Answered

Have a Sonos Beam and Sub that I used in a second home. Consolidating homes...can I use the Beam (and maybe the sub) as a wired speaker in my current surround setup? Is it as simple as Ethernet to xlr adapter? All my other speakers are powered and I am looking to use the Beam as either a front center channel or rear surround. System is a 5.1.2 Atmos controlled by Monolith HTP-1.Appreciate any advice and direction...thx!

Hi,I’ve been using 2 Sonos One and 1 play:5 on my Apple TV with no issues for a year. After last Sunday’s Sonos update suddenly they stopped showing up on Apple TV → Settings → Video and Audio → Default Audio Output. I’ve tried restarting all devices, making sure AirPlay is on on my Apple TV. None worked.I tried AirPlay from my iPhone to those Sonos speakers and it worked. Just not showing up on Apple TV. Any help would be appreciated  Thanks!

I recently bought an outdoor projector and would like to play the sound on my sonos system.  The projector does not have wifi or airplay. How can I connect the sound from the projector to my system? Would any of these work?Connect Apple TV to projector. Stream movies via airplay.    Purchase speaker that can connect to projector out line and wirelessly to whole sonos system.    Some how add airplay to my projector?not sure if any of these are feasible any help or suggestions would be greatly appreciated. thank you

We have a Sonos play bar and have been happy with it.  For Christmas we purchased 2 Sonos 5 speakers to go with it.  The one we paired to the playbar goes in and out constantly.  We have rebooted everything, reinstalled the app and worked with support.  Anyone have more ideas before we send these back?

I recently had a Sonos one, I replaced that with the Sonos move. music and TV audio constantly skips and breaks coming from the move. I made no connection changes just replaced the one with the move. The Sonos move is 12 ft from my Sonos soundbar and 20 ft from my router all on the same floor in one room. All softwares are up to date. It's horrible.

Hi,I have an old Pioneer PL12D turntable with no pre amp. It currently connects to my hi fi system through the phono in of a Rotel amp which also has tape in and out sockets. Can I use the existing amp to connect to a Sonos port rather than buy a separate pre-amp?

Hi.I don't have any sonos speakers so far, but I'm designing an installation in my new home and would like to use a sonos system. I wonder how to prepare the installation for sonos arc, sonos sub, and two ceiling speakers so that it is connected to the TV.What will I need to keep everything running afterwards?Internet socket to conect sonos amp, wires from audio speakers to amp. How do I pair the amp with the arc bar?What do I have to think about now so that I don't have problems later?Thank you.

Hello, I have one of the original sonos systems (the one they initally said they were going to abandon, but still works great!).It is wired into my hifi system (a Naim amp) and I listen through a decent pair of B&W speakers. I use spotify and am happy, but was thinking of upgrading to QoBuz because it streams at a higher bit rate (FLAC). Will my sonos system process this or will I have to upgrade my sonos products to take advantage of the better sound quality of Qobuz? Thank you

Posso unire in una coppia stereo uno di tipo “speaker one SL” con uno di tipo “speaker one” quindi due tipi diversi di speaker, uno con controllo vocale e uno no?  

We have recently changed from Google Play Music to YouTube music and have noticed a bug in the Sonos integration where it does not allow us to see more than 99 playlists on our Sonos controller whereas the YouTube music account is connected to has 240 playlists.   I believe this to be a bug in the YouTube music integration on the Sonos controller or maybe a limitation, can someone please look into this and confirm.

Can a Beam be paired with any generation Sub?

I’m unable to use Apple Music right now. Message from SONOS:“Unable to browse music - there was a problem connecting to Apple Music”What is the problem? Anybody know what’s going on?

I’m not sure if this is a Sonos, Nvidia, or Samsung question…I recently started using an Nvidia Shield Pro (2019 version) and hooked it up to my TV and Playbar.  My TV is a Samsung UN55MU8000F.  The Playbar is connected via optical digital cable, and the TV speakers are turned off, so that the only sound is coming out of the Playbar (a *huge* improvement over the TV speakers).However, I’m only able to control the Playbar volume with the app from my phone.  I can’t it with the Shield remote.I would seem reasonable if it were possible to connect the Playbar to the Shield remote volume controls via the Shield IR-settings… but when I go there, “Sonos” is not an option for the soundbar brand to connect to.If anyone can answer this, I’d be most grateful.  Or if this has already been answered elsewhere, please point me in the right direction.Thank you in advance!

Devices are off, TV is off, but Beam decides to play random sounds for about 10 seconds at around midnight, every night. Spooky and annoying. Couldn't find solutions from older threads.Where does the command come from? I don't recognize the source by hearing, but I took diagnostics immediately after, conf. number 298326721

In the last couple of days, I have had problems playing any Pocketcasts episodes on my Sonos speakers.  I have tried multiple speakers and all of them get an “Error adding songs to the queue”.  All speakers can play other content, like Spotify.  Is this an overall Sonos/Pocketcasts issue?

How can i combine two rooms (not grouping)? Why is it not possible to autoplay in different rooms? Why does the sonos app create a new room Dining Room 2 when i wanted to add a new product to my Dining Room? Why does the sonos macOS app have less options than the android app to adjust your current system (change room names, etc.) (makes absolutely no sense to me)

Hi, I would like to know if there is latency/delay when you couple wired speakers (Cabasse jersey) and wireless speakers (sonos one or sonos play) with Sonos connect or Port. Thanks,Benjamin 

Hi,I’m struggling with this problem from over a year and hope I can get it resolved. This is my setup:5 sonos Play:1 speakers in different rooms2 sones Play:1 speakers in surround mode1 Playbar in surround mode with the two Play:1 above1 BoostThe Boost is hardwired to the Network and I am using SonosNet on Channel 11. All the other speakers are wireless. Previously, I didn’t have a boost but I hoped the purchasing a Boost would solve the issue. I have reconfigured the whole setup from scratch. Uninstalled and removed all the apps from my iPhone and iPads, unlinked the accounts and reconnected everything.  What is the problem? All the speakers are visible and working correctly in the Sonos S2 app. However, after a while, the Sonos speakers are disappearing from the Spotify app. Up until the situation that all speakers are gone and I’m no longer able to play music from Spotify on my Sonos system. For now, the only resolution is to power cycle all the speakers, reboot the network and afte

I use my Sonos One speakers to listen to radio on TuneIn quite a bit.  Around the beginning of this year (2021), a bunch of stations disappeared -- if I ask the Google Assistant to play them it says, sure, then says it can’t find what it’s looking for.  The same stations still come up if I ask for them on other Google devices or my Cortana speaker, and certain stations still come up on the Sonos speakers.Is there some reason certain TuneIn stations disappeared from the Sonos -- and only the Sonos -- system?

Just setup a new Symfonisk (via WIFI) on my WIFI network. It is the only Sonos on the Network. My Network scanner is now seeing 2 new MAC addresses. One is clearly the WIFI MAC of the device - related to the serial #. But what is the second MAC that is appearing randomly? It almost looks like some type of Virtual MAC address. (A2-E3-6B ………...).The unit is working fine.Thanks,

hi!Just been on a chat with sonos trying to sort out issues with playing music from my Huawei P10 (running android 9.1.0 and emui 9.10) to my sonos play 1 speaker.  I used to have a deezer subscription but ceased paying for it last year.I have been trying to use my speaker to play music from my library on my phone, unsuccessfully. The app skips tracks without playing the whole song and then stops working altogether. It also throws up messages about network connection issues even when I have the speaker plugged into the router.The chat with sonos suggested the issue was moving off the app to use the phone for something else and the screen powering off. Has this been an issue for others?  I have changed my phone settings so the screen never powers off and have only had the app running. All is good, but this doesn't really work!  I need to use the phone to do other things, which I could do when streaming.  Are there any gets rounds? I'm using the Huawei music app, but would try something

I have a mix of new and old products and was running the S1 Controller App.  I was trying to add a Beam to my Sonos network but is forcing me to use S2 app which I don’t want to do.  How do I override and continue to use the S1 app - I have thousands of dollars invested in older Sonos equipment and have no interest in upgrading it.

I have exchanged a faulty Sonos Move device with a replacement device. How do I remove the original Move device from the Sonos 2 app. System/Products shows my original ‘Sonos Move’ as being ‘Offline’ with no apparent way to remove it (very irritating to keep seeing a device that has been replaced!!) 

From last 2 days my app is not connecting to my arc 5.1.2 setup? I’ve rebooted everything including the router. How do I fix this? thanks

So i’ve just bought beam and move and have been woefully disappointed that i neither group two speakers for surround for TV watching or playing spotify in separate rooms at the same time together.  For grouping, the app says you need 3 or more rooms! I’ve come across posts such as thissaying you can and also articles https://www.imore.com/does-sonos-move-work-other-sonos-speakers such as this that inspired me to incorporate TV and music about the house.  I’m seriously thing about returning these speakers and going full out audiophile with an amp and some fyne’s.