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Hi, I'm moving into a property which has 5 sonos in ceiling speakers in a room.   Left, center, right and two rear.  No amp is currently connected.   I Intend to use tv arc port on sonos amp as part of a 5.0/5.1 configuration.  How many sonos amps are  needed to create 5.1 configuration and how should each speaker be wired?  Ie how is the Center phantom speaker wired? 

I have had a Sonos system for years, I’ve got rooms with stereo pairs and a surround sound set up…..everything is Sonos I absolutely love it…..well I did until I got a Move at Christmas, it’s constantly going missing or offline, constantly dropping out and it’s so frustrating and causing issues with the set up.  I have a wired set up and can’t understand or get to the bottom of why.  Any advice would be appreciated    Paul

Can I combine my existing Play 1 Gen 1 with a One SL to set up surround speakers with a Sonos Beam? Or do they need to be a pair on One SL’s to function with surround sound? 

The Sonos Beam seems to be overriding the ability to use a 4 channel HDMI splitter in my TV inputs. I am trying to use a splitter to connect Apple TV (new generation), PS4, and a Nintendo Switch. The other HDMI port on my TV is used for cable TV and the other port is used for the Beam. The TV is not ‘seeing’ the available port that the 4 channel splitter is plugged into.

Hi I have just purchased a Sonos Beam and i’m connecting it to an older Philips 32PFL7605H/05 TV.It only has one HDMI ARC port and my Virgin V6 Box is connected to this and doesn’t seem to work in the other  HDMI ports So ive tried using the other option using the supplied digital out lead but this won’t fit into the port in the back of my TV see image attached.Im now unsure what to do?Ive tried just connecting the beam via the normal HDMI but the app says “no signal”.I think i need a different type of HDMI-Optical adapter but i’m unsure what to buy and if the Beam will work with this?Next step would be to buy a new TV which i don’t really want to do as the picture on the Philips is excellent! HELP!!! Thanks in advance 

Hi all,I am new to sonos, loving it so far. I have the arc matched with the new LG CX. I mounted the arc to the wall using the sonos bracket. I hung the arc upside down because the bottom actually makes a great great platform/shelf for the Apple TV and the Nintendo switch.  my question is, will this impact the sound quality in any meaningful way? Am I missing out on the true atmos sound doing this?  Also, in terms of panning and left/right channels, does the arc auto correct being upside down or is everything reversed? Help is appreciated. Thanks!

I set up my new Beam yesterday.  My set up is SkyQ 2tb box, a Samsung UE43RU7100 4K TV and 2 x Play 1 speakers for Surround Sound.The Beam is connected to the HDMI ARC port on the TVMy Issue is this.  If I watch Netfix or Amazon Prime directly from the inbuilt Apps on the TV the sound is  syncing.  The surround sound is great.  No issues really at allHowever, watching anything from the Sky Box is impossible.  The sound/ sync is miles out.  I’ve tried adjusting the audio delay on the Sky Q box.  Its makes no differnece, whatever the delay I try.  I have also tried adjusting the delay on the TV setting.  Again no improvement.  Nor if I adjust the TV Dialog under Home Thatre in the Sonos App.  Nothing enables me to get anywhere near close to being able to get the syncing right.  It makes watching “TV” via the Sky box impossible. Now this is the case when I have the audio setting in my SKYQ box set as follows:  Digital Output HDMI is set to Dolby DigitalIf I put this setting back to “norma

Hello, I would like to buy 2 Sonos One SL to connect them either to my TV or to my Xbox One (for movies / video games), is this possible? Because everyone only talks about Beam or Playbar on internet, but I heard the sound of the One SL and I fell in love haha and naturally I can’t buy 2 Sonos One SL + a Beam or a Playbar... I hope you can reply to me, Thank you all very much and good day !

What happens if you use a passive speaker with the Port or old Connect device?  Is there no sound, or just weak sound?

Recently got a Sonos Arc Surround system and a Roku Ultra to support Atmos. I noticed two options on the Roku Ultra for audio - Autodetect or Auto Pass-through. I noticed with autodetect it is showing in the Sonos app that it is receiving Atmos signal for every show on netflix and prime, even when I’m almost positive the show should not have Atmos. When I switch to auto passthrough it seems to only show Atmos signal in the Sonos app for the shows that have Atmos.I was trying to determine if there is actually a difference in the sound quality for the shows/movies that don’t have Atmos, yet are displaying Atmos signal in the app when I have the settings on roku to autodetect. I feel like the quality may be better but it may be in my mind. Is there anything that the sonos arc could be doing to upgrade the signal or actually produce a higher quality of sound when I have the roku ultra settings set to “autodetect” instead of “auto passthrough”?Thanks for the help!Josh

Now that my son has moved out, I am converting his bedroom to a music room (current using my family room).  I am using a sonus connect s15 to stream music from my MAC to my preamp.  I want to still be able to listen to music in my family room using Headphones through a dedicated headphone amp.  So my question is once I locate my audio equipment down stairs to my new music room, is there any way to use the Sonus to stream music to my headphone amp in the family room?  Or do I have to by another Sonus connect?Thanks in advance... 

Sony 65A9G Android (all streaming via SONY Android)Sonos ARC, SUB Gen3 and BoostFIOS QuantaumSound never drops while watching TV via FIOS. Sound drops randomly when using any streaming service, Prime and Britbox are the worst. Restoring sound is different for each service. Prime is the most cumbersome, requiring me to select SETTINGS,AUDIO SYSTEM SPEAKERS TV SPEAKERS, which forces an HDMI error and causes restart of the program. Netflix is more forgiving and usually continues after the TV Speaker selection. This is my first time with Sonos products, at times I wish my Pioneer receiver and Polk sound bar were still installed. I have read many comments on this issue with no FIX offered.

So just a simple question.  does trueplay tuning EQ the Left/Centre/Right channels in an Arc independently of each other or as a whole? im not asking about volume balance that is done before the tuning, I’m specifically curious about eq. for example if your left side of your arc is close to a wall and your right side isn’t, will it eq less bass from the left channel to make up from the boundary reflections from the wall? Or will it just eq all 3 channels the same?  

So I’ve just gotten 2 One SL’s to use as surrounds and have tried all night tonight to get them tuned correctly.    No matter what I do they are always unbalanced with the right one being to loud. I even factory reset them and swapped them to make sure one wasn’t faulty.    Anyone got any ideas? One thing I’m thinking is factory resetting the surrounds and then trueplaying just the beam and then adding the surrounds and leaving them untuned and manually balancing them. 

I recently installed a Sonos 1 in my office, I have 6 speakers in my home. I enabled the alexa feature and asked her to play a song ( I have amazon music), the respone I continue to get is “hmm...to do this you must enable the skill in the alexa app and then ask me to discover devices”. The speaker is set-up in the alexa app and the songs skill is enabled. The speakers I have at home still work as they should, any idea what would remedy this? 

I’m thinking about purchasing the Sonos Surround Set, which includes the Arc, Sub and two One SLs. Is it possible to use the Arc as a center channel and connect two other traditional tower speakers as my front R and L speakers? Would I also need to purchase a Sonos Amp?

HiI want to use my own sub and rear speakers in my home theater.  RIght now i have an arc mounted for the front three channels.  But i see with the amp i can only power the sub OR the rear speakers in a surround sound config, not both.  That is absurd.  Anyone have a workaround that doesn’t cost $700 more?? thanks!

Hi All, I recently purchased my Arc + Sub.  It sounds great, but at random times, both Arc and Sub will not give me any sound until I physically unplug and then plug it back in.    At first, I thought it was an eArc issue, but it doesn’t even show up in the Sonos app for me to play music either. Any help with this would be greatly appreciated.

Hi - I moved from the UK to China and now want to use QQ Music through my SONOS system as well. Reading through some articles here I understand I have to use Qplay on QQ Music, be connected to the same WiFi with Sonos and my smartphone and set the location to China in profile on sonos.com. I also updated to the S2 controller.Did all of that - but it still cannot see Sonos on Qplay. Any suggestion highly welcome - I am struggeling!thanksChris

Soundbar started buzzing last night on every channel, app - everything.My mac is fine when on youtube tv - meaning it’s not my wifi.

The app keeps freezing at the end of the first test after the two circles merge into one large green circle.   Nothing then happens and it just stalls. I’ve tried turning off all other apps and restarting the speakers (play at and sub) but nothing seems to help get past this block.  I’ve just setup a beam in another room so the app has worked previously, so not sure what it can be. Any help gratefully appreciated.  im using an iPhone 11 with latest updates.  many thanks 

Hello - I have a Sonos One and a Sonos One SL paired in my kitchen and I would like to use them with Apple Airplay.  Apple Airplay seems them, but has never been able to connect - return error message “AirPlay - Unable to connect to “Kitchen””.Everything seems up to date, so I stuck for a solution 

I added my new Sonos Move to the wrong email address and cannot connect it with my existing Sonos system. How do I get it onto the correct the email address?

Hello, we have a mix of new and old Sonos devices I ended up setting up two parallell systems, S1 and S2,  on our network. It works ok, with both S1 and S2 controllers on our Mac and iPhones.But on the Mac when starting or connecting to the network the S1 app it will find the S2 device first, refuse to connect and suggests upgrading. As a work around I power off the S2 device the S1 controller will connect to the S1 device and I can then start the S2 device again.On the iPhone this works as it should and connects to the correct device.Anyone else with this problems? Any suggestions or better work around?Ps I had a conversation with Sonos support without any resolution

I’m pretty sure this will get buried with all the other Youtube Music threads, but I could not find one that describes my situation. Now that Google Play Music is being decommissioned, I find myself with a prospect for a severely degraded experience.I have a Google Play Music / Youtube Music subscription (family plan, if that matters at all).I also have a Sonos Beam + 2x Ikea Symfonisk as surrounds.I want a very simple thing - to put a mix of music on my system, starting from a certain song. No offline playback, no personal library, no custom playlists.(As a bit of a background, I previously used a Google Home Mini speaker to which I could say “Hey Google, play X by Y” and it would play that song and continue a mix on Google Play Music - there was no Youtube Music back then) So how can I do that?In the Google Play Music App - search for song, hit the three dots → Start Radio. Then, click the “Cast” button and choose my Sonos setup This is the only way I found it to work satisfactory no