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Apple recently released the option to ‘Favourite’ a song, whilst I can see Favourite Songs in Apple’s Playlists in the SONOS app, when I open it, I just get the notification that ‘No selections are available’

I had posted earlier about connecting my vintage record player to Sonos and was given the exact information I needed and was able to get that done. Now that I have done this I notice the speaker volume is not terribly high like if I were just streaming music to my speakers and not going through the connect. I was wondering if I could add something to my system to give more volume? would I add an amp or something else?Again, not terribly savvy with this stuff and any help would be appreciated.

Hello.I would like to know how the Playbase 1 are connected to a Fire TV without using optical cable. I can't connect it.Thank you

Hi! I recently bought a pair of Era 300’s to have Dolby Atmos compatible home theater. I added them to the system but I’m not sure if everything is okay.I have:-Beam (Gen 2)-Sub Mini-2x Era 300 I’m using an Apple TV 4K with LG OLED55CX3LA. The Apple TV is connected via HDMI to the LG TV, then the LG is connected to the Beam via HDMI as well with the eARC slot. The Beam and the Sub mini are using the SonosNet, the Eras are on the Wi-Fi.On the LG the HDMI input sound format is Bitstream, the output is set to passthrough, eARC is enabled, Digital TV sound is set to Auto. The Apple TV is set to Atmos. When I’m using the AppleMusic, I can get Dolby Atmos with the suitable tracks, but when I’m using a streaming service like Disney+, Netflix, SkyShowtime I only get Dolby Multichannel 5.1. I have the biggest subscription on Netflix. When I’m using the streaming services the Eras barely make some sound, when I turned the the lvl up in the Sonos App, the dialogues were barely understandable and

Hello, I would like to use a Sonos speaker to control my home automation with home assistant, without using Google home or Alexa. But being able to use these but not for my home automation, only for information, weather...I was directed by the Bard AI to the Sonos One 2nd generation, but it is no longer sold.Can you direct me to a reference that can:- control my Home-Assistant home automation- Be compatible with Google home and AlexaThanks for your help.

Projector is located at the rear of the room, Roku and connection to Sonos Arc at the front of the room with an Arcana switch in between but also at the front of the room. Would like to locate the gear elsewhere other than the front of the room next to the screen but need a cable longer than the one provided by Sonos - probably less than 15’. The folks at HD Fury recommend the Zeskit Maya for the video cable but don’t make Sonos audio cable recommendations. Thoughts from the Sonos Community?

Hi GuysI have an LG TV 55 inch with 3 HDMI connections plus a further HDMI ARC/eARC.The Sonos Beam Gen2 is connected eARC.For the moment everything is working as expected.[Netflix / Amazon / Disney+ are running from APPS on the TV] They each provided a version of surround sound✓I also have a Set Top Box for streaming channels. This box needs to be replaced as it's old now.I'm hoping to replace it with a FireStick 4K that accommodates a version of Dolby Atmos.I also want to connect a Blu-Ray player that takes advantage of the Sonos Dolby Atmos Sound.Can you advise me as to the best way to firstly connect the FireStick?Secondly can you also advise on collecting a Blu-Ray Player?I'm not a very technical guy!Kind RegardsPadraig 

I can play music from my IPhone (purchased music via Airplay and also radio and Amazon however the Sonos App will NOT saved it to the Queue playlist.Keeps coming with an ERROR  unable to add to queue. I don’t even get any options.Normally you can click on the tab right hand side for options;Add Song to my SonosAdd to Sonos Playlist play now play nextetcI have reset the App several times and my IOS is up to date. So not sure why!!Does any one have a solution please.Thank you         

I have a Gen 1 Beam + Gen 1 subwoofer connected to an older Vizio tv through the Toslink adapter to HDMI. It has worked fine for some years, but lately audio has some intermittent stuttering when we watch tv (via a Roku streaming stick). Unsure of the cause but wondering if somehow we had jerked the Toslink cable, I replaced the adapter, but I’m still seeing the same issue. The tv’s digital audio output is Stereo PCM. I’m worried that there’s damage to the tv’s Toslink port, but I can’t prove that. The HDMI cable we’re using is the one that came with the Beam. About the Beam:Sonos OS: S2Version: 15.11 (build 76247270)Hardware Version: 1.23.1.11-1.2Series ID: A101About the Sub:Sonos OS: S2Version: 15.11 (build 76247270)Hardware Version: 1.8.2.4-1.0Series ID: A100About the TV:Vizio model XVT473SVVersion: VIZIO_C7.0.1.0-S 

Connect Amp OS2. Sound cuts out. Hard reset ( unplug/ replug) corrects it for about 24 hours and then starts dropping sound again. It is not an issue with wire connections since it happens using Alexa also. Could the amp be bad?

I hope you can help I have beam2 and two rear Era 100 all connected via WiFi.  Playing music is perfect but when watching tv through sky the sound on the system has a distortion to it, almost like a squelch to it.im really desperate and am thinking could it be my WiFi or is there something else I am missing?  Please help!

for some reason, my remote that controlled the volume on my Playbar and sub stop working. 

I have two sonos systems. One S2 and one S1. The S2 has some boxes and the S1 only has an old Sonos connect which is connected to a turntable and an old play 3. This worked fine, but during the holidays the Connect disconnected from the S1 System and I can’t reconnect it.Here are the steps I am taking:Reset the S1 app Go to the start screen where I can decided between new system or connect to an existing one. I choose new system.(Connect to existing system only finds the S2) Unpower the Connect Plug it in again and old Mute until the LED flashes green check that the ethernet port at the back is blinking green Log in in the app and say that I want to connect a boost(I also tried it with product but it is just more steps and I end up with the same problem) I press the two buttons on the Connect The S1 App finds the Connect I say I want to connect with the Connect Wait about 5 seconds S1 App says DONE, Connected to your Sonos system … I press done, but get thrown back to the start screen(

In the past few weeks the vocal track of Dolby Digital 5.1 sound has been only coming out (loudly) of the left rear surround speaker of a Sonos Arc System.  No voices come from the Sonos Arc, but it sounds like surround speaker sounds are coming from the Arc.  So shows in DD 5.1 are basically unlistenable.My system: 1) Sonos Arc/Sub/2 Sonos One surrounds, 2) LG CX  77 TV, 3) Apple TV 4K 3rd genI stumbled upon a fix, which is to toggle eARC off and back on again on the LG CX.  After than sound comes from the Arc, but eventually this has be redone (see below). Why is this happening and is there a better fix? This is a new problem that started a few weeks ago.Further details:To play DD 5.1, I have to explicitly set Apple TV’s audio format to DD 5.1 because when you set it to “Auto, Atmos Available” you get Multichannel PCM 5.1 which sounds bad.  This is a known limitation of Apple TV (https://en.community.sonos.com/home-theater-228993/apple-tv-unable-to-switch-dolby-formatting-with-arc-68

Hi All, Thank you in advance. I am trying to get Sonos app to authorize Sirius XM account.  when I go through the process to add a service on the Sonos app,  it opens the Sirius website and asks me to log into the Canadian site, which I do with not issues.  I get into the Sirius account, then nothing.  it asks me to log into the Sirius App, which I do without any issues,  It does not go back to Sonos app saying that Sirius is authorized. Can someone please advise on what I am doing wrong?  Thanks so much 

I have an Argon Audio TT turntable and it has worked fine for a while, but when I decided to switch over to a Sonos setup, it didn't respond well to that.When I connect the turntable up to my Era 100. It gives me a lot of static and barely any sound from my LP.The turntable does have a RIIA preamp and I've tried it on a non Sonos speaker and it works fine.I have also tried on my Sonos move 2 and it behaves the same as the other one.I don't know what to do here.

Hello, I’m trying to get to the bottom of an issue with one of my players dropping out audio, all others are perfect.Short Q: I have a Connect that is wired to a network switch and has frequent drop outs - can it choose to use wireless even though it has an ethernet cable in the back of it? Long Q:Sonos system made up of:Port - WiredConnect - WiredPlay 1 stereo Pair - WiredPlay 1 - Wired 2 x Play 1 - Not Wired No changes to my system for a few years, the last change I made was to replace an older ZP90 with a Port when S2 happened. Everything has been happy until the last couple of months, the Connect has been suffering drop outs - sometimes a second or 2 which it recovers from, sometimes it won’t even start.I’ve been on to Sonos support a couple of times and they have changed the WiFi channel on the Sonos system and changed the channel on my Virgin Hub 3 and turned off Auto Channel. This hasn’t fixed it (maybe it has helped, but hard to be sure as it’s an intermittent issue) and I have

Good evening, I have been reading many many threads, but I now need to try and get help, as nothing seems to work.i have a sky router and from that I have an amplifi router which creates its own WiFi network, as I need to get coverage which sky can’t in the house.since i have set this up in December my 2 play ones, 3 x play 3’s and Beam all lose connection throughout the day.i have the beam hardwired into the amplifi routerBefore connecting to sonosnet I tried  all of the speakers on  WiFi and gave each Sonos a static up address. that didn’t help so set up sonosnetbut everyday at some point during the day the app doesn’t recognise the system and I have reboot the amplifi router, and power on and then off all the speakers.all the settings on the amplifi are switched to non auto so there is no clash with 2.4 or 5GHz Sonosnet is set to channel 11 and router is set to 6 all speaks show WM:0, even the dash board on the amplifi app shows all speakers as being wired.i just don’t get why at ce

I am unable to play my Spotify playlist. Prompt is  unable to add songs to the Que. I can play Pandora and other streaming services. Any suggestions? 

Hi there, i recently bought 26 sonos ERA 100. i will need to connect them all together. im not sure on the limitations of this? if i can have them all in one group/room and just link them together so they share the same feed? or if i can have them all individually. all speakers can be mono feed. i read somewhere that 32 sonos one speakers can be in one system. so im hoping its the same for the ERA 100.

The Sonos one plays static over everything I try to play through it. The actual music is very dull and the static is as loud as I would think the music should be. Is this a fixable thing?

Looking for a solution to Sonos cutting in and out. I’m an IT guy with multiple sonos connects hardwired to a solid enterprise grade home network. Tried starting over with factory reset for my Sonos Connects and Five. Worked for a while but much to my dismay, cutouts once again. Happens on XM and Spotify which are my main sources, both of which work perfectly well via desktop and phone apps. Sonos not so much.  Very frustrating, especially since there is no diagnostic capability to help trouble shoot this mess. Have been a Sonos user for 5+ years with no issues. Lots of posts on this issue, any magical advise on this issue. 

Bonjour, Mon système actuel est composé d'une play5 et d'une paire de play 1.Je veux rajouter une platine vinyle équipée d'un preampli et qui fait Bluetooth. Puis-je utiliser le Bluetooth ou est-ce que je suis obligé de la brancher sur ma play 5 ?Merci 

Bonjour,depuis quelques temps, la radio que j’écoute (sans pub, FIP) avait de la publicité au démarrage sur les enceintes par TuneIn.C’est très désagréable de se faire réveiller par de la pub alors que l’on fait en sorte de ne pas en avoir.J’ai donc opté pour d’autres  applis prévues avec Sonos. J’ai donc pris Radio.net mais quelques temps après cela l’a aussi fait. J’ai dernièrement essayé par myTunerRadio, et là aussi. Et je pensais avoir trouvé en mettant FIp dans mes favoris radio de l’appli sonosradio hé bien non, ce matin des pubs.Bref, que faut-il pour ne pas avoir de pubs au démarrage de Sonos si l’on veut écouter la radio? Google Translate:Good morning,For some time now, the radio I listen to (ad-free, FIP) had advertising when it started on the speakers via TuneIn.It's very unpleasant to be woken up by advertising when you make sure not to have any.So I opted for other apps provided with Sonos. So I took Radio.net but some time later it did too. I recently tried myTunerRadio,

My sonos system is not updating my music library properly. I do the whole "manage library" thing as I have done for years and it does not add new songs or music folders from my iTunes.