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Sonos playbase droppint audio from vinyl

  • 27 December 2023
  • 1 reply
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I have a Sonos play base + 2 play 1s under one room, and then a separate set of move speakers. I have a project audio turntable that is connected to a Sonos port to stream vinyl. 

Recently I have been experiencing significant cutout issues with the playbase. The audio will drop for up to 10 seconds before resuming. If I am streaming to both the play base and the move speakers, the audio only cuts out on the play base, so I know it’s not the port causing the issue. But it is making listening to records impossible. 
 

has anyone experienced this? The device is about 6 years old so I’m unsure if it’s reached end of life, but I experience zero Audio issues when watching Apple TV with it. 

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Best answer by Stanley_4 27 December 2023, 07:15

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Stanley_4
Userlevel 7
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You could check for WiFi issues (it has the oldest radio) and if that doesn’t solve things wait for the glitch, submit a diagnostic and call Sonos support with the number it gives you.

https://support.sonos.com/en-us/article/improve-your-sonos-products-wifi-connection

 

Shouldn’t be too old, others here are not reporting issues.

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