Portable speakers

I just purchased a refurbished Sonos Move from the Sonos online shop. the product doesn't work: I followed the instructions, placed Move on the charging base but nothing happens, no light, it doesn't turn on, nothing works. I tried several times to press the power button long and briefly but nothing happens. any idea what it could be?

HelloReceived my two Move 2’s today...really excited to finally have them. I sold my two previous Moves but didn’t realize how much I’d miss them until they were gone. I used the Moves in my office to listen to music or when I wanted to listen without disturbing the wife. Here are my impressions thus far…UnboxingThe experience was on par with unboxing an Apple product. Clean and Simple. One pull tab and you’re in. Very eco-friendly. I’m really digging the Olive color as it really looks cool. A nice change from my original black Moves (and/or the white). Both Move 2’s arrived with 31% battery charge.SetupPlug in the Charging Ring Set the Move 2 on the charging ring Open the Sonos app Follow the animations The entire process took approximately 7-10 minutes from start to finish including acquiring my network, update and enabling Alexa.SoundOne Move 2 is definitely an improved sound over the original Move. The two outward angled tweeters present a much wider sound stage vs the downward fac

I've owned this unit roughly 18 - 24 months (one of a pair). I turned it on today after sitting unused for 2-3 weeks.When I first plug the charging cable in I get a rapid blinking red light followed by solid orange light that remains lit. Sonos S2 said the 'battery was depleted'. Is this a battery issue?Should I get the replacement kit or is it now just a $400 hunk of junk?Thanks for any advice.

I changed my wifi password this morning, and went through each of my devices to ensure they were updated with the new password. My Sonos Move is proving to be the only device giving me any sort of headache.I went through the process of changing the network password on the Sonos app. My speaker made the chiming noise, my app prompted me to enter the new password, I ensured the password was correct, but every time I get to the last step, I get an error saying “There was a problem connecting your Sonos Move to [insert wifi name]”. When I click on ‘More Information’, I am being instructed to change my router settings. This is the same router my speaker has been on for a year, and I haven’t changed any settings. The only thing that has changed is my wifi password.What am I doing wrong?  

It’s funny how coincidences occur….In a recent thread regarding the Sonos Move 2 one participant indicated that they were disappointed in the fact that the cloth bag included with the original Move is no longer part of the packaging with the Move 2. I commented that Sonos like many companies are moving toward a more environmental friendly packaging concept with the use of recycleded materials and eliminating packing contents deemed unnecessary (i.e the cloth bag for the Move). Another member commented how they had made use of the cloth bag with the original Move and felt it was a “climate friendly part of the boxing since it’s the only thing that could really be reused”.Well, the question(s) of the cloth bag being useful for packaging, other uses  or not; may soon be answered in the Sonos Live Q&A on September 28, 2023_11am PDT (10am MDT / 9am CDT / 8am EDT)  regarding Sonos’ packaging unboxing experience and sustainable approach to design. If you opted to receive email communicati

It’s 11:01PM CST, September 18, 2023I pre-ordered my Sonos Move 2’s on September 7th. My order status shows as “Allocated”. Just curious if anyone who pre-ordered the Move 2 has seen their order status change to “Shipped” or are you one of the lucky one’s who may have received theirs 😊. Currently the Sonos website shows no restriction on shipping for any color of the Move 2 and placing an order shows each product (color) as “in stock”Please indicate the date of your pre-order and current order status; if you choose to reply. As a side note I did receive two of my Era 300’s on the day the pre-order shipping was to start which meant Sonos started shipping prior to the published pre-order ship date. I’ll update this post when I receive mine.

Hello my Sonos Move (1st gen.) stopped showing up on in my Airplay menu on my apple decices.The Sonos app is also no longer able to connect to it.All of the buttons are unresponsive as well…I tried switching it in to bluethoot but it doesn’t react when I press the button.I tried powering it down but this also doesn’t work even if I hold the power button for a long time.It seems to be turned on becaus it is on the charger and the light indicators are on.

I bought a Sonos Roam and the first  spotify album I played on it was fine. But after I’d linked Sonos to Spotify my phone started seemingly getting out of sync with the speaker. What happens is this: Start album on spotify The current time of the first track gets out of sync with the speaker, so it displays the wrong playing time in both the app and in iOS UI. Next track plays ok but the current song is still set to the first track with the current time being the end of that track At the end of the second track the music stops altogether, despite there being more tracks queued to play I’ve tried killing both apps but the issue persists. I’ve only just got this speaker and it has never worked correctly for more than an hour so I’m not very happy. I performed diagnostics after the issue occurred. My home network uses boosters and is very fast vodafone 5Ghz, I just clocked it at 300Mbps.Diagnostic number: 1167079518

Hi there,I posted about a month ago that my Roam was losing contact with my Sonos system and finally it wouldn’t connect at all. I was given a few things to try, like resetting, recharging etc. All I get from it when I try to recharge it is the orange light. When it was sitting on the wireless recharger there wasn’t any light that came on. So I used the original cable with a wall charger and I got the orange light. The button on the Roam doesn’t do anything. Right from day one that button seemed really shallow. Almost flush with the body of the speaker. And when I first got it I felt like I was pressing the button too much. But I think I used it for about a year and I kept it on the wireless charger in my bedroom. In the summertime I’d put it in the top of my backpack and take it outside. I’m in a wheelchair and the backpack is on the back of my chair. I’d take it outside on my patio and I usually wander around my big yard, picking weeds or working on the garden. Or I’d just sit back a

Sooo Frustrated; Plz Help?Sonos Roam stopped playing sound..While I could connect/disconnect, & speaker would make connection sounds- no music nor media would play..Checked Bluetooth device settings connection on phone= Everything correct & ph said connected/playing sound thru speaker..(It wasn't)1st tried to turn off & on=Reconnected/Disconnect sounds, but still no sound thru speaker..I unpaired on phone, disconnected from powersourse, turned speaker off & on=Wht light blinking, but Bluetooth Scan could no longer find speaker..*I completed factory reset.. etc.I'd turn it on, white light would blink, then eventually green light blink & stay blinking*Held down power for 2secs to put into pairing, but could Not get into pairing mode??(No blue blinking light)..Tried to hold down power for 5secs & wait for "chime"= Sonos no longer makes ANY sounds @ All..Although appears to still shutdown after 5secs..Tried Factory reset again, tried everything I can think or find,

The volume of the Move is very low. I can't increase it. It used to be twice as loud. I use it with iPnone and iPad. Moderator edit: changed “Move One” to “Move” to avoid confusion (Move or One?)

Moved to new house, new wifi.  Settings has top 3 options (including “system” grayed out).  Says “unable to connect to Sonos let’s fix it” and “use sonos roam on new network”.  I’ve tried both of these options and followed the instructions.  Eventually they both say: “Sonos not found. Make sure you're signed in and your mobile device is connected to the internet and on the same WiFi as Sonos.”  All of that is accurate except sonos is obv not on the same wifi as my phone — that’s precisely the point I’m trying to resolve, so I don’t really understand that error message.  Have spent over an hour on this and have computer science background; not sure what I’m missing here. help please, and thank you so much in advance!! 

If the move2 can support a line in, can I use it to connect a preamplified turntable and hear the music on the rest of my Sonos system?

I’ve seen a number of posts related to this but am not sure they address my situation. I have a pretty straightforward system with three Connect :Amps ( 3 zones). All hardwired. 6 years old. About two months ago, sound started cutting out/ in when playing music but not tv through line in. Any suggestions? Thanks 

My new Roam doesn’t make any sound. The app says it’s connected, and when I play a song, the small gif of playing music (in the app) indicates music is playing (it actually is if I add another speaker) but on its own, the roam is silent. The lights are on, it has 25% charge, but it just doesn’t play. It’s on the same network as all my other speakers. Any ideas please? Thanks 

Is there a way for my Sonos iOS app to send notification alerts when the Roam or Move battery is at 50%, 25%, 10% or even just ‘low battery’?

Sonos move is not bluetooth pairing . Blue light is flashing but sonos device is not detecteble in any of my device. Kindly assist

My Roam just arbitrarily stopped playing music. Bluetooth shows paired with my iPhone. Battery is at 95%. Turned off/on my iPhone and Bluetooth and still nothing. 

I designed and 3D printed a mount to support the Move on the beach.  It securely holds the speaker on a section of PVC pipe above the sand/ground.  The speaker is easily removed/installed.  If anyone is interested reach out to me on reddit: https://reddit.com/r/sonos/s/N7xuJF2A5l  

Why does my move keep disappearing off my app ? Also have to factory re set to bring it back.My move also drops in & out of music.It's not moved when this happens. 

I own 10 sonos models all new generations and this is by far the worst product I’ve ever purchased from any electronics company. Battery is dead after 13 months of purchase. WTF sonos!! You offer no options to replace faulty batteries and warranty isn’t covered after 1 year. I’ve had a Bose sounding Bluetooth speaker for  over 6 years and that’s still going strong. In my opinion; When it comes to product quality for the roam; well what can I say other than this has been the biggest company disappointment for me and I would never, and I’ll repeat; I would NEVER buy a Bluetooth speaker again from Sonos. Ever!!! This product really sucks.  I assume the SL roam Will have the same issue in the long run. Therefore,  I would never risk spending my hard working money on buying another even if I was offered  a 50% off from the company. That says a lot!  Buyer beware; this is a common issues and I would pass on this speaker if you’re considering it as a purchase. Everyone should report this purc

I just got two sonos move to add my the sonos ray and the sub mini….the sound is terrible, it keep dropping outit interrupt all the time…i have to setup the sound of my moves lower than the ray+sub mini….is it normal?i wish i could return em and get the moves 2 but its been 2 months alreadyi cant even charge the speakers with my MacBook pro,chargerim very mad…..i need help with hte sound cuts

I’ve now had two Sonos Roams and both have died on me (i.e. refuse to switch on) after less than 1.5 years. There is obviously a defect with this product as I see a lot of others have the same problem. I’d like to hear from anyone who literally has been using a Roam for >1.5 years successfully. Or are you someone who has been using a Roam only to have it die on you <1.5 years?

Sonos roam wireless charger not charging 

Hi!!I bought a Sonos Roam S2, i downloaded the Sonos App and i followed the steps for register the device, but i’m looping between register the device and factory reset.For some reason while is connecting to Wifi network the Sonos App says something like “connection lost to sonos”, and i try connect again, the device appears connected to the network BUT the app tells me “"your sonos system must be factory reset before you can register it to a new account”, and here begins the loop. I dont know what happens. Please help with this issue. Thanks,