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Contributor I
April 22, 2021
Answered

Upgrade Programme

Hi,

 

Just a quick question. I’ve apply to use the Sonos Upgrade Programme but wondered what happens a to your product? Do you lose functionality or software upgrade etc? Does Sonos stop support?

 

thanks

 

K

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Lead Maestro
April 22, 2021

The Upgrade Program doesn’t cause anything to happen to your older speakers. You can continue using them even after upgrading. Sonos support of those speakers doesn’t change regardless of whether or not you use the program.

"Receive with simplicity everything that happens to you." - Rashi

3 replies

Lead Maestro
April 22, 2021

The Upgrade Program doesn’t cause anything to happen to your older speakers. You can continue using them even after upgrading. Sonos support of those speakers doesn’t change regardless of whether or not you use the program.

"Receive with simplicity everything that happens to you." - Rashi
Airgetlam
April 22, 2021

However, that same device can not be used for another discount, either by you, or by anyone else who receives the speaker (if you sell it, for instance). The rebate is tied to the device ID, and gets “consumed”. 

Bruce
KackahAuthor
Contributor I
April 26, 2021

Thanks for the response.