Skip to main content
Contributor I
December 27, 2023
Answered

charging issues

I had my speaker in storage for about a year and now I can't seem to get it to charge since 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Airgetlam
AirgetlamAnswer
December 27, 2023

Then I would either wait a couple of hours, and see if that red flashing light goes away (allow the battery to charge some), or call Sonos Support directly to discuss it.

I note that you haven’t indicated what charger you’ve got connected. Is it the Sonos wall plug, or are you using something else?

Bruce

3 replies

Airgetlam
December 27, 2023

What kind of Sonos speaker? Rather than the inductive charging, have you wired the power directly into the USB C port? What device are you using to provide it power, what voltage and amps does it put out? Have you tried to call Sonos Support directly to discuss it?

Bruce
Casper102Author
Contributor I
December 27, 2023

This is the speaker.  When I hook up the USB I get nothing.  On the ring I just get a flashing red light

 

Airgetlam
AirgetlamAnswer
December 27, 2023

Then I would either wait a couple of hours, and see if that red flashing light goes away (allow the battery to charge some), or call Sonos Support directly to discuss it.

I note that you haven’t indicated what charger you’ve got connected. Is it the Sonos wall plug, or are you using something else?

Bruce