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Voice control and smart home

The place to discuss and get tips on voice control and smart home devices on Sonos. Which voice commands can I use? How does it work? Get your integration and Sonos related answers here.

4793 Topics
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Nicodemous55Avid Contributor I
posted in Google Assistant and Sonos
Is your Sonos Speaker not connecting to the Google Assistant?

Let me see if I can help you out!First Check these previous thread's!* https://en.community.sonos.com/google-assistant-and-sonos-229109/sonos-move-can-t-connect-to-google-assistant-6853347#comments* https://en.community.sonos.com/google-assistant-and-sonos-229109/sonos-move-can-t-connect-to-google-assistant-device-not-found-6880804Did they help you out?* If YES Awesome, enjoy you voice assisted speaker! 😎* If NO and you have previously had your device connected before to the Google Assistant lets try this next step!First go to your google home app>click the gear icon (after the page should read "home settings" )>Works with google> Reconnect account and follows steps(You may see a device connect and add to your sonos device count )If Reconnect account doesn't work try Unlink account and follow steps* Now go back to the Sonos app and try to connect the Google Assistant again and you should be good to go! 

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Sotiris C.
1 year ago
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Simon_140Enthusiast I
asked in Amazon Alexa and Sonos
Alexa on Arc goes quiet for too long after asking a question

I have an Arc set up with two One surrounds and not long ago (I can’t pinpoint exactly when) it started taking at least ten seconds for the volume to go back up after asking Alexa something and the answer finishing, or if it thinks it hears the wake word it will stay quiet for far too long. Any ideas would be much appreciated, as it’s really annoying. I don’t have ‘follow-up mode’ enabled as it’s ‘disabled when using Wi-Fi connected speaker’ according to the Alexa app.

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Sotiris C.
1 year ago
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SiggygymContributor I
asked in Amazon Alexa and Sonos
voice assistant cannot play music when prompted

Recently taken my somos roam away and connected to the holiday home wifi. Worked ok to start with but now Alexa won’t play music when prompted. Alexa works and searches as expected but for some reason music cannot be triggered. I have to do it manually via the sonos App. I tried re-authorising the music services, reinstalled Amazon music, but still nothing. Is very strange. Any ideas? 

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Corry P
1 year ago
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DJRKMContributor I
asked in Amazon Alexa and Sonos
Alexa does not respond on both speakers

I have one Sonos One and another SL in my room set up as a stereo pair. If I ask the ONE a question is it possible it responds from the speakers of both the ONE and ONE SL? so if I ask a question alexa only responds from the speaker of the ONE. Can I make it answer my question on the both speakers???

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Corry P
1 year ago
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Alpha NeuronAvid Contributor III
posted in Amazon Alexa and Sonos
sonos beam and alexa turn on turn off issues

throughout the last couple of years I have had variable success with whether or not alexa turns off the tv. now its variable success whether or not alexa turns on the tv. switching hdmi to the non-arc port is what allowed alexa to turn off the tv. BUT that annowing sign saying your audio device is not in the arc hdmi port would intermittently show up despite pressing ok or just leaving it alone. Samsung TV. switching the hdmi port bact to the arc port now “confused” the tv and so variable whether or not alexa can turn on or turn off the tv… SONOS, please address and create appropriate update. what does the community think? thanks

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AjTrek1
1 year ago
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Dbradley55Contributor I
asked in Amazon Alexa and Sonos
Sonos and echo dot

I am using Alexa on an echo dot and it plays music through my Sonos One gen2. Is the echo device superfluous here? Which device is actually converting the digital music stream to analogue (I presume that the Sonos has the superior DAC). Thanks.

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Ken_Griffiths
1 year ago
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LarsSContributor I
asked in Google Assistant and Sonos
Setup Google Assistant, Guide-video not matching app, not working

When trying to follow the Google Assistant setup guid and the small gif showing how th app should look, the “Add Google Assistant” button is not present in the app while it shows in the clip. When following the, I don't get past the guide page in the app telling me to install the app, login in and adding my Sonos and my Music services.My Sonos devices has been added in the Google Assistant app, and the music service as well without any issues. The Google App just reports that it cannot find my units. Does an updated point-by-point guide exist that actually matches the Sonos app(and maybe even also the Google Assistant app?

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106rallye
1 year ago
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NichoWContributor I
posted in Amazon Alexa and Sonos
Problem using Arc with Alexa

I have a Beam upstairs and an Arc downstairs. The Beam works fine with Alexa ( although have an Amazon fire stick close by the Beam, and I wonder if it’s that which is responding?! - this is connected to the tv, and so is the Beam). but with the Arc Alexa keeps replying - “first enable skill for Arc in Alexa app” .. which is already enabled but I’ve tried disabling it and re-enabling it, but then Alexa says it can’t find devices. I’ve been able to control the Arc via Sonos app, playing Amazon Music, but Alexa won’t work. Can anyone help with this? I’m very confused!

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O
1 year ago
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LNKContributor II
asked in Google Assistant and Sonos
Google Assistant random activation

Have my ARC connected to my LG CX.The assistant will sometimes activate during movies and random TV without me saying “hey google”.No words or sounds come close to “hey google” or “okay google” when the assistant activates.Anyone noticed this or have any suggestions?Thanks.

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1 year ago
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kmmccormContributor I
asked in Amazon Alexa and Sonos
Era 100 - “There was a problem adding Alexa”

Has anyone else had issues setting up Alexa on their Era 100? I have a One with Alexa enabled but when I try to add Alexa to my 100 I get a “There was a problem adding Alexa” error after clicking the “Sign in to Amazon” button. I have logged out of and back into the Amazon Alexa app, and disabled/re-enabled the Sonos skill in that app. 

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Corry P
1 year ago
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User81578Contributor I
asked in Google Assistant and Sonos
Brand new Sonos Roam won't play radio stations via google assistant

Hi all, hoping for some help. Just set up a Roam and authorised the google assistant etc. However, when I try to use the voice function to play a radio station, I.e. Radio 2, TALKsport I get the message “sorry I can’t find what you asked for”. Probably an easy fix so hoping this can be sorted fairly quickly. Thanks

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Jamie A
1 year ago
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AaronWaguespackContributor I
posted in Amazon Alexa and Sonos
Can’t get Alexa Announcements to work on my new Sonos One

Bought a Sonos One and connected it to my old 2x Sonos plays.I did this to set up Alexa routines for my daughter.While I have been able to get music to play out the speakers from a routine,I cannot get it to do an Announcement through any of the speakers from a routine.When I press play on the routine it says “Now playing you routine” but no sound is played.I have reset the speaker, removed the Alexa app, re installed it re connected it to the Sonos app but it still did not work.There is a post on the Sonos community talking about this from a couple of months ago but it seems like it is working for some and not others.I was hoping someone here might have some thoughts on getting this to work.

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Corry P
1 year ago
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mhutchzEnthusiast I
asked in Amazon Alexa and Sonos
Does Sonos app update 15.2 break your system?

Alexa on Beam v1 is broken after the 15.2 update.  Fed up. Every update destroys my system. How about you?

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1 year ago
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Rwhitaker51Contributor I
asked in Amazon Alexa and Sonos
Alexa

I’ve connected Alexa and Alexa speaks through my Beam. Yet when I ask Alexa to play my music it says I need to connect. 

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Ken_Griffiths
1 year ago
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Doug AmesHeadliner I
asked in Google Assistant and Sonos
Google Assistant new bug with "personal results"

Two days ago my long-standing Google Assistant “Good morning” routine on the Sonos One started telling me that it couldn’t do “that” unless personal results was enabled in Google Assistant for this speaker. I tested and found that it’s referring to the “tell me my reminders” command in the routine. The Google Home app doesn’t offer the “personal results” setting for Sonos speakers, but there is an “enable personal results” setting under Google Assistant settings in the Sonos app, and it was correctly set to enable. But apparently it has stopped working. I checked another non-Sonos speaker that has Google Assistant, and it’s also affected by the same new bug - it has the “personal results” setting enabled, and it no longer works. The “personal results” setting continues to work correctly for Google Home speakers. Google has obviously made a change that kills personal results for all non-Google speakers, either deliberately or as an accidental bug.

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D
1 year ago
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EriksatieAvid Contributor I
posted in Amazon Alexa and Sonos
Announcement routine with Alexa not working

I have two Sonos speakers with Alexa (beam and one gen2).I've created a routine with an announcement to be played on all the speakers at a certain time, but it is not working. also testing the routine is not making any announcement. If a do a manual announcement it is working correctly. I have seen other threads about this problem but I haven’t find a solution.

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1 year ago
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sgoldswoContributor I
asked in Sonos Voice Control
Any plans to add Voice Control for Qobuz, BBC Sounds or Spotify?

Sonos Voice Control is excellent. It just works and does exactly what I need for my Apple Music account. I also listen to Qobuz, Spotify and BBC Sounds regularly - any idea if or when they might be added to Sonos Voice Control?

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1 year ago
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Jaggett2015Contributor I
asked in Amazon Alexa and Sonos
my sonos speaker cant play and music services theough alexa

The alexa on my sonos can't play any music services, it says I have to link them and go back to sonos app, but they are linked. I've tried a million times. Any help would be great

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Corry P
1 year ago
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Username uniqeContributor I
asked in Smart home integrations
Add to Apple home

Can’t add my Sonos to Apple homekit. Searched  all on the web and no solution works. Have tried everything i found. Is there any plan to solve this issue? Loosing my faith in Sonos soon if this not will be fixed imidiatly.

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1 year ago
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Barnsey58Contributor I
asked in Amazon Alexa and Sonos
new update

After update ,Alexa does not work and sonos will not play music through the app

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1 year ago
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yakuzahTrending Lyricist I
asked in Sonos Voice Control
Sonos Voice control works for me, ignores my wife

Hi there,Both myself and my wife’s Apple Music is setup in the Sonos App under the same Sonos ID (Mine)If I use ‘Hey Sonos’ and issue a command, I have no issues.If my wife issues the same command she is totally ignored?Is this usual behaviour, or are we doing something wrong with our setup please?Should each user in the house login to the Sonos App with their own login credentials or share mine? Or is this irrelevant 😀 We are using the Full Home Cinema set-up with Arc, Sub, and two One SL’s. Any help would be greatly appreciated.thanksGary

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Y
1 year ago
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GonzozoContributor I
asked in Google Assistant and Sonos
Are there any schedule to apply google assistant to Japan?

I checked if Google assistant is possible to be install to my Sonos beams or not.and I confirmed that it is possible.However, my area(Japan) is still impossible to use Google assistant on my Sonos.Are there any schedule to apply google assistant to Japan?  

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Corry P
1 year ago
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RobinHorstContributor I
asked in Google Assistant and Sonos
Set One as default music speaker option not available in Google home

I want my Sonos One to be the default music speaker when I say a command like “play rock music” or when it’s already playing “play the next song” without having to mention which speaker. I don't have the option in the home app that's mentioned in other threads. 

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106rallye
1 year ago
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trymphTrending Lyricist I
asked in Sonos Voice Control
Voice Command "Switch to TV mode" for Group

I have GROUP called Main that includes my:1.TV ARC/L&R Play Ones/Sub in Family Room 2. Play One in KitchenWhen watching TV in Family Room with full TV audio playing I often say “Hey Sonos play on MAIN” while in earshot of the Kitchen Sonos 1. I’m finding that I must say “Hey Sonos switch to TV Mode” for the entire MAIN group to stop playing music and start playing the TV audio; for some reason it defaults to music on the “Play on Main” command. I finally discovered the “Switch to TV Mode” command here on the forum and thanks for that BUT: Is there a way to make my DEFAULT audio to always be TV (vs Music) when I say “Hey Sonos play on Main” when the TV is already playing and I want to include the entire “MAIN” group with that same TV audio? BTW turning the TV off/on again will default to TV audio on MAIN group and incidentally “hey sonos stop” in the kitchen first causes the TV to go on mute with unmuting NOT flowing to TV audio in the group/kitchen; both less than desired intents. 

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1 year ago
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PeMSiContributor I
asked in Smart home integrations
Airplay doesn't work

Hi, I have a problem with AirPlay. The system works correctly with the Sonos app but when I want to send something via airplay, the iPhone says it can not and the Mac to change the permissions to "Anyone on the same network". But I already have those permissions like that.What can be the solution?

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G
1 year ago
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