Hi Everyone,
When I add a product and it finds my system (new model amp (low profile black amp)), when I add it to the WiFi it comes back with an error message saying “There was a problem connecting your Sonos Amp to (my network name)”. I have tried connecting the amp to 1) my router, 2) my wifi extender. The sonos item wouldn’t connect to either but just gave me this error message.
Any advice on what to do? This issue started when I got a new router. I haven’t been able to connect it. For what it’s worth my router is an Asus.
Best answer by speeddeacon
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