Answered

charging issues

  • 27 December 2023
  • 3 replies
  • 28 views
C

I had my speaker in storage for about a year and now I can't seem to get it to charge since 

icon

Best answer by Airgetlam 27 December 2023, 19:13

View original
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

3 replies

Airgetlam

What kind of Sonos speaker? Rather than the inductive charging, have you wired the power directly into the USB C port? What device are you using to provide it power, what voltage and amps does it put out? Have you tried to call Sonos Support directly to discuss it?

Bruce
C

This is the speaker.  When I hook up the USB I get nothing.  On the ring I just get a flashing red light

 

Airgetlam

Then I would either wait a couple of hours, and see if that red flashing light goes away (allow the battery to charge some), or call Sonos Support directly to discuss it.

I note that you haven’t indicated what charger you’ve got connected. Is it the Sonos wall plug, or are you using something else?

Bruce
Terms & ConditionsCookie settings