Skip to main content
kdth_jhspk69
Renowned Enthusiast I
October 21, 2026
Question

TV Audio Volume Too Loud on Grouped Speakers with Sonos Arc Ultra

Hi everyone,

 

I have a Sonos Arc Ultra connected to my TV, and I've noticed a strange volume issue when grouping it with other Sonos speakers, such as the Era 100, Five, etc., while watching TV.

The problem is that the grouped speakers play at an extremely high volume, even when their volume is set to just 1.

For example, while my Arc Ultra is set to around volume 15, the other grouped speakers are already noticeably louder at volume 1. This makes it almost impossible to achieve a comfortable and balanced volume across all speakers.

Interestingly, this issue only occurs when playing TV audio. When I play music through the Arc Ultra and group it with the same speakers, the volume levels behave normally and can be adjusted as expected.

It seems like there might be an issue with how TV audio volume is handled when grouping speakers with the Arc Ultra.

Is anyone else experiencing this behavior?

I'd also appreciate it if the Sonos team could look into this and check whether it's a bug that could be addressed in a future software update.

 

Thanks in advance!

3 replies

Stanley_4
Stanley_4
Grand Maestro
October 21, 2026

If you want it looked at you need to submit a diagnostic and call Sonos.

For other users here:

What source are you using on your TV and what TV is it?

    AjTrek1
    AjTrek1
    October 21, 2026

    It’s always been recommended not to group speakers with a Sonos soundbar when using TV audio. I’m surprised you didn’t mention the echo effect which is created with TV audio grouping. However, feel free to contact Sonos tech support as previously mentioned.

    Together Everyone Achieves More = T.E.A.M.
      jgatie
      jgatie
      October 21, 2026

      Yeah, I group other rooms sometimes for sports so one can listen in the kitchen, bathroom, etc., but I don’t see the use of grouping speakers in the same room.  The delay, the lack of volume control, and the fact they play all the channels of the surround sound format downmixed into stereo completely defeats the purpose of a surround sound system.

        Terms & ConditionsAccessibility statement