I’ve tried several times factory reset,  unplugging it from power for a longer time...without success. Does this mean it is the end

What products can you pair with the move 2? Any subs?

Looking to add 2 Sonos surround speakers to pair with a Epson ls800, Sonos Arc Soundbar, and a Sonos Subwoofer for a big family room.  What would be your recommendations?  Thank you in advance!

how do i sync my spotify acc with sonos not just syncing spotify but my actual acct so i will have access to all my libraries and playlists etc

I am not sure if anyone has the same problem.  I purchased my Move in the UK while i was living there and recently moved to New York. I am reading lots of post of the Move being incompatible with 5gHz routers from verizon. Interestingly though, I was able to set it up. Worked just fine, playing music and everything. My issue is with the google assistant. I’ve tried resetting the Move and adding the google assistant again, however, when I give commands, it’s saying that the speaker is not available. I can control the Move just fine with the app either from my ipad or my phone but would love to have that flexibility again of having to speak to it via google assistant. Any thoughts? Thanks!

Hello,I have a Sonos ARC + Sub mini and 2 Sonos One, everything works well.Now I want to add a Sonos One SL on the same “room” and it seems imposible…Also doesn’t work on TV. (only ARC + 2 one)So if I understand on TV, I can't add more speakers ?

I have repeatedly changed the sharing settings, firewall settings, etc and get it to work, but it fails the next time I try to use it and gives me the ACCESS IS DENIED error. Ive reset everything, twice. I have a Boost wired directly to the router. Any ideas/help is appreciated.

Hola, me gustaría preguntaros si se puede conectar un SUB de 3ª a dos sistemas diferentes en la misma habitación? En el mismo cuarto tengo una ARC con dos Ikea Nordisk con la TV, y aparte dos FIVE con los que escucho música. ¿Puedo unir el SUB a ambos sistemas y usarlo individualmente si escucho música con los FIVE, o con el sistema del ARC cuando veo la TV?

Hi, can I pair a sonos beam gen 1 with 2 era 100 speakers for a surround sound system? I know it can work with a gen 2 beam but didn't know if the gen 1 beam works as well with this setup.

Hi everyone,I have a problem with my Beam Gen2. I just got it 2 days ago and I’ve been trying to set it up with my LG TV but there is always some issue. It is connected through eArc HDMI port. This is present situation:PHONE: If I play music on Youtube music or Spotify (both premium versions for what it’s worth) through Sonos app it is ok.PHONE: If I use Youtube or Spotify app directly it won’t find speaker so it is not ok - sound is only on my phone.TV: If I play music through Spotify or Youtube TV app there is no sound at all. Actually there is sometimes intermittent sound for splits of second which comes and goes. So music video is there playing on my TV but sound is not there.Netflix is working fine except there is every now and then some short glitch in sound. I could live with this last thing cause I cannot be sure whether it is due to speaker or TV or Netflix or my internet connection, but the problem with TV is killing me.I’ve tried to reset (by holding that infinity button beh

Has anyone else experienced all of their speakers flashing orange and white?all was fine yesterday. (And for the past 2 years) but last night I noticed all of the speakers in my house flashing orange and whiteand in the app all of the speakers say “updating” it’s been this way for over an hour now 

Hi,I will be getting a second Five to create a stereo pair with my existing one and am looking for a couple of desk stands that would work with both speakers in the vertical position. Nearly all the ones I can see online are either floor stands or for use with the speaker in the horizontal position. Does anyone else also have their Fives set up vertically and use stands?Many thanks for your help,Joe

Hi all, Thanks in advance for any help you can offer. I’ve seen another post that never got resolved, so hoping to finally nail this one. The setup is simple. Sonos amp connected to two speakers (working perfectly), and a sub RCA line which is split into two RCA going into a FOSI subwoofer amp. I don’t know why, but the Sonos AMP is just not passing a signal to the FOSI. I can confirm that everyting from FOSI to the sub is working correctly, as if I play music via bluetooth to the FOSI (it is a BT receiver as well) the sub functions well. I have confirmed that when trying to use the Sonos AMP I have the FOSI set to the connected inputs and not BT, so it’s not that.  So…. any ideas? Oh, and I turned on the SUB option in the Sonos App, so it should be functioning properly.  Thanks so much for any thoughts. 

Hello, O have connected my pro-ject turntable though my Pro-ject phono box s2 (pre amp) with my Sonos Connect (audio line in). I hear a continue streaming steinh crackle. I have tried everything but no solution. Not with other cables. Not with other Sonos speaker in the network. Not with other device on line in. Streaming Spotify does work fine but the line in gives problems. I also have the same crackle when I just have cables in the Connect and not in the pre-amp

Hi is Sonos playbar compatible with the sub mini

I have a customer with approx 11 sonos amps, play bar, arc, subs etc. Frequently, he gets a message that the song cannot be played. All of the devices show online and he has to reboot the network for it to correct itself. He is in Canada using Cogeco fibe as his ISP. Has anyone seen this before? Any help would be appreciated.

Edit: please don’t mind the last part of the title.So I have the following room (two options below): Given that I want to use the room for cinema and mainly spatial music using the minimum space possible:Do I need the most potent sub, speakers and soundbar? Do you think the soundbar should face the end of the room, or is it the same for sound quality if it faces the other (open) end? Finally, where do you think the rear speakers and sub should be placed? 

I currently only have one Sonos beam & had a couple of questions regarding streaming music.Is there a rule of thumb on how much data streaming music will use per hour? When I add a satellite (or more), will they all share that one data stream, assuming they’re all synchronized to play the same thing? Are any of the streaming services better than others in terms of bit rate, or is that even an option?thanks!

I have a Ray and a Sonos One and wondered if the One can be used as surround (ish) sound with the Ray.  This would be for tv playback mainly.   I’m getting a new Era 100 for my home office and want to make use of the One.