Home theater

My cable remote wont function when my sonos Ray device is plugged in, is there a work around?i cant change channels with the remote until i disconnect my sonos ray device

I have a Sonos Ray and a Samsung tv (with no optical port). I also watch TV through a Roku stick. I purchased an adapter to connect it all but when I turn my TV off for the night, then come back the next morning. I don’t get any sound from the soundbar. What can I do?

Moving to a new place and planning my TV surround setup. I already have the Arc Ultra, but I'm looking to add at least two rear speakers. Space is pretty tight in the new layout. Does the layout in my attached drawing look reasonable for good sound? 

I relocated back to Australia from UK and having difficulty connecting my beam to my TV. Both products were purchased in the UK, appreciate help from somebody 

I am not able to connect sub mini to arc . It sees sub mini but says I need to assign to room then says it's not connected. I've reboot everything, removed all devices and changed channels. Please advise, thanks 

I want to set up surround sound with my beam. I am about to install ceiling speakers and own a couple of play 3s. Would it be better to use the ceiling speakers or the play 3s. I haven't decided whether to buy a new AMP or use my existing ZP120 for the ceiling speakers.

Since I downloaded Sonos 2 for a new device my older soundbar does not work.

A while ago I created this post: This is still a problem. For several games, if not all games, the volume is not how it should be. In the game Metaphor, dialoge form the sides are much louder than from the center. In other games, certain sounds seem too loud. These problems are especially bad when using Dolby Atmos on PS5, but also a problem in Linear PCM, in some cases just as bad like with the Metaphor example. I have tried several combinations without luck. This is not an issue with the TV or PS5 because this is not an issue with the TV audio. I am using passthrough on the TV and device type soundbar on PS5, but tested multiple combinations. Do I have a faulty Arc Ultra? I’m only using the Arc Ultra with my LG C4 TV, no sub or other speakers. I find it odd I can’t find anyone else reporting this. Edit: I think the main problem is that the soundbar mixes up dialoge and music, so in Metaphor when characters are talking from the sides the volume is increased, but when it is from the ce

Hi, I have a first generation Arc a gen 3 sub and two Era 300s in my living room. The Era 300s are set up as surrounds but I regularly unbond them for music and don't think they sound great as surrounds.They seem just too quiet and I find I have to push all the levels up to max to get any real impact.For music they are way better just as a stereo pair.I don't think there is anything wrong with the speakers I just don't find the implementation to be great. It bothers me no end that Sonos won't let me enable the centre channel. in my room it would be better the centre than the far side channels.I also wish there was a music mode for the Eras so that they can be set to just those for music, unpairing is ok but it plays havoc with my room setup in the app and Alexa.I do love Sonos and have speakers in every room but am just disappointed with this setup. I kind of just lived with it until now but it appears other brands are making some interesting stuff. The LG Soundsuite is looking interes

I’m moving to a new house and trying to figure out the best placement for my Era 300 speakers in the living room. I have an arc ultra, 2 era 300s, and a gen 4 sub. I attached a drawing of the current setup. My options for the Era 300s is on a console table that will go behind the couch, but the issue is cord management since there is not an outlet super close to the center of the room. It would be doable, but not ideal. The second is mount them by the light behind the couch on the vaulted ceiling that you can see in the picture. There’s an electrical plate there you can’t see in the picture and there’s one mirrored on the other side of the room that you can’t see. I’ve read that once you get a certain distance from the ceiling you’ll need to invert the speaker. The third option is the add 2 outlet by each vents seen in the picture and mount them there. Let me know what you think and if you need more info or pictures.  

I recently purchased the Sonos Arc ultra. It doesn't seem to be playing Dolby Atmos. The Sonos app shows Dolby Digital Plus 5.1. The soundbar is connected to HDMI eArc on Sony Bravia XR55A80K. Sound & Audio output settings are all okThe content being played on the TV shows 4K Dolby Vision. I've configured Truplay as well.Same content on my Bose SOUNDBAR SB700 gives good surround effects. What could be missing? Or is it a bug in Sonos app or firmware

i am mounting my sony bravia k-77xr8b tv above fireplace mantel that is 56" high & 9" deep. viewing distance is 11 feet.i want to add my sonos arc ultra soundbar to the confirguration by attaching it to whatever mount I use. Should i use the sanus tilt mount VLT7 and Sanus soundbar mount for arc OR use  the Mantel Mount model MM-MAX1? Viewing distance is approx11 feet from fireplace.  No heat issues as we dont use fireplace.  Secondly, If i use the MM-MAX1 TV Mantel Mount, will the arc utra attach properly to its included soundbar mount?

I can’t get my sub to hold the setting I set it to. Each time it defaults to zero for cross over. And regardless of what I set. It does not sound any better.  I have unplugged and powered my amp up. I have done the same to my sub.  I have run true play again. All the equipment is up to date and has most recent updates   

My Samsung TV eARC hdmi connection is currently in my cinema processor, allowing theatre sound.I don’t use it all the time and I’m not happy with the standalone TV sound so I want to add an Arc Ultra.To get Atmos from the Arc I need to use a eARC connection from the TV.How do I get my TV eARC connection to feed BOTH the cinema processor and the Arc soundbar?Looking for solutions that work for others who have encountered this type of issue.

Let’s have this discussion as more of your clients have big theaters you know the arc has limits. The 2 subs have limits. Why would a thread get booted that means progress. Sonos will not fill all our needs. Don’t believe that and they know that. No one thought 2 subs was a possibility. Guess what? Move forward. I want 2 Arcs and 4 subs. I will wait. I come from a pro audio environment. I watch a lot of concert & festival content. High dbl. Sonos will eventually give us options. I have believe.

Hi,I have disabled sonoNET on my arc ultra but a wifi scan still shows it is intermittent activity on channel 165 in 5Ghz rangechecking status directly on the arc shows HT AP Mode is ON. HT Channel IEEE channel is 165. How can I disable this as this is conflicting with other wifi signlas. IP:1400/support/reviewcontents of /proc/ath_rincon/statusDebug info for INFRA mode at 17336811Mode: INFRA (station)Operating on channel 5180 IEEE channel: 36HT Channel is 5825 IEEE channel: 165HT AP mode: onRF Chains: RX:2 TX:2RF Chainmask: RX:0x03 TX:0x03Max Spatial Streams: RX:2 TX:2Noise Floor: -98 dBm (chain 0 ctl)Noise Floor: -98 dBm (chain 1 ctl)Noise Floor: 0 dBm (chain 2 ctl)Noise Floor: 0 dBm (chain 3 ctl)PHY errors since last reading/reset: 465228 Region: 1

Hi everyone,I've mostly been using a headset for gaming on my PS5, but I'm thinking about switching to my Sonos setup for single-player games when I don't need voice chat.For those of you who game with Sonos:Which Sonos speakers or soundbar are you using? Have you noticed any audio delay or lip-sync issues while gaming? Are there any settings that improve responsiveness or overall sound quality? Do you switch back to a headset for competitive games, or is the Sonos setup good enough for most situations?I mainly play story-driven games, so I'm looking for the most immersive experience rather than a competitive advantage. I'd be interested to hear what has worked well for others.

My TV is a Sony XBR-55X850D  i cannot get 5.1 surround sound with my Sonos Arc with my Sony TV.  Only Stereo. I tried everything. help!!! thanks in advance 

I have a Sonos Arc Ultra in a group with a sub and two Sonos One speakers. If I bought a Sonos Amp, could I add that to the group to play two more speakers, which are not Sonos speakers?I have heard this could lead to a TV audio delay of about 75 milliseconds? If this is true, can I adjust for this in the Arc Ultra's settings?

We have an ARC Ultra installed along with a SUB and AMP.  The ARC, every now and then, lowers its volume by itself to 15. We don't have a control system, just the TV. Has anyone seen this before? 

I've gone through all the universal control settings on my LG TV and selected optical and Sonos as the manufacturer. I've turned off SIMPLINK (LOL btw) and auto device detection. I've successfully gone through the remote control setup (TV had to be off to get that to work) on the Sonos app. The LG "magic remote" just refuses to work when the TV is on. Why would LG make it specific to the point you can select Sonos as the manufacturer if it just reverts back to RF/WIFI or whatever when the TV is on? I found some trick that if you hold the back and home button for 5 seconds it disconnects the remote smart features, at which point it does actually change the Sonos volume, but then the remote just reconnects when you hit okay. Am i doing something wrong or is this just a lost cause?

Just read a very helpful thread on ERA300’s ceiling mount Vs In ceiling ….. I have the same issue. Probably easier than the OP on that thread. We have a rectangular room. But with a large triangular corner in glass. Long story, looks nice etc but not ideal for placing speakers.The front viewing wall is perfectly symetrical and has just been rewired so TV, sound bar and other components are perfectly centered as is the viewing settee. The viewing settee has a left hand and right hand 2 seater settee perpendicular to the main viewing settee.So everything is front is peachy. But the rear means the ERA 300 RHS would be over the arm if wall mounted. Not ideal. The LHS one not a problem. Can use floor stands but I’m thinking ceiling mounted on a Flexson and use SW in app to invert the sound? The flexson appears have a long reach such that it could be in a proper position in line with the Arc Ultra.This is the Flexson ceiling mount in question. not the prettiest but maybe works.Install is no

Just purchased an LG OLED B5. I have a slight hearing impairment and routinely listed through my Sennheiser RF 175 headphones(connected to tv through Optical).However, at times I would like to have my guests get audio from my Arc setup, connected through eARC.Is there a device that would allow both audio sources to work simultaneously?TIA