Skip to main content
Answered

crackling sonos ray

  • January 30, 2024
  • 1 reply
  • 351 views
C

Hi,
 

I recently purchased the Sony Ray and on occasions we get breaks in sound and crackling for two or three seconds on our Sonos ray and connected Sonos 1.

 

 We have checked optical lead connections and seem to be ok.

 

Any suggestions would greatly appreciated 

 

Best answer by nik9669a

Does it only happen on tv input, or when streaming music too?

Either way, a few minutes after it next happens generate a diagnostics report and contact Sonos support. 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

N
Forum|alt.badge.img+19
  • nik9669a
  • Senior Virtuoso
  • Answer
  • January 30, 2024

Does it only happen on tv input, or when streaming music too?

Either way, a few minutes after it next happens generate a diagnostics report and contact Sonos support. 

Airgetlam
Schlumpf
C
Terms & ConditionsCookie settingsAccessibility statement