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I’ve got a large open floor plan room.  At one end Yamaha RX-A780 running a 5.2.2 Atmos config.  This is connected to the Sonos system via the digital audio output of a Sonos Port and is configured as the “den” zone.  At the other end of the room Sonos AMP running  4 in ceiling wired speakers configured as the “dining room” zone.   so here’s the issue:  when using the Sonos app to send music to both the den and the dining room zones simultaneously, the den zone is very noticeably behind the dining room zone I’m sure due to digital processing in the Yamaha receiver.  My efforts to adjust Yamaha settings to minimize digital processing haven’t helped.  Also the Dinning room amp set up has an audio delay setting but this seems to have no effect.  What I’m looking for is a way to delay the dining room to get it to match the den.  If Sonos delay settings don’t work can I get a hardwired physical box to introduce an adjustable delay?

Have not had any issues with my Sonos for a good couple of years, and not made any changes bar a BT router 4 months ago. I have a play 3 linked to router, a play bar downstairs and 4x Sonos 1s dotted about the house. About a week ago my wife couldn’t see any rooms when opening the app on her iPad or iPhone, nor on her desktop app. I could see the system on my iPhone app and on my desktop app but not my iPad. After unplugging the whole system and replugging back in I was able to make the system viewable on all devices, and put it down to maybe a dodgy update overnight.  Today the same issue happened with my wife’s iPhone & iPad but not her desktop. I could see the system with my iPhone, and desktop but not my iPad. I tried running through the reconnect route in the app on the iPad but it always failed when it tried to connect to the Sonos WiFi. I tried this with both the Play 3 and the Playbar. Eventually I restarted the router which seemed to fix it, but later this evening my wife

I have still not seen any feature to enable/disable night mode on my arc at a certain time. I have heard of external apps to do this but they are all on the Apple store not play store which is a problem for my android phone. Alexa also does not seem to be able to modify the night mode setting. I am running out of ideas I have 2 young girls and the ability to schedule this would be so incredibly helpful. 

Going to order the Roam online today. Will the wireless charger work for other devices such as iPhone? Unsure whether to spend the extra money on the wireless charger but definitely would if it were able to charge other devices 

I've just repurposed two Play:1 speakers to act as rear speakers in a surround sound TV setup. I have a Beam connected to my LG TV via HDMI ARC which seems to work fine, receiving Dolby Digital 5.1 from the TV.The first problem I faced was getting both Play:1 speakers connected. For a long time they refused to connect as surround speakers, with the setup routine failing with a non-descript error message ("failed to connect" or similar). After resetting both speakers to factory settings, they eventually connected and the app shows them as "Play:1 (Left)" and "Play:1 (Right)". So far so good!​​​​Unfortunately I'm still not getting full surround sound since the left speaker stays completely silent, whether watching TV or playing music from Spotify. It successfully controls TV audio (e.g. for volume adjustment) but it's not playing any sound. The Beam and the right speaker are both working fine.​​Suspecting a latency issue, I re-installed an old Sonos Bridge and restarted all my speakers t

I can’t possibly be the only Sonos user who wants to use their Sonos Ones for stereo versus surround sound am I? My beam is connected to my Google wifi and TV but my speakers are over wifi. We have vaulted ceilings and my Beam is about 10 feet away on the wall. It’s hard to make out words from a speaker so far away and I want to use my Ones as stereo but my only option is to “group them” which is a pain because we have to manually regroup them on our iPhones every single time we turn the TV back on. Don’t even get me started about adjusting the sound while you’re watching the TV. I have to find my phone, then log in with PIN or face, then open the app, then adjust the sound EVERY SINGLE TIME I WANT TO ADJUST THE SOUND. All because I want stereo instead of surround. We can literally fly a helicopter on Mars and Sonos can’t fix this?? Really?? Had I known this I never would have bought the Sonos “system” which isn’t really a system. It’s just a bunch of component pieces. The sound qualit

My sonos five, unable to detect my 5Ghz Wifi. It only appear the 2.4Ghz Wifi. All my other device connected to my 5Ghz Wifi just fine.I try manually type the Wifi network but still unable to connect. 

My arc should arrive Monday or Tuesday of this upcoming week.  Currently I have a playbar and a gen 2 sub and two gen 1 play 1s.  When setting up the Arc would be it best best to just remove the playbar and install the arc or remove verything (playbar, sub, and play 1s) and start from scratch? Thanks for any help.

Can the roam charge wirelessly while laying horizontal?

I just bought an Arc and two Ones. I ran TruePlay and music is fantastic. TV dialog is hard to understand, I've tried several shows and movies.Can I adjust at all? The TV controlled don't allow for HDMI output.Thanks!

Hello all,I’m having trouble getting the surround sound setup for my current setup and don’t really know what the solution would be, My devices are as follows: T.V: Samsung UN65RU7100FXZADevice: PS5Surround System: Arc, One SLx2, Sub I have no issues with streaming services outputting correct Dolby audio as per the app saying it, but when on I’m on PS5 with the av receiver setting selected and 5.1 ch with Linear PCM choosing as well the app only shows Stero PCM. Selecting the bitstream options bring a slight delay which I read was a common issue and there’s not a concrete work around for it so I wanted to just use the LPCM route but this also isn’t working as intended, am I doing something wrong here?

This new feature doesn't seem to work for me with any of my Play1. Works great with my playbar but nothing happens for the Play1 s. 

Any idea when preordered white Roam will be available?

I needed to reset my Roam, but the controller is still showing the device as ‘offline’ despite it being removed from the system. Any thoughts? App all up to date.

Hello all,I’ve had Sonos for a couple of months now and have been very happy.  I started off with three Gen2s and a 5.  Everything worked great.  I recently purchases three Gen 1 SLs and noticed pretty quickly after there have been a lot of issues with speakers cutting in and out for various groups.  Once I unplugged the old speakers the system is back up and running with zero issues.  I did some research online but wanted to see if anyone ran into issues with integrating older speakers with the newer generations?  Appreciate any assistance!

I've various Sonos products spread out in 3 zones and subscribed YouTube music streaming service. Recently I replaced my wifi network with mesh zenwifi ax8. Since then i encountered many problems, such as intermittently fail to detect the devices, access to YouTube streaming service etc.Any advice on how to address this would be very much appreciated. 

Excited when Roam arrived but so disappointed now as bought to replace Bose Bluetooth speaker for use when out and Bluetooth setup & connection to iPhone just doesn’t work. No Bluetooth chime, no flashing blue light, nothing. Just red/orange kight on RHS, then flashing white light on left followed by flashing green. Never shows up in Bluetooth devices on iPhone and as I run legacy products  and limited to sonis1 controller, it’s no use to me. Support chat line circular and no help, phone on 30minute wait. Aaarh! Looking to return it.😞

If I play a playlist in the official Spotify Android app and then cast to my Sonos Roam, whenever it automatically moves on to the next song it won’t update the song title, artist, artwork in the app or notification controls etc… It does update when you change the song manually.It also works as expected in the Sonos app itself.This is using a Samsung Galaxy S7 Edge with Android 8 installed and the official Spotify Android app version 8.6.18.720.

BonjourJ'ai passé PLUSIEURS commande en ligne sur le site et je ne trouve nulle part l'accès à mes factures.Comment faire?MerciHelloI have placed SEVERAL orders online on the site and nowhere can I find access to my invoices.How to do?Thank you

Ever since the new upgrade when I shuffle on this mobile device everything is fine initially but after a couple of songs the queue changes and freezes. Sometimes the music plays without the now playing updating. Eventually I need to relaunch the shuffle.  Any idea what is going on? 

When listening to tracks in Sonos (linked to Deezer) I have the option to Like (heart) or dislike ( restrict symbol). Now like songs are added to favourites but does anyone know where the dislike list is? 

Hi allI have a beam and just purchased 2 ones to act as surrounds. I have a Samsung tv which is about 6yrs old. It has a hdmi port but it is not hdmi arc so I am connecting the beam via optical. I also have an Apple TV I use as a set top box. Difficulty I am having is because my beam is connected via optical I can only get pcm audio from my tv and the surrounds are extremely low volume. The tv supports dts neo 2.5 but only through the hdmi not the optical, it seems. Is it even worth having the surrounds with just pcm? i have to say I expected a lot better than this for $400. Any help much appreciated 

So I’ve connected the roam at home, works fine. 👍So can I now take the roam to work and use it via Bluetooth? (Without Wi-fi)At work it’s showing I’m connected, got a blue light and on my phone it’s connected, but I can’t select any music from my library!! In the setting menu, my email is clouded so I can’t open it!! 

My Move shows as offline in App, however when connected to Airplay will stream without issue until added to my network, then the Move drops out.  I have reset and rejoined the Move several times without any improvement.  A System Diagnostics report has been submitted. The Bluetooth button does not switch between WiFi and Bluetooth :-(  Any help would be appreciated.

For quite some time now my Google Home Hub can not control my connected Sonos speakers, no matter what command I give. I unlinked and link the Sonos service multiple times and all speakers appear in their correct rooms in the Google home app. Whenever I select a speaker in the app though, I don’t get any controls (think I used to?) just a screen with basic information: Sonos speaker in Google home appAlso, when I select ‘Media’ in the Google home app, my ‘kitchen display’ (the Home Hub) is the only device shown. I tried to do the voice assistant set up via the Sonos app as shown in Set up a Google Assistant device to control Sonos but instead of the option to ‘set up your google home to work with Sonos’ shown in the GIF, I only get the option to ‘Add to Sonos’ which brings up the option to set up Google assistant on my Move (which has this function built in of course). Not what I want I don’t think. I don’t want the Move responding to my Hey Google, commands, just the Home Hub, which I