Answered

2x Dead Roam Disposable Speakers

  • 10 October 2023
  • 2 replies
  • 124 views

2x dead roam speakers 14 mos/ 17mos use.  The china 18650 batteries are junk.  I guess the battery module is smart enough not to overcharge these lithium batteries to a thermal runaway condition and burn down the house.  Never buy these speakers, knowing they are disposable same as the cheaper ones.

Good job on battery control module, no lithium battery fires reported yet!!

icon

Best answer by Jamie A 11 October 2023, 12:26

View original

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

Userlevel 7
Badge +15

Hi @jsrmonster, welcome to the Sonos Community!

I’m sorry to hear that you are experiencing issues with your Sonos Roams. If you haven't already, then I would recommend you reach out to our support team as I’ve had a look in the system and I don’t see any cases under the email on your community profile.

I am sure when the batteries get below a threshold voltage the software in the battery control module will lock-out the charging circuit for safety.