Home theater

I'm using Apple Music with a Sonos setup consisting of Arc + Sub + two Era 300 speakers.When I play the following album, playback consistently halts mid-track, and the Sonos system becomes completely unresponsive—as if it's frozen. After a short while, it recovers as though it had rebooted.https://music.apple.com/jp/album/tchaikovsky-the-sleeping-beauty-childrens-album-piano/1825381287(Tchaikovsky: The Sleeping Beauty; Children's Album; Piano Sonata, Op. 80; Theme and Variations, Op. 19/6 – performed by Danil Trifonov)If you're using Apple Music, could you try playing this album from the beginning and see if the issue occurs?(not via AirPlay, but directly from Sonos App) In my case, the problem happens 100% of the time, although the timing varies. It usually doesn't take long to repr

I currently have in my Mancave a Playbar, 2 Play 3’s and a Subwoofer.  They all sound great.  In another room a floor away, I have 2 Play 5’s, Gen 1 -- well past their prime.  I have just now upgraded to Sonos FIves (but have not yet installed them) and my thought is to take the Play 3’s in the Mancave and move them upstairs and use the new Sonos Five’s in place of the Play 3’s as rear speakers in the Mancave. WIfe doesn’t like the size of the Play 5, Gen 1’s in “her space” anyway.  Smaller Play 3’s would probably be acceptable.  Conundrum is what to do with the existing Sub?  Can the new Sonos Fives co-exist with the existing Sub or is the Sub now useless. 

Does anyone else constantly have problems with their Sonos system disconnecting and constantly have to update network and is there a way to fix this?

I have set all delays to zero on both TV and Sonos. I have set TV to Pass-Thru.  I don’t know what else to do to get rid of sound delay. 

Hi, I ‘ve setup the Arc Ultra, Sub 4 in Media room, and Era 100 two speakers in living room. I’m unable to setup surrounds as Era 100 speakers. Can you please check and suggest.ThanksRavi

Just installed a Sonos Arc Ultra below our TV (77” Sony A80J) in a room that is 20’ x 15’ (TV on the 20’ wall).  Trying to decide whether to add two Era 100s and perhaps a Sub-Mini, and thought I’d check here to see if there is a consensus how much the Arc Ultra benefits from adding Era 100s?  And, would adding a Sub-Mini add more to the Arc Ultra sound experience?  If adding Era 100s, can they be added to the front far left and right corners of the room, or should they go to the rear corners (which would cause them to be mostly in line with viewing/sitting positions rather than behind).Thanks and Happy Holidays!

I own a Sonos Arc Ultra and two Era 300 speakers. I would like to use the Arc Ultra together with the two Era 300s as a home theater setup, but also be able to quickly use the two Era 300s independently as a stereo pair.In my experience, the sound quality of the two Era 300s in pure stereo without the Arc ultra is significantly better for music listening than when all speakers are combined in a home theater setup. Unfortunately, switching between these two use cases is currently not quick or convenient. I would strongly appreciate a feature that allows multiple setup presets to be saved and switched between. Ideally, these presets would retain their individual Trueplay tuning settings. For example: When I want to watch a movie, I select a “Home Theater” preset, where the Arc Ultra and the two Era 300s play together. When I want to listen to music the next day, I select a “Stereo Music” preset, where the Era 300s automati

Hi, I’ve recently upgraded my soundbar from Beam 2 to the Arc Ultra and I’m finding, when watching movies that the soundtrack element is very low in the mix.  I have the Arc Ultra paired with two Era 300s and a Sub Mini but I seem to be getting very high levels for sound effects and very low volume levels for the music score.Is there anything I can adjust to beef up the music?

Like the topic title says, Just putting it out there. Hope option for Front speakers happen soon.New CEO really seems to finally care about customers wishes and wants. Hopefully this is one first things that comes out very soon.After this happens, love see DTS;X finally arrive.

I currently have a Sonus Arc and Sub Gen3. At some point I am going to add my turntable using a Sonus Port. Before that I want to add surround sound by adding 2 x ERA 100’s on dedicated stands.My lounge room is  6.5mtrs x 3.5mtrs. My TV is wall mounted midway on the long side of the room, with the Sonus Arc mounted onto the base of TV wall bracket . My settee/listening point is opposite to the TV -so about 3mtr away from the soundbar. The Sub Gen3 is in the corner of the room to the right of the TV.Due to the layout of the room, the ERA 100’s can only be placed either side of the setee, either wall mounted or on stands. So one speaker will be no more than half a meter away from my head when sitting on the setee and the same for the person sitting next to me.I have two questions;1) Will I be able to use the ERA 100’s as surround speakers and as speakers when listening to music over Spotify? If not, what would I need to do to get the 100’s to work with Spotify

Hi! My parents have given me their old Sonos playbase. I have the new Philips ambilight 4K TV which does not have the optical input. We bought an optical to HDMI adaptor and I have set up the playbase on the app, connected to the TV, changed settings on the TV so the audio should be coming out via HDMI but it is still coming out of the TV. When I press the volume the light flashes on the Sonos so it is all connected but just won’t play out of there. any advice? Thanks all!

Hi allI thought I would start a thread about this since there are a lot of people with this issue looking for answers. There is currently an issue with the Asus firmware and Sonos devices set up in Home Theatre mode where Guest Network Pro has been activated on the router. For my setup it is the Arc paired with a Sub and Two ERA 300’s; however, many other setups also seem to be affected. Here is a long thread which I have been running where the process has been documented. Today Asus provided me with a Beta firmware which seems to have solved the issue. They are looking for users to test is, such if you would like to test it and provide me with feedback please reach out on the SNB forums. I submitted this to Sonos a number of times; however, they have not done anything about it. Th

Never had a problem in years but my surround sound stopped working  Using playbar with two play:1 speakers done factory reset on all devices. can see the speakers individually in the app when not linked as surround sound but as soon as I add them as surround sound the two play:1 speakers disappear and say not connected in the app.  

I am starting to use my second Arc Ultra. The first arc was experiencing fuzzy sound. (like a fuzz box for an electric guitar) I returned it and got a new unit which doesn’t seem to have the fuzziness problem.Now when I’m listening to my new unit, I’m noticing that the left and right channel balance on the Arc seems to be skewed to the right. Vocals do not come from the center of the unit but more towards the right side. This is particularly noticeable when playing music. Either through the Sonos app or through the Apple Music app on the Apple TV Unit. Are other people are experiencing this?I wonder if it perhaps has something to do with the woofer speaker being overly active? (it’s located on the right side of the arc unit.)I have definitely run true tone on the set up. I’m using the arc together with two era 300s set to surround sound and the Sonos sub 4. I have seen a few other posts where people are asking this question having heard the sa

Hi everyone,I’m running into a volume balancing issue with my Sonos setup and I’m hoping for some guidance.Setup: Google TV / Google Streamer TV → Sonos Ray via optical Projector → Sonos Arc via HDMI eARC In both cases, I control the volume using the Google TV remote, which is correctly linked to the Sonos soundbar.The issue is that Google TV’s volume is already at maximum, so I have to increase the volume further in the Sonos app to get the TV sound loud enough. This works fine for TV and movies.However, this causes a problem when I start playing music or radio directly from Sonos (Spotify, radio streams, etc.). The volume is then much too loud, and I often have to quickly lower it to avoid being startled. This is especially annoying when grouping rooms (for example, when music is already playing in another room and I add a room with a soundbar).I’ve test

Whatever I do, I seem to get random surround speaker dropouts.These last a few seconds, occurring maybe every few minutes - whether I’m on TV audio or Sonos Sound System Radio which I assume rules out any TV related issues.I’m running an Arc Ultra with a Gen 3 sub and two Ones for surround. The TV Is a 5 year old LG.  Having started with a totally wireless setup, I’m currently trying the Ultra, the sub and the TV hardwired to the router, which is only about 3-4 metres from the Ones. All software is showing as updated. And I’ve lost count of the reboots performed.So, what can I try next?  Is it somehow an unresolved wifi issue between the Arc and the others, or could it be a gremlin in the actual Ultra, or…?I’m stumped, frustrated and right out of ideas! Any suggestions much appreciated.Thanks all. 

HiHave a Sonos Beam Gen 2 and Sub Mini. This is connected to a Sony A8 OLED TV.Have run trueplay on the above on an apple phone.Have read that when watching films or tv that people listen with the volume level set at between 30% and 50%. I can honestly say that the highest level I ever have it is maybe 14% maximum. That's for tv or films.Granted , the room is only average size but would be greatful for any thoughts if the system is set up correctly. Thanks 

I have a surround sound system that uses 1 x beam gen 1ikea symfonisk table lamps gen 1 can I add a Sonos 5 gen 2 to the same system as a rear speaker.   thank you for your support 

I have an LG WebOS 55UP8000PUR tv running WebOS 653-47 and the amazon prime video app installed on the tv most current version. regardless of the title selected I am only getting Dolby multi channel PCM 2.0 audio output, no dolby 5.1 or Atmos. My Sonos Arc is conncted to the TV via the EARC port, which is enabled. Digital audio output is set to passthrough. Other TV apps like Peacock will play in other formats depending on the title selected. My Panasonic 4K player will play in Atmos or 5.1, again depending on the title format. My ARC is paired with 2 ERA 300’s and a sub.  I have talked with Amazon support, LG support and Sonos support and each tells me the issue is with one or more of the other products… If I understand correctly the Sonos support said someting about Prime using a Atmos 2.0 vs Atmos 5.0 codec? and this could be what it is not working… I am unsure how to proceed? Dolby atmos or Dolby 5.1 had worked previously with hPrime and I am unsure what changed.

My surround speakers keep dipping in and out any idea to stop this

Hi All, I have a complete surround system (arc ultra, sub mini and 2 era 300 speakers.I would like to create a separate group just with the 2 era 300 lo listen to music instead of using the complete surround systemIs it possible to do that? how? Thanks

I have a lg Evo G5 with everything set on auto on sound settings and HDMI ARC.The Sonos App shows Dolby multichannel PCM 5.1 on a Amazon prime.Should it show Dolby atmos?Is there a test to make sure I have TV/arc ultra set-up properly?

I wanted to gauge from the community as to whether or not people are experiencing bad sound quality through their arc ultra speakers as I have had two units and both have produced a slightly distorted/fuzzy sound specifically from the right side of the speaker. I don’t know if it’s bad luck or not but wanted to check with others to see if they’re also experiencing this and what they did to fix it? My arc ultra is connected to my Samsung tv through the eARC port with the cable provided and use my Apple TV 4K Gen 1 to watch content. The fuzzy noise is present when watching any kind of media through the Apple TV as well as when I’m streaming music through the Sonos app and even when adding the product to my system through the chime it plays as well as during the trueplay tuning. I have even changed the settings on the Samsung tv such that sound is output via pass through rather than automaticAny help would be much appreciated, I will try get the product