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HejHar nogle mon kendskab til om disse C7 (8-tals) stik fra av-cables passer i en One SLKøb Lysnetkabel med vinklet IEC 320 C7 netstik (8-tals) - 10 m på Av-Cables.dk Jeg er med på det er den rigtig type stik men der kan jo være noget med afstand på vinkelen

Hi there, just recently Sonos S2 on my iPad loses connection to the speakers and is unable to reconnect. I have tried all the things suggested -reboot router, turn off /on speakers, reinstalled S2 app. Sometimes it does then find them but will only work for a short while, and when I go back into the app, no they’re not there again! Works ok on my android phone and wife’s iPhone briefly, then that stopped working as well.  I have not done anything to the router or changed any network settings. It was working ok about a week ago, although it had started to occasionally drop out a few weeks before that.  iPad version 12.5.2. Seems to be apple products?When I first had Sonos it was really stable but now issues seem to be more prevalent. So, any ideas greatly received, as this is getting really frustrating and I’m on the verge of ditching the whole lot for something that does work!  

Hi - I have a Connect from which I run (via an external pre-amp) a Rega Planar 1 turntable (linking in to a Playbar and 2 Play 1’s) using the S1 operating system.After unplugging the turntable, pre-amp and Connect for some furniture moving last night and then reconnecting it all the turntable is now ‘disconnected’ and all options for it are ‘greyed out’. The Connect is still visible in the app, so seemingly working fine.I’ve tried switching off all Sonos items and resetting the wifi.I’ve checked all the connections and even tried a different RCA cable.The only ‘success’ has been when I’ve unplugged the pre-amp and then plugged it back in. I get a second or two of music / connection, it flashes up on the app as ‘connected’ and then disappears again.Any thoughts or advice would be gratefully received

Forleden modtog jeg min Sub (3. gen), og har også fået hooket den op med min Arc. Hvad jeg har lagt mærke til er, at der kommer en høj "metallisk" summe/tikkelyd fra Sub'en. Jeg lægger specielt mærke til den under stand-by. Jeg følger et sonos-forum på Reddit, hvor folk har haft lignende oplevelse som mig - også med deres Sub gen 3. I disse tilfælde har Sonos support kunne konstatere, at ovenstående problem kan skyldes 3 issues: problemer med strømforsyningen, svag/defekt driver eller manglende evne til at oprette forbindelse til cloud selv efter nulstilling af fabrikken. Hvordan kan jeg finde ud af, om min Sub er "født" med et af ovenstående issues? Ser frem til at høre fra Jer.  På forhånd tak og mvh.  Lasse.

Gave google assistant a shot on my Sonos Beam - started a podcast on Spotify, which worked fine, but then if I try “Hey Google, fast forward 30 seconds” or “Hey Google, rewind 30 seconds” - I get the “sorry I don’t know what you mean” error.When I switch over to Alexa, it works perfectly fine. 

Hi there,I’ve been a happy Sonos user for many years. I now want to add a new Sonos One SL to my system to provide music into a spare room. My current system has a legacy component and thus I am unable (read unwilling) to upgrade to the S2 controller. Will a new Sonos One SL purchased today work with my S1 system? Hope someone out there has a definitive answer?!Thanks in advance.Sean.

I have a turntable and intend to retire my whole stereo sound systems, replacing it with my recently bought Sonos ARC which is connected to my TV now. However, I have a turntable which I am not sure if I can connect to ARC. I assume I need some equipment to connect to the TV and out to Sonos ARC but it would mean I need to have my TV on when I use the turntable ? I was looking at AMP and I suspect it is not the system to do it, as it connect to existing speakers not to ARC. Any advice out there ?  

Dear Sonos,I really am very happy with the purchase of my SONOS MOVE (See details below), but I am very frustrated because I cannot use the voice assistants (Alexa or Google (Portugues Brazil)) in my SONOS Move. I can't set it up and leave it active.How should I proceed ?I am waiting for an answer.A hug,Frederico Mendes Jr===========================================================Sonos Move: Sonos-FredSerial Number: 5C-AA-FD-D7-58-20:ASonos OS: S2Version: 13.0 (build 62186220)Hardware Version: 1.25.1.7-1.2Series ID: A100WM: 1

Hijust set up my new Arc with my Sony A1 oled tv  I have done plenty reading here about atmos/arc/earc etc  sony a1 does not have eArc which I knew !but maybe I read too much here  about this so maybe someone can clear something up for me ! set was easy and  arc sounds beautiful …now I have upgraded from a pretty old home cinema so any upgrade would be better ..doh !! anyway while playing a a good example of Dolby 5.1  I tried “6 underground” on Netflix, I seen that this was in Dolby atmos …so expected it to play in Dolby 5.1 while playing through the Sonos app the sound says on the app Dolby atmos !!if I do not  have an eArc on Sony a1 should this not say Dolby 5.1 Iam  sure i read here that the app will play/decode only what it receives from tv    

when will my roam arrive

I have an  Sonos Arc connected to a Samsung TU8000 television via EARC. I am unable to watch DTS encoded blu rays because my TV won't pass through LPCM, but rather only passes through stereo PCM. What is my least expensive workaround for this issue? I don't understand why it was a benefit for Sonos to issue a firmware update to support LPCM when according to rtings.com no television can pass-through multi channel LPCM. Thanks for any help.

We use often travel with our Move- as it’s designed for this; weather resistant, Bluetooth equipped and a fantastic battery life. One of its key selling points was the ability to use it this way.  However, I can’t change bass or treble when I’m traveling.  Can only do so when back home attached to my Sonos home network.   I’ve bought several cheap Bluetooth mobile speakers over the years- even tiny USB ones- that have bass/treble controls.  My iphone sees the Move when away but settings/systems don’t show any controls despite what the manual says.  Thanks for any guidance- I’m sure I’m missing something.

So I have a Playbar, and 6 other Sonos One speakers around my house…(trouble is they are all pre-Airplay2)If I were to buy the Roam and Airplay direct to that and group all the speakers to the Roam, does that mean I can effectively have Airplay2 from my iphone Music app throughout the house?

I am planning to set up Sonos Sub + Sonos Amp + HiFi bookshelves. Is there a possibility of purchasing a Graphic Equalizer and via Amp EQing the system's sound? Most importantly frequency range of 1k-9k, mainly treble. If I can EQ the Sub that's great but my main goal is EQing the speakers. Thanks. 

So I have been using the free version of Spotify with Sonos for some time, and decided to go for Spotify premium. Before I upgraded I tested that Spotify app as a free user, and was happy with the ability to control/cast to Sonos directly from the app. But after upgrading to premium it started failing. Has anyone experienced something similar? Controlling Sonos from Spotify:Shortly after upgrade to a family plan I was no longer able to successfully cast to Sonos, my devices will show up, but there is either just silence (while the app shows it is playing), or simply a failure to connect. After a connection failure the Sonos speaker will (strangely enough) start playing whatever was the last music/service it played. Weird. Sonos devices (Play 1 and Move) will however reliably show up in the connect list. This behaviour is consistent from both Android app (tested from two devices) and from the PC app. I have removed the Spotify service and reinstalled in the Sonos app several times. Have

Bonjour, Je possède un Amp qui me permet d’écouter des vinyls et à l’étage j’avais ma barre Arc qui fonctionnait séparément sur ma TV.Suite à un déménagement j’ai voulu rassembler les 2 en synchronisant les enceintes de l’Amp en surround sur la barre de son Arc.Depuis, l’onglet “Entrée source locale” à disparue, du coup le seul moyen d’écouter mes vinyls m’oblige à dé-synchroniser les enceintes. Connaissez-vous une alternatif qui pourrait éviter cette manœuvre  ?  Cordialement 

I currently have a projector with an Amazon Firestick and a BluRay player plugged into its two hdmi inputs. Stereo audio out from the projector goes to a stereo Bluetooth speaker (JBL Extreme) via a cable.I've just moved house and now have a dedicated cinema room. I want to use a Sonos Arc to give me a Dolby Atmos capability but need to be able to stream videos (from a 4K Amazon Firestick), play BluRay videos and also play Xbox games. The Arc only has a single HDMI input so what's the solution? 

Can you add a bluetooth device like a turntable and use the Roam to play on your system?

Contemplating purchasing the Sonos Amp, with 4 new Sonos ceiling speakers to replace some low end ones currently installed. Can I run the wireless Sonos sub whilesimultaneously playing with the music in the 4 ceiling speakers ??

Can I use 2 upgrade discounts on the one new product purchase?

I just bought the Samsung Q90A tv and turned on the eARC feature for my Sonos Arc. Everything has been set to Auto as far as audio detection goes, but I notice that the native apps on the TV like HBO and Netflix and Spotify do not play in Atmos Am I doing something wrong? for reference I used HBO on my Xbox One X and it played in Atmos   

I’m looking for advice on which Sonos product I could use with ViewSonic X10-4K - a wireless connection doesn’t seem to work, so I believe I’d rely on cable connection? I’d appreciate any help, thank you.

Hi All,For about a year I’ve had two Sonos systems set up in the house on two Wi-FI networks.  I’ve did this by setting up a separate guest network on the router with separate SSID and password.The reason being that I have two kids who have their own Spotify accounts and I could not get it to work with voice control without two networks.Up until last week, whenever I’ve switched wireless networks on my phone I can simply connect to the relevant speaker which I do from time to time to set sleep timers or find a song they can’t get via voice control.However, for about a week I’ve not been able to and I could not get one device to appear at all.  Voice control still worked fine.I’ve just gone through a whole reset on the problem network device, unlinked everything, changed the SSID and password on the guest network and set up from scratch.  However, when I changed networks I get the error message that there is no system found.I’m so confused as it has been working well for such a long tim

Hi. My system sonos system in living-room is composed by Smart TV, a ONE SL, a Sub-woofer, and two Play 5. And next to the living room I have, outside, a pair of outdoor sonos speakers.I would like to know if Sonos AMP can help me in the performance of all of this and, very important, if the AMP connects by wi-fi or if it’s only by cable (through the bananas)? 

Hello,Current system is Sonos 1 and 3 (first gen) and Amp. No issues with setup to network. Plays great through the app.Added an Arc and it is not being detected by the App I have updated the Sonos S2 App I have connceted the Arc directly to my router I have turned off my router and did a reset I have left the Arc on for 8 hour +  I have tried to factory reset the Arc by unplugging and the power, holding the infinity button, and plugging in..did not work. There is no status light: white, orange, or green showing up.  The only light is a repetitively flashing white LED next to the microphone.   I don’t know what else to do. I believe this is a faulty unit?Any suggestions?