Home theater

Hi all,I have a SL one which has been part of a home cinema for just over 2 years. The other day the speak looked like it was stuck in a update. Clicking once and then flashing from orange to white. I left tjis for most of the day and then followed all the support online. Reset power, check updates, reset system, reset network, and connect via ethernet. I think I have tried everything. I can control the cinema volume via the speaker. I have tried playing direct to the speak and again no sound. Currently the white light is on solid as normal. It seems like an update has killed it and if this is the case, should I be paying for a new one myself or has anyone got any magic fix. TIA Dan 

I have a niche that measures as above; it’s a wooden built in media cabinet with TV mounting space that measures as above in the image (66 x 41) in inches. Claude says it will fit, but it is not exactly 4 inches below.  It says I can get up to 3 inches if I reduce the distance at the top. My question is, will this work appropriately? The Frame Pro TV is what I’m using, so it’s flush mount to the wall and shouldn’t interfere with the 4 inch protruding soundbar, but I don’t know enough to say yay or nay. Thanks for your help!

Subject: Arc Ultra mounted BELOW a 10-inch-deep fireplace mantel. How much sound quality will I lose?I’m building a custom media wall with a 65-inch TCL television, a Dimplex electric fireplace and a 10-inch-deep wooden mantel.I’m considering purchasing an Arc Ultra with a Sub 4. My preferred design is to wall-mount the Arc Ultra directly beneath the mantel, with the soundbar projecting approximately 4.5 inches from the finished wall.This would leave approximately 5.5 inches of mantel overhang beyond the front of the soundbar.I understand this would likely interfere with the upward-firing Dolby Atmos speakers, but my biggest priorities are dialogue clarity, music and overall sound quality. I also wear hearing aids and sometimes have difficulty understanding certain voices. I do not want to mount it on top of the mantel as my wife wants to use it for display items.My questions:If the upward-firing speakers are obstructed, will the Arc Ultra still provide better overall sound and dialogu

Have a customer with 15 sonos amps and 21 pairs of sonos speakers. All speakers and amps sound great besides 1 amp and 1 pair in his pool house. The amp is located in the main house rack. We ran a CAT6 through conduit from the rack to the pool house and installed OREI ARC converters over cat6, ARC-EX300-K. The total length of the run is 241’ which is still under the limits for the converters. We have done the whole thing with sonos tech support and they have RMA’d the amp one time. The other times we’ll send them the diagnostics report and they will see nothing wrong or they will throw the blame on OREI. The speakers will work fine playing sound through the TV after we reboot the amp but then after a week they go back to cutting in and out. Streaming music through airplay/sonos app works perfectly fine though, only when it is played through the TV it has issues. Has anyone ran into this & have a fix? I have a video showing the issue: Speaker Cut out

I’ve read on the Sonos website that with the latest software, Move 2 speakers can now be used as surround speakers for a Beam 2. I have a new Beam Gen 2 and two Move 2s, all on the latest software. All three microphones are enabled. The Move 2s are set up as separate rooms, powered on over Wi-Fi, in the same physical room with line of sight to the Beam. When I select Set Up Surrounds on the Beam, the app only offers my Sonos Amp (which is in a completely different area of the house) and does not detect either Move 2. I also unplugged the Amp and retried.I have gone through all of the checklist items on the Sonos website, some of them multiple times. I’m not sure what to do at this point. 

Actualmente tengo un Sonos Arc Ultra, 2 ERA 300 y un SUB mini. Desde la ultimat actualización mi Sonos sub mini se desconecta constantemente. Ya he hecho reinicio de fabrica, reinicio del router y vuelvo a conectarlo. Se conecta pero al de un par de dias se vuelve a perder la conexión y así constantemente. Llevo toda la vida con equipos DENON yBOSE o KEF y nunca he tenido problemas. Es decepcionante comprar un ecosistema completo de SONOS pensando que es de lo mejor y que falle de esta manera con poco tiempo de uso. A alguien le ha pasado? Moderator edit:Google Translate-I currently have a Sonos Arc Ultra, two Era 300s, and a Sub Mini.Since the latest update, my Sonos Sub Mini keeps disconnecting. I’ve already performed a factory reset and a router reboot, and reconnected it. It connects, but after a couple of days, it loses the connection again—it’s a constant cycle.I’ve used Denon, Bose, and KEF equipment all my life and never had any issues. It’s disappointing to buy a complete Sono

Hi all. I currently have a system in my living room which consists of an Arc Ultra, Sub Gen 4 and 2 x Era 300s. I use an Apple TV 4K and a 2021 Samsung Frame TV to watch all my content (through the Apple TV). Over the past 2 months I have been getting a very loud and rhythmic (almost like a heartbeat) thumping noise from my Sub Gen 4. It happens only when watching content (doesn't seem to happen when I listen to music through the app). When I pause the content on the TV, the thumping noise continues. I have tried removing the Sub from my system and re-adding it, done a factory reset, spoken to Sonos Support (who were nice but not very helpful) but the issue just won't go away.  The issue has started a couple of months ago while before that I’ve been running the system just fine for about a year or so. Any help will be much much appreciated!

A while ago I created this post: This is still a problem. For several games, if not all games, the volume is not how it should be. In the game Metaphor, dialoge form the sides are much louder than from the center. In other games, certain sounds seem too loud. These problems are especially bad when using Dolby Atmos on PS5, but also a problem in Linear PCM, in some cases just as bad like with the Metaphor example. I have tried several combinations without luck. This is not an issue with the TV or PS5 because this is not an issue with the TV audio. I am using passthrough on the TV and device type soundbar on PS5, but tested multiple combinations. Do I have a faulty Arc Ultra? I’m only using the Arc Ultra with my LG C4 TV, no sub or other speakers. I find it odd I can’t find anyone else reporting this. Edit: I think the main problem is that the soundbar mixes up dialoge and music, so in Metaphor when characters are talking from the sides the volume is increased, but when it is from the ce

when I’m playing music through Apple Music app that I installed on my Apple TV 4K third generation Sonos app keeps saying stereo PCM, even though the song that I’m playing is lossless on Apple music app. I went to my Apple TV 4K settings under audio and video and disabled/turned off continuous audio connection. I restarted in my Apple TV 4K. My Apple TV 4K is connected to my tv via HDMI to 4K at 120 Hz sport which is HDMI 2.1 port, my Sonos arc is connected to earc port on my LGBXOLED. I have error 300 as surrounds. I recently updated to TvOS 27.0 but no luck.

Привет. У меня есть проектор, с которого мне нужно передать звук (с hdmi arc) на саундбар, который висит на против под экраном. Как мне передать звук по беспроводу? Почему вы не можете разработать какую нибудь приставку для этих целей? На рынке нет ничего (apple tv не рассматриваю) и для вас это шанс заработать. Какое решение? Купить ради этого ещё один beam gen2 и использовать его как приставку, чтобы передать звук на второй beam gen2? Moderator Edit:Google Translate-Hi. I have a projector and need to transmit audio (via HDMI ARC) to a soundbar mounted on the wall opposite it, right below the screen. How can I transmit the audio wirelessly? Why don't you develop a dedicated device for this purpose? There is nothing on the market (I’m not considering Apple TV), so this is a chance for you to make a profit. What is the solution? Should I buy another Beam Gen 2 just for this and use it as a transmitter to send audio to the second Beam Gen 2?

I have a Beam Gen 2 connected to a Sony BRAVIA XR-48A90K. About 90% of the time when I turn the TV on it does not detect the Beam and reverts back to the built-in speakers. If I go into the TV settings and change the output to Audio System it starts working. Is there something I can do so the TV reliably detects the Beam when I turn it on?

The sound on my Arc Ultra persistently drops out when I change channel (eg from Apple TV back to a TV channel. Also changing between something playing in Dolby Digital Plus back to non-DDP).I've tried all the suggested fixes that I can find both here and YouTube but it's still doing it. Does anybody have the magic fix? Arc Ultra/Sony 65xf8505 (ARC connection)/Virgin Media 360

Hi everyone,Hoping someone can help me figure this out, because I’m honestly running out of ideas.I’m writing from Austria, and have been a loyal Sonos customer for years without ever experiencing anything like this.Currently on my third Arc Ultra (Sonos replaced my original Arc Ultra, and then replaced the replacement unit 🙂) and all three have had the same type of distortion/crackling from one side on higher-pitched sounds, especially piano and certain voices. It is clearly audible from meters away, even at low volume. The strange part is that the affected side changed:Original: left side — serial starts with 2508LC Replacement #1: left side — serial starts with 2508LC Replacement #2: right side — serial starts with 2507LC I’ve tested different TVs, Apple TV, AirPlay, Sonos Radio, the Arc Ultra by itself,Trueplay off, and a complete factory reset/setup. The issue remained. To be fair, Sonos Support has been very kind and helpful and approved the replacements after seeing my videos.

I am experiencing an audio routing issue with my Sonos surround setup that only started happening recently after a recent software update. Up until recently, this setup worked perfectly.My Setup:Soundbar: Sonos Beam (Gen 2) connected via HDMI eARC. Surrounds: Stereo pair of Sonos Era 100s. TV: Sony W800F. Source: Apple TV 4K connected to the Sony TV via HDMI.Whenever I switch on my TV, I need to manually go into the apple audio output option, select Sonos setup, and everything works great—audio plays perfectly through the Beam and both Era 100 surrounds.However, the moment I press any button with the Apple TV remote (changing apps, volume controls, or pausing a video), the audio output automatically changes away from the Sonos system back to "Native/TV Speakers". Because the TV assumes the Beam is the native speaker, I still get front audio, but the Era 100 surround channels completely cut out, and I completely lose the ability to control the volume using my Apple TV remote.To get surr

I am going in circles here, moving settings around on TV and Roku and still cannot get PCM off. I have a TCLQLED model number 55Q681G and I have the arch with the Sonos Beam 2 plug plugged into it and a Roku that I run on my video through plugged in the HDMI three I see all the settings that I read about, but I just can’t get Dolby to pipe through and show on my app. Any help would be much appreciated. Thank you in advance

What can be wrong with my speakers and pairing?  They will not pair with my TV. I’ve been able to pair with my phone but not my TV.  It was working fine then we had problems with the TV and Xfinity reset the TV.  I have gone through the process of re-pairing with the WiFi, turning off each speaker and resetting.  Nothing seems to be working.  What am I doing wrong?  

The subwoofer will not play sound. What do I do? 

GreetingsDoes anyone have a television without any handshake issues with Sonos arc ultra I am about to upgrade my television and would like some advice to avoid this

The ungoing rear speakers dilemma My Era 300s are fantastic as rear surrounds with my Arc and Sub. They’re also fantastic as a stereo pair for music. But moving between those two setups means removing them as surrounds, creating a stereo pair, running Trueplay again, and then reversing the whole process when I want my home theater back.I’ve just read about Sonos Fabric and its Positioning Technology, and my first thought was: could this finally be the answer?Sonos says compatible speakers will be able to recognize where they’ve been placed and change roles automatically. A Move 2 or Sonos Play can become a rear surround when it’s moved into position, without the owner having to rebuild the system manually.I know this hasn’t been announced for the Era 300, and I understand the technical details may be different. But if Sonos is now building speakers that can change roles depending on how they’re being used, this feels like the perfect opportunity to revisit the Era 300.What I’d love is

I have a sonos sub and sonor ultra with Sony TV , but the performance is soo poor, especially the sound. Any suggestions

Hi,I have Unifi Dream Machine. I referenced the following and it said I can have everything wired and make it work. However, It seems like when I have everything wired (and turned off wifi) the surrounds + subs get lost --still connected to the network but doesn’t output any sound. Has anyone run into similar issues? When i asked AI app it mentions that home theater has a private masked network running on 5GHz, so I cannot disable wifi (arc won’t be able to talk to other speakers). But Unifi doesn’t support STP on a per port basis (only globally) so it didn’t seem to work either.  Has anyone gotten it to work?    

Hello, a couple days ago my Sonos Beam stopped outputting sound from my Hisense Roku TV. Nothing has changed as far as I’m aware, but the TV does not recognize it as an audio output source. The TV doesn’t detect it when I look for CEC devices, and the soundbar doesn’t detect that it is connected to a TV. The Beam is connected to my TV via eARC, I have tried three different HDMI cables with no results. I’ve factory reset both devices and tried everything else I can think of, nothing works. Please help! I don’t want to have to get a new tv or soundbar. 

Hey, I've got two Era 100s as surround speakers, a Sonos Beam Gen 2, and a Sub Mini. I was wondering if anyone could suggest good EQ, surround audio, and sub audio settings for a nice cinematic experience with a balanced sound. Appreciate it very much.