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Cant set up sonos roam sl

  • 26 December 2023
  • 1 reply
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J

I can’t set up Sonos Roam SL. When I go on to Sonos app, I have tried clicking both set up new system and join existing system. Both options result in dead ends.  If you pick set up new system, the app opens with Account and System greyed out and no more options you can pick, with a message saying “join nearby Sonos system Continue”. If you pick join existing system and then join that networks, it’s says there are devices in this system that use S1, and makes you go to s1 app, from which app you can’t set up new app.

 

It’s infuriating that you even have to use an app and that the app doesn’t work. 

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Best answer by Ken_Griffiths 26 December 2023, 20:30

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Ken_Griffiths

You haven’t mentioned it, but do you have an existing S1 Sonos system? If so, just temporarily power down those S1 devices and setup a new S2 system with the Roam SL and then go on from there.

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