I have 10 Sonos Devices - all have worked fine for years/months without issue - however all of a sudden (past month maybe more) the Sonos App cannot see multiple devices or sometimes the entire system. Other apps (such as spotify) can see them - and if you physicially press play on the devices they continue to play the last playlist so are connected to wifi.
It’s completely random, somtimes the app sees all. sometimes none and sometimes just one - they are all connected via Wifi.
I’ve tried
- complete factory reset on my home router (BT) - no change
- Factory reset of one/two devices but no change - no change
- I’ve attempted evey change on the forums (2.4 channel change, re assign nwk, find system etc.) - no change
- uninstalled the app on all iphones/ipads - no change
- I’ve done the above multiple times with different results at different times - when you finally think evything is working again the app allows you contorl devices for a short period of time and then loses them again.
Is there anything else I can try? Diagnostics report is 1807092244
Devices - Playbar - Sub - 3 x Sonos One - 2 x Sonos One with Alexa - 1 x Sonos Move - 1 x Sonos five - 1 x Sonos Three
