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Sonos Alexa not finding smart lights

  • 25 April 2021
  • 2 replies
  • 124 views
L

I just got my first Sonos, a Roam. I have Alexa enabled. I also have Wi-Fi color changing lights from Feit. 
 

If tell the Alexa through the Roam to turn on the lights, it’s fine. If I tell it to change to a color, it tells me device not found. This isn’t an issue on my Amazon Alexa devices. Any idea how to fix this?
 

Thank you in advance for your advice. 

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Best answer by Ken_Griffiths 25 April 2021, 01:03

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2 replies

Ken_Griffiths

This sounds like a limitation of whatever Alexa skill you are using with your Feit lights. Some skills may not work with third party ‘Alexa-enabled’ components and maybe designed to work with Amazon echo devices/Apps only.

I would goto the skill in the Alexa App and reach out to the developer with your issue and see what they say, then if necessary, perhaps persuade/request them to get their Alexa Skill to work with ‘Alexa-enabled’ devices, like Sonos.

L

I did contact Feit and there shouldn’t have been a problem from a third party device. 
 

The problem was that the Sonos was registered to me but all the other devices to my wife and we have a household Amazon account. So the Sonos could control certain things as part of a different household account but not other things.

I deregistered the Sonos from my Amazon account, relinked it to my wife’s and it was fixed. 

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