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The Apple Music App doesn't allow you to to play shuffle for all the songs/albums when you're in Sonos, like it does when you're not in Sonos.  Is there a plan to change this?  It's such a great feature and would really like to see Sonos incorporate that feature. 

Hi, I've recently upgraded to the Sonos Beam gen 2, mostly for the Dolby Atmos, I'm thinking of upgrading my Amazon Music Unlimited to Ultra HD for the improved bit rate, will Sonos support the Dolby Atmos tracks available within this upgrade?

I have currently x 1 Sonos Play:5 (Gen 1) and three Sonos Play:1s all of which I cant use with the new software and cant paly things like BBC Sounds or Airplay. If I was to get a new Sonos IE the portable one can I use the New Software and play say BBC sounds through this and through the other older speakers?David Moderator Edit: clarified current models owned.

I have been through all the discussions I could find on this topic but am still having an issue and those discussions are closed.I have updated Windows 10, made sure .Net framework is enabled and up to date, uninstalled (and made sure all files were deleted) and reinstalled, etc. - when I launch the controller I am still getting ‘Unable to load pcdcr.dll’ message Ready to throw SONOS out the window !!! I won’t go to the new controller as I am still using a Connect device in my office. Appreciate any help before I just give up and sell my stuff on Ebay…. Thanks, Randy

Hi, I have got Play1 and I am thinking about switching from Spotify to Apple Music, which means I would need to upgrade to a speaker, which supports Apple Music. My question is can I use the old speaker in a pair (with the one supporting Apple Music) or do both speakers need to support same streaming services in order to work in stereo? Hope I am making sense :) Thanks for the tips in advance.

I’m hoping someone can solve an issue I’ve had for years. I have a Sonos Play5 and a 1 --both first gen.  I like the sound, but the connectivity has always been buggy.  Half the time I open the S1 app from my iphone (or wife’s pixel phone) it says it’s unavailable or it just won’t play music. Half the time it works fine.  Sometimes it works fine and then stops working.   It’s buggy.   I wonder if it has to do with my Eero mesh wifi system.  I have the main eero hub and two satellites.   Could it be that the sonos (which are both in the same room, living room) connect to the main Eeero and the phones may switch if I go to a different room?   Could that cause connectivity issues?  Or could it be something else?Any pointer on getting this to work more reliably would be great.  I’ve called sonos many times over the years and they’ve helped trouble shoot the issue -- sometimes they help, sometimes not, but regardless, a few days later it’s aways back to buggy.I’m considering getting a diffe

I saw the announcement recently of the new Dark Mode being available on the S2 App.But it’s not visible for me…I am using the Android S2 App, v13.3.2. I go into Settings > App Preferences. There’s no option called ‘Appearance’.I did a Logout/Login on the app, but that didn’t change anything.What’s going on? Is the Dark Mode only for Apple OS?

Hi there,I realise that what I’m asking may not be doable but if anyone can answer they’re likely to be here.  Here goes:I live in a small house in Melbourne Australia and would love to invest in quality speakers and sound but ideally don’t want to have to buy a different set of speakers for each of my audio uses.  I’m wanting to know if there’s a sonos setup that could achieve my aims.  I want my speakers / setup to:connect to the tv for a home theatre experience. play music from a turntable. stream music eg spotify.   AND last but not least play audio from my computer / audio interface.  Ideally this would include being able to be done “live” eg using a program like Ableton where I am performing / writing music tracks on the fly.My sense is I could probably do the first three pretty easily - I would need Port / Amp or Five to be able to play the turntable.  I am leaning towards getting the Sonos Arc for the TV but would be open to two Sonos One or two Sonos Five if that could work in

Hi, I noticed that the settings menu has changed for my tv setup. I used to be able to adjust music level and tv level separately for the subwoofer. On the surround audio the 2 options are there still but for subwoofer it’s one level adjustment for both which is mildly irritating! Anybody able to shed light on it? Thanks in advance 

Hi. Ok, so my Sonos Roam is connected via bluetooth to my laptop. However, I need it to connect to my Sonos One via Wifi. When Roam is paired to laptop via bluetooth, the blue light is on (indicating paired I guess). However, i was expected it to simultaneously be connected to my Sonos One via wifi. That does not seem to be happening. Please don’t tell me this can’t work.Its literally the only reason I went with Sonos (to connect via bluetooth from the Roam while both my Roam and One are synchronous via Wifi)

This evening I tried to use the Sonos app on my Android tablet, as I have done for months, But it couldn’t find the network. I can access the network from my PC, it’s there, it’s working, but following the most recent update, the app no longer recognises it. I’ve followed all the instructions - rebooting the router, disconnecting and reconnecting the Play1 speakers, holding the tablet really close to them, repeatedly trying again. Nothing. Then the app refused to let me log in to my account - my password and e-mail address were not recognised. Obviously the password and address are correct. I can log in from the PC - I’m logged in now - but not from the app on my tablet.I erased the app from the tablet and installed a new version from the Play store. No go. So instead of some easy listening I’ve been scrambling around all evening struggling with technology. Sonos app says No.Sorry. I know there’s no one can help me till tomorrow. Just wanted to ventilate.

My soundbar has quit working when I turn the TV on.  I have rebooted - I have changed the cables but it will not work with the TV.  I have a beam soundbar that works with my music through wifi just fine.  The TV is a TCL 55R617.  I don’t know what else to try.   

My diagnostic number is 1508135081.Playbase works with Ethernet but I can't add it with wifi, the phone Sonos app can't find it.

While on a Samsung Galaxy S9 with Android 10 I was able to at least resize the Sonos widget to 4x1 this no longer works on a Pixel 6 with Android 12. So I am left with a widget that takes almost half the screen for no reason. Please provide additional widget sizes or at least allow resizing.

Hi community,  3 questions:i would like to know -- if i group a pair of One SL with a Playbar (not as surrounds), will i be able to use Sonos 2 app for the group?Is the Playbar become AirPlay2 because it is grouped with One SL that are Airplay2?When it will be time to watch TV, is the pair of One SL that are always grouped will play automatically or only the Playbar will play by default? What i was told is that when one item of a group is Gen2, the entire group will play as a Gen2.Is it right?Thanks  

Apple music stopped working. Tried reload and reset.  Now when I go to load and click on register my account, it just goes to a blank white screen. Tried on two android phones.  Apple music app on device is fine, only on sonos app does it not work.  

Setup is LG OLED CX 55” connected to Apple TV via hdmi. TV ARC connection to Sonos beam/sub paired. PROBLEM:EVERY time I power off my devices (aka turn off the TV and appleTV) and power back on at a later time, I lose the Sound to sonos.   I have to go into the sonos app, click on the zone, click on TV as the source, then go into appleTV and restart the system.   Please help/advise! This is a poor process for the money paid into this setup.  

Every single time I turn on my LG CX tv it resets to internal speakers. If I go into the TV settings and switch to ARC for audio out I get no sound. The only work around is to unplug the hdmi cable and plug it back in every single time I want to use the Beam soundbar with my CX. I can’t seem to find this exact scenario on other topics. Things I have tried:Updating TVUpdating SoundbarDisabling/Enabling EARCAdjusting Audio Group DelayAdjusting TV AutoplayAdjusting TV Dialog Sync Currently using original, provided HDMI cable from Sonos.

If I participate in the new (Oct 2021) SONOS upgrade program does that brick my old speaker that I’m upgrading or can I still use it?  I’m thinking of getting a MOVE but not sure i wish to pay $400.Thanks - Mark

Hey Gurus,I want to use a BEAM for 5.1 sound on my PC.  And also a SONOS SUB and a couple of SONOS 1.  Here is my PC configuration.  HP ZBook Create G7 Notebook PC.  It has a Intel(R) Core(TM) i9-10885H CPU @ 2.40GHz.  It is connected to a HP Thunderbolt Dock G2 with the most recent USB C standards USB 3.1 Gen 2.  The PC has a NVIDIA GeForce RTX 2070 with Max-Q Design card which supports NVIDIA High Definition Audio for 5.1.  I will use a Rankie DisplayPort to 4k HDMI with audio adaptor to connect from the HP Thunderbolt Dock Display Port to the BEAM HMDI input.  Will this work?  Anyone have suggestions.  

How does it look for streaming my TV to my stereo Sonos speaker pair? Can we get an upgrade out in the near term?

Hi there,I’m struggling to get my Sonos Beam set up to play audio from my PC and was hoping someone might have seen my issue/have some troubleshooting tips!I’ve been following this nice guide to get my Beam working with my Windows 10 PC. I bought the suggested DAC and installed the associated drivers. It all seems in order - there’s now a CMedia audio wizard in my System Tray, and when I plug in headphones to the `Front Out` port in the DAC I can hear audio from the PC. So far, so good!Unfortunately I’m falling at the next hurdle - getting the audio through to be played out by the Beam. Using the CMedia wizard I can toggle the SPDIF out option (it’s obvious when this is on because you can see the red light coming out of the SPDIF out port on the DAC). I then attached the HDMI cable and HDMI-to-SPDIF adapter that came with the Beam. Having done this though, no audio seems to come out of the Beam!I thought perhaps I’d need to go through the setup procedure in the Sonos App to get the Bea

Hi guys,I am getting very little or no Atmos height effects from my Arc. The Arc is 6.5 feet from my ceiling and I'm seated at about 6+ feet away from the Arc. I have done Truplay as well. I don't even feel Atmos in the front stage as well. The Arc is seated on the TV console about 2 feet off the floor. There is nothing blocking the Arc speakers.I have tried raising the Arc from it's rear and front about an inch but I don't hear any improvement. The dealer told me to get the Arc checked out at the service centre but I doubt it's faulty. I am able to hear the pink noise from the Atmos 5.1.2 test clip but the audio is distinctly coming from the front. It does not seem to be bouncing off the ceiling.Besides that the Arc is a solid upgrade from my Klipsch Cinema 600. Any advise or help would be greatly appreciated. Cheers,Kelvin from Singapore

My brother has an old Magnavox Grand Classic. I’m curious if there is a clever way to integrate this into the Sonos ecosystem. All I can come up with is tearing everything out of the inside and replacing with a One or maybe a Symfonisk. Is there a better way to integrate with more of the existing hardware?

When I play music through my Playbase I use the Sky Q remote to control the volume & it works perfectly.When I have the TV on I cannot get the Sky Q remote to play sound through my Playbase. I have been through settings on Sky Q but it only seems to recognise the Sonos Playbar. I have tried to click on Playbar but the Sky Q remote still does not change the volume.Connected to Sony 65AG9BU 4K OLED TV through optical audio output.Please can anyone help? Thank you