Dear all
When I’m starting the Sonos App from my Samsung Galaxy S10, then It never passes the startscreen. I just allways see this screnn, but no changes. I looks like a freeze.
Meanwhile my friends can connect to sonos and play music.
It also worked some time ago in the past.
Currently the App version is the latest 11.2.7 - updated on 30. March 2021)
Can you please help.
Regards
Alexander
![](https://uploads-eu-west-1.insided.com/sonos-en/attachment/544ef050-5c80-46d7-81be-10cf0b353d93.jpg)
Best answer by Xander P
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